1. Scottish Welfare Fund Monitoring and Evaluation Framework

2. Whymonitor? Why monitor?

3. How developed? Looked at what DWP did Design and Implementation Group Practitioners’ Forum Analytical Services Division Data Monitoring Specification for IT suppliers – guidance and application form

4. What’s to be monitored? Everything!! Number and type of applications, and what applications are for Number and type of awards, and what’s been awarded Spend and average awards, and performance against targets Personal data – who is using the SWF Reason for awards, for refusals, for review Signposting

5. What else? Statistical reports Evaluation reports from LAs, including on reviews Feedback from external stakeholders Quality improvement Quarterly monitoring and evaluation meetings – first September 2013 External evaluation – once scheme up and running

6. Quality Improvement Role for Scottish Government for interim scheme Reports on review Discussions with Decision Makers and Review officers Sampling of paperwork for reviews Development of the DMG and relevant case studies

7. Quality Improvement Stage 2 - Activity Training Courses Service Delivery Stage 3 - Detection Feedback from Training Decision Quality Monitoring Call Quality Monitoring Reviews Stage 1 Reviews Stage 2 Enquiries Complaints External Validation - Applicants, 3rd Sector & Scottish Government Stage 4 - Review Learning Processes & Products Individual Performances Organisational Performance Supplier Performance Stage 1 - Control Training Personal Development & Awareness Personal Objectives Delivery Framework

8. Monitoring the Scottish Welfare Fund Albert King & Dr. Andrew Waugh 07.03.2013

9. Overview Our approach Uploading the data to the Scottish Government Reporting back to Local Authorities

10. Reporting back to LAs Based on existing work developed as part of our work on homelessness with local authorities Automatically produced reports Emailed back to LAs Once set up take less than 60 seconds to produce a full workbook Very flexible

11. Our approach Local Authority SG

12. Best Practice Insist your IT provider is using all the validations contained in the data specification –Saves time by preventing the wrong information being entered into IT systems in the first place –Data specification available at: –http://scotland.gov.uk/Topics/Statistics/15257/1529/swf- dataspechttp://scotland.gov.uk/Topics/Statistics/15257/1529/swf- dataspec

13. Uploading the data A live demo of the ProcXed.net system

14. The Reports

15. Using Postcode Data

16. Contact Details For issues with uploading the data: –scotxed@scotland.gsi.gov.ukscotxed@scotland.gsi.gov.uk For queries about recording: –http://www.scotland.gov.uk/Topics/People/welfarereform/socialfundhttp://www.scotland.gov.uk/Topics/People/welfarereform/socialfund –Chris.McGhee@scotland.gsi.gov.ukChris.McGhee@scotland.gsi.gov.uk