1. iBuy Services (Click CSM) Introduction P2P Compliant Services Procurement

2. Value. Delivered. Indirect Procurement. 6 Sigma. iBuy Services Purpose of this Session Provide an Overview of Click CSM Demo of Supplier Use of Click CSM –Reviewing & Accepting Draft Orders –Change Orders –Creating & Submitting Receipts –Creating Invoices Address Questions

3. Value. Delivered. Indirect Procurement. 6 Sigma. iBuy Services Context iBuy iBuy is the Indirect Procurement Brand representing our suite of P2P compliant procurement technologies. Click CSM iBuy Services is the IP6S Web Application for enablement of P2P compliant Indirect Services Spend Powered by Click Commerce CSM Formerly Elance

4. Value. Delivered. Indirect Procurement. 6 Sigma. iBuy Services Overview What is Click? BP’s Purchase to Pay (P2P) tool of choice for enablement of P2P compliant Indirect Services Spend. Features Electronic process for purchasing Electronic receipts and invoices Interfaced to BP internal systems (i.e. A/P, DoA, etc.) Benefits Establish visibility into purchasing process and spend Reduce the cycle time for purchasing and invoice payment

5. Value. Delivered. Indirect Procurement. 6 Sigma. iBuy Services 5 Click Overview Suppliers Review & Accept Orders Create & Submit Receipts Invoice from Approved Receipts BP Managers (Buyers) Request Service Orders & Change Orders Approve Orders Approve Receipts Requisiti ons POs Receipts InvoicesPayment Roles / Functions

6. NEW ORDER REQUIREMENT ORDER REQUEST SUBMITTED ORDER ACTIVE BP APPROVAL SUPPLIER REVIEW A new order is needed. Service Order Request Form sent to Indirect Procurement for entry into Click. Click Service Order is sent for supplier review and acceptance. BP Order Owner approves, order escalates if necessary. Service Order becomes active. P2P Process: Service Order Creation

7. SUPPLIER CREATES RECEIPT INVOICE TRANSMITTED FOR PAYMENT SUPPLIER CREATES INVOICE RECEIPT APPROVED Supplier creates and submits a receipt. Receipt Approver approves receipt. (If declined, Supplier recreates and submits receipt.) Supplier creates an invoice. Automated 3-way match is performed. Invoice is transmitted to A/P system. Supplier is paid. Click CSM Receipt & Invoice Process

8. Value. Delivered. Indirect Procurement. 6 Sigma. iBuy Services Click Process Flow BP Buyers Suppliers Contracts Publish Request Submit Proposal Select Proposal, Create Order Accept Order Approve Order Approv e Receipt / Timesh eet Transmitted to AP to pay supplier & book spend Submit Receipt/ Timesheet Invoice Generated Active Order Reporting & Mgmt Info Click CSM Runs on the Internet BP Manager with Financial Authority Hiring Mgr / Receipt Approver

9. Value. Delivered. Indirect Procurement. 6 Sigma. iBuy Services Responsible for entering new suppliers and buyer accounts. Registration and verification of new suppliers. Should be contacted for system issues, new accounts, or lost passwords. - Contact Info: US 1-888-200-1621 / IBuySupport@bp.comIBuySupport@bp.com iBuy Support: Order Management: Responsible for creating new service orders and handling all related issues, and process change orders. - Contact Info: US 1-888-200-1621 / IPServicesOrders@bp.comIPServicesOrders@bp.com Support Information