1. EI PRODUCT WORKFLOWS

2. BOOKING Current Process

3. CUSTOMERWWAMEMBER Booking Request (EDI ) Receives Booking Request MEMBER Folder TRANSFE R (Based on CustomerControlCode tags ) PROCESS Member Server Final Booking Confirmation (Not required by KN) Receives Status 10 (Booking gets displayed online) Submits Booking Number along with Milestone 10 Member Picks up INITIAL Booking Confirmation Customer Folder

4. BL INSTRUCTION Current Process

5. BL Instruction FILE Receives BL Instruction FILE MEMBER Folder TRANSFE R (Based on CustomerControlCode tags ) Electronic communication PROCESS Member Server Receives Status 50 (BL PRINTED) Member Picks up Converts into WWA Format CUSTOMER AGILITY/UPS/PA WWA MEMBER Electronic communication Notification of BL receipt WWA PROCESS HBL sent to customer HBL Generated INITIAL / ERROR Acknowledgment PUTS ON

6. SHIPMENT STATUS Current Process

7. Shipment status/ Milestone File Receives Milestone File Member / Customer Server Display (WWA WEBSITE) Transmit / Convert CUSTOMER WWA MEMBER PUTS ON Validate / Process Store Electronic communication Validation errors

8. MANIFEST Current Process

9. MEMBERWWA FILE BL/ MANIFEST FILE RECEIVES FILE MEMBER/CUSTOMER FOLDER SENT TO TRANSFERED BASED ON CUSTOMER CONTROL CODE

10. INVOICE Current Process for submission via Third Party portal

11. TRADESHIFT WWA MEMBERCUSTOMER INVOICE FILE RECEIVED ACKNOWLEDGMENT RECEIVED ACKNOWLEDGMENT SENT FILE SENT 4 ACKNOWLEDGMENT RECEIVED 2 1 3 EMAIL RECEIVED FILE RECEIVED TRADESHIFT FTP PROCESS ACKNOWLEDGMENT 7 6 5 4 8 PROCESS

12. Process for submission to customer directly via WWA INVOICE (Contd.)

13. WWA MEMBER/CUSTOMER INVOICE XML File FILE RECEIVED ACKNOWLEDGMENT RECEIVED ACKNOWLEDGMENT SENT CUTOMER FOLDER 3 ACKNOWLEDGMENT RECEIVED 2 EMAIL SENT EMAIL RECEIVED 1 3 EMAIL RECEIVED FILE RECEIVED PROCESS ACKNOWLEDGMENT 7 6 5 4 2 8 PROCESS CUSTOMER/MEMBER