1. Microsoft Office 2003 – Outlook 2003 features Bradley Witham Technical Services Supervisor ITS

2. 2 Outlook 2003  Microsoft® Office Outlook 2003 saves you time. Find the mail you’re looking for faster. Find the mail you’re looking for faster. Never lose messages you must respond to. Never lose messages you must respond to. See more of your information on the screen at one time. See more of your information on the screen at one time.

3. 3 Outlook 2002 comparison

4. 4 Back to the Drawing Board  Users receive >10 times more e-mail than they did when Outlook 97 shipped.  Sharing information is increasingly important.

5. 5 Outlook 2003: New Look

6. 6 Reading Pane

7. 7 New Mail View  Improves the old-style “database” view  Find what you’re looking for quickly  Mail View + Reading Pane = 100% more space for reading mail

8. 8 Arrange by Conversation

9. 9 Quick Flags  One-click (or Insert key) to mark a message  Never worry about your ability to find “that message” again  Six different colored flags  Flagged messages appear in your “For Follow Up” folder

10. 10 Quick Flags

11. 11 Navigation Pane – Mail

12. 12 Navigation Pane – Calendar

13. 13 Side-by-Side Calendars

14. 14 Junk E-Mail Filter  Microsoft Research technology to evaluate e-mail content  Based on what real people have classified as spam  Does not single out organizations or e-mail addresses  Designed to try to minimize false positives at default “low” setting But can be set more aggressively But can be set more aggressively  On by default (no setup necessary)

15. 15 Block External Content  E-mail messages cannot automatically download content from the Internet.  Control over viewing offensive content.  Control over what is downloaded over a slow Internet connection.

16. 16 Alerts and Notifications  New Mail Desktop Alert Don’t have to switch back to Outlook because of the “ding” Don’t have to switch back to Outlook because of the “ding”

17. 17 “I don’t know, I just lost connectivity for a second!?!”

18. 18 Cached Mode Handles Connectivity Changes  Outlook just keeps working when the network goes away No annoying error messages No annoying error messages User’s data is available User’s data is available User can create new items and modify existing items User can create new items and modify existing items  In the background, Outlook continuously tries to reconnect to the Exchange server

19. 19 Cached Mode Is Bandwidth Conscious  On fast networks Download full items on all folders and address book updates Download full items on all folders and address book updates  On slow networks (<128 Kbps) Synchronizes only “headers” on all folders Synchronizes only “headers” on all folders

20. 20 RPC over HTTP  Uses HTTP/S to tunnel RPC traffic over the Internet and through firewalls  Eliminates requirement for VPN to enable connection to Exchange Server through the firewall  Requires Exchange Server 2003, Microsoft Windows® XP SP1, and Windows Server™ 2003 “If you can browse the Web, you can connect to Exchange!”