1. September 5, 2015 Office Setup

2. Lesson Overview: Office Setup  In this lesson we will cover:  Adding new offices to COM  Individual office setup  Create one office at a time  Carry forward office information  Office Import  Create multiple offices  Office import template  Importing offices  CSV Editor  Import Results 2September 5, 2015 - USA Central Office Manager – Office Setup

3. Entering Individual offices in COM  Select the Add New Office(s) link from the Overview Tab – or –  Select the Add New Office(s) link from the Offices Tab  Select Create a New Office  Click Continue 3 September 5, 2015 - USA Central Office Manager – Office Setup – Individual

4. 4 The Edit Office Info tab displays all information for setting up an office  Complete all the applicable fields  Required entries are marked with an(*)  (*) disappears once the entry is filled Note: Offices will not pass validation with missing required entries September 5, 2015 - USA Central Office Manager – Office Setup – Individual

5. 5 Completing the Company/Contact Info  Company Name *Required  First Name *Required  Last Name *Required  Email  Phone *Required  Fax  Other Phone September 5, 2015 - USA Central Office Manager – Office Setup – Individual

6. 6 Miscellaneous Company/Contact Info  Customer Type  Displays a list of options that most closely describes the office  Order Number  Can be used as an alternative way of identifying sub offices.  Office Number  Leave blank for new offices  Use existing office numbers if the office was used the prior year September 5, 2015 - USA Central Office Manager – Office Setup – Individual

7. 7 Completing the EFIN section  EFIN - Leave blank if IRS assigned EFIN is not available  Lo-tech EFIN - Office that will receive database updates for all of your sub- offices  Regional EFIN - Requires the use of Consent to Use/Consent to Disclose forms  Transmitting EFIN - Use only if another EFIN is transmitting the office’s returns (Required for InterviewPLUS offices)  Reporting EFIN - The EFIN that also receives add office database information for same entity reporting purposes  Rcv. Template EFIN – Allows sub offices to create and send templates in TaxWise Online for offices they are responsible for September 5, 2015 - USA Central Office Manager – Office Setup – Individual

8. Helpful Hint: Additional Validation errors may occur once the office has been sent to CCH SFS  EFIN belongs to an existing CCH SFS Customer  Contact Customer Care with the information. Our system validates on EFIN history back to 2002. 8 September 5, 2015 - USA Central Office Manager – Office Setup – Individual

9. 9 Selecting the Transmission Type and Shipping Method  Transmission Type  Choices are based on products purchased for your offices  POWER (1040 & Bus Pkgs)  Profiling  Direct to User  Ships to sub office Shipping Address on file  Group Shipment  All offices shipped to a central location  CCH SFS must assign a Group #  Do Not Ship  SFS will not ship software to these locations  Ok to Ship  Select Yes or No  Navigate to Office ‘0’ and choose Activate Shipping for Sub Offices to change to Yes September 5, 2015 - USA 8 Central Office Manager – Office Setup – Individual

10. 10 Mailing and Shipping addresses are required  Complete both the Mailing and Shipping Address fields  Click Use Mailing Address  Mailing address replaces original shipping address and locks fields.  Remove check mark to enter a different address September 5, 2015 - USA Central Office Manager – Office Setup – Individual

11. 11 Need additional information to complete your office? No problem.  Click Save & Finish Later  Saves office information for future editing  Offices will be listed on the Incomplete Offices link under Office Views September 5, 2015 - USA Central Office Manager – Office Setup – Individual

12. 12 Submitting the office information to the CCH SFS customer database  Select Create to validate the office  A Warning message appears when the office fails validation  Description of errors appears in the Errors box  Correct the errors  Click Create to resubmit  The office is considered complete when it passes validation September 5, 2015 - USA Central Office Manager – Office Setup – Individual

13. Carry Data forward from the previous year  Located under Tools tab  Select Carry Data  Prior Year office information is displayed 44 Central Office Manager – Office Setup -Carry Office Data September 5, 2015 - USA

14. You have the option to select which fields are carried forward  Set Contract Year to 2013  Select Field Setup link  Select desired fields  Selections pertain to all offices  Selected information will populate on the Edit Office Info tab  Missing data must be manually entered on the Edit Office Info tab  If required data is missing, the office will be considered as Incomplete and will not transfer into the CCH SFS client database  Click Save 45September 5, 2015 - USA Central Office Manager – Office Setup -Carry Office Data

15. Efins used for reporting and transmitting purposes should be carried over first  Select desired offices from list after reporting and transmitting offices are successfully carried over  Use Select All  Use Search Offices  Allows you to search for specific offices  Carry data status box available during process  It could take a while for the process to complete  Depends on the number of offices selected Note: ‘Canceled’ or ‘Deactivated’ offices will not be available 46September 5, 2015 - USA Central Office Manager – Office Setup -Carry Office Data

16. Confirmation box shows which offices were successful and which had errors  Carry Over Summary  Offices carried successfully  Offices carried with errors  Lists Client IDs of offices with errors  A Print link is available when offices carried with errors exist  Prints list of Client IDs with errors  Offices with errors are considered as Incomplete  Open the Edit Office Info tab and make corrections  Click Create 47September 5, 2015 - USA Central Office Manager – Office Setup -Carry Office Data

17. 17 Importing Offices  Exporting prior year office information  If you have multiple PID’s you will have multiple logins to COM  Importing prior year office importing  If you have multiple PID’s you will have multiple logins to COM  Importing new offices  Download sample office spreadsheet  Entering office data into sample spreadsheet  Importing office spreadsheet  Import results  Results page layout  Results options  Correcting errors  Re-importing failed offices September 5, 2015 - USA Central Office Manager – Office Setup - Importing

18. 49 Exporting Prior Year Office Information  Select the Export link from the Overview Tab –or-  Select the Export link from the Offices Tab September 5, 2015 - USA Central Office Manager – Office Setup - Importing

19. 50 Helpful Hint: File Download blocked by Internet Explorer  Click on the Security message  Select Download File  Add *.cchsfs.com as a trusted site September 5, 2015 - USA Central Office Manager – Office Setup - Importing

20. 51 Select the year to export office information from  Select the year that the office information will be exported from  Defaults to 2013  Select Export Office Information  Select Export to export the data  Select Cancel to discontinue the process September 5, 2015 - USA Central Office Manager – Office Setup - Importing

21. 52 Viewing the exported prior year office data  Exports information into the current year Office Template Spreadsheet  Select Open to view your office information on screen  Select Cancel to stop the export process Note: Microsoft Excel is required to view and edit Office spreadsheets September 5, 2015 - USA Central Office Manager – Office Setup - Importing

22. 53 Viewing the exported office settings  Column headers for easy identification of specific office data  Ability to make changes to the exported data  Save spreadsheet by selecting the Save As option in Excel September 5, 2015 - USA Central Office Manager – Office Setup - Importing

23. 54 Select the location and filename for the exported office data  Use Save as dialog window to navigate to the location where the exported office spreadsheet will be saved  Select the location  Enter a filename that easily identifies the spreadsheet  We recommend adding the date to the filename  Click Save September 5, 2015 - USA Central Office Manager – Office Setup - Importing

24. 55 Review and Edit the exported office data  Make corrections to office contacts, phone numbers, EFINs, etc  Remove offices that are no longer being used by Note: DO NOT change the existing office numbers. This will cause validation errors. September 5, 2015 - USA Central Office Manager – Office Setup - Importing

25. New Offices can be entered on a blank Office Spreadsheet  Located on the Help Center  Select the Office Import Template link listed under Sample Spreadsheets to download the blank office spreadsheet  Can be downloaded multiple times allowing you to import new offices as needed  Give each spreadsheet a unique name September 5, 2015 - USA25 Central Office Manager – Office Setup - Importing

26. Completing a blank Office Spreadsheet  Enter office settings one row at a time  Column headers define the required office settings to be entered  * notes required entries  Entries define value requirements  Multiple offices can be set up on a single spreadsheet  Leave the EFIN blank if the office has not received an EFIN yet  COM will assign a temporary EFIN when the office passes validation September 5, 2015 - USA26 Central Office Manager – Office Setup - Importing

27. Saving The Office Spreadsheet For Import  Spreadsheet must be saved in comma separated format (*.csv) for import  In Excel, select Save As  Select location  Enter file name  In Save as type dropdown, select “CSV (Comma delimited) (*.csv)” 58September 5, 2015 - USA Central Office Manager – Office Setup - Importing

28. Importing Office Spreadsheets  Import office information in the current year system  Select the Add New Offices link from the Overview Tab –or-  Select the Add New Offices link from the Offices Tab September 5, 2015 - USA28 Central Office Manager – Office Setup - Importing

29. Uploading the Office Spreadsheet  Select Import Office(s)  Select the Continue button  Select ‘Offices Import’ from the Import Type dropdown  Select the Browse  Navigate to office spreadsheet using Windows Choose File dialog  The data from the CSV file will now be loaded into the CSV Editor September 5, 2015 - USA29 Central Office Manager – Office Setup - Importing

30. Using the CSV Editor To Edit Office Data  Allows editing and manipulation of data prior to import  Numerous options are available for editing  Renaming and rearranging of columns  Copy/Cut and paste rows  Insert/Delete rows  Save single rows 61September 5, 2015 - USA Central Office Manager – Office Setup - Importing

31. Modifying Columns  Select column header dropdown to rename a column  Match CSV Editor columns with columns inside your own CSV files  Has the ability to match column headers to user’s office data  Rearrange columns by dragging and dropping into different locations 62September 5, 2015 - USA Central Office Manager – Office Setup - Importing

32. Entering Office Data 63  Enter data by double-clicking in the appropriate cell  Invalid data will be highlighted in red  Correct data type and formatting will appear when mouse pointer hovers over an invalid entry  Required fields will be highlighted in gray September 5, 2015 - USA Central Office Manager – Office Setup - Importing

33. Row Options  Left-click row headers to access row options  Copy  Paste  Cut  Insert rows  Above current row  Below current row  Delete  Save  Allows user to import only the selected row 64September 5, 2015 - USA Central Office Manager – Office Setup - Importing

34. Drag Office Data To “Auto-fill” Cells  Auto-fill concurrent cells of the same type  Hover mouse pointed over a cell  When blue box appears, click box with mouse and drag down to additional cells of same type 65September 5, 2015 - USA Central Office Manager – Office Setup - Importing

35. Importing The Office Data  Once office data editing is complete, select ‘Import all’ to import offices  Once the data is imported successfully an “Import Operation Complete” message appears  Click ‘OK’ to continue  Any data imported will be saved to COM  Data that fails validation will be saved under Incomplete offices in COM  Items can be corrected through Edit Office page or through re- import 66September 5, 2015 - USA Central Office Manager – Office Setup - Importing

36. Viewing the Office spreadsheet upload results  The Import Results page gives you the ability to view current and past import results  Import Results include  Spreadsheet file name  Username that imported the office settings  Import date  Number of rows imported  Number of rows pending  Number of rows with errors  Download options September 5, 2015 - USA36 Central Office Manager – Office Setup - Importing

37. Downloading the office import results Downloads the originally imported office spreadsheet Downloads only the offices that failed to import Print or download the errors that caused offices to fail to import September 5, 2015 - USA37 Central Office Manager – Office Setup - Importing

38. Correcting offices that failed to import  Compare the import errors with the failed offices to make corrections  Rows listing errors on the ErrorList spreadsheet will match up with the rows listed on the ErrorRows spreadsheet for easier office settings corrections  Make corrections and save the ErrorList spreadsheet as a unique filename  Import the corrected office spreadsheet September 5, 2015 - USA38 Central Office Manager – Office Setup - Importing

39. Lesson Summary: Office Setup In this lesson we have covered: Adding new offices to COM Individual office setup Create one office at a time Carry forward office information Office Import Create multiple offices Office import template Importing offices CSV Editor Import Results 39September 5, 2015 - USA Central Office Manager – Office Setup