1. Presentation: Hospitality | PL-000019-r3 | Dec 1, 2010 Verticals TOC » ENABLING QUICKER RESPONSE FOR HOSPITALITY »

2. [ HOSPITALITY ] 2 Presentation: Hospitality | PL-000019-r3 | Dec 1, 2010 Enterprise-grade Wireless  Reliable, consistent voice quality in any enterprise environment  Robust devices that stand up to extended use  Integration providing real-time access to time- sensitive information PRODUCTS YOU CAN RELY ON   Leverage existing telecom and data infrastructure   Guaranteed interoperability   Enterprise-class features and functionality COMPATIBLE WITH ANY INFRASTRUCTURE

3. [ HOSPITALITY ] 3 Presentation: Hospitality | PL-000019-r3 | Dec 1, 2010 Meeting the Special Needs of Hospitality  Improve customer-facing services  Ensure timely interaction dealing with guest’s needs  Enable the right assistance on short notice  Communicate room cleaning requests quickly & effectively  Quickly locate employees & assign tasks  Send employee alerts via messaging  Enhance hotel security for guests and staff Streamline information flow & improve response time

4. [ HOSPITALITY ] 4 Presentation: Hospitality | PL-000019-r3 | Dec 1, 2010 Hospitality Customers FIRMDALE HOTELS Tucker’s Point Hotel & Spa SUNSET MARQUIS

5. [ HOSPITALITY ] 5 Presentation: Hospitality | PL-000019-r3 | Dec 1, 2010 Maximize Existing Systems Hotel Environment Keep guests safe Fire Alarm Security Building Mgmt Emergency Alerts Operational Activities Leverage productivity Room Cleaning Night Phones Door Bells Property Mgmt Customer Facing Services Improve response time Room Service Concierge Porters Maintenance Getting the most from integration with your current systems

6. [ HOSPITALITY ] 6 Presentation: Hospitality | PL-000019-r3 | Dec 1, 2010 Unleash the Power of Wireless Connectivity Increase interaction & responsiveness Quick response to safety concerns Improve customer experience Reduce customer waiting time

7. [ HOSPITALITY ] 7 Presentation: Hospitality | PL-000019-r3 | Dec 1, 2010 HotSOS 2-Way Messaging  Send service orders directly to a wireless handset for quicker response.  Acknowledge and update service order status thru the handset soft keys.  Send HotSOS order to multiple individuals; once a “start” is acknowledged, erase message from other handsets.  Forward a service order to another individual if busy…HotSOS still receives status update via the forwarded message.