1. VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

2. Welcome Back ! Office hours 9:30 – 4:30 M – F Phone - 208-5823/5841 E-mail: jamesstewart@kings.edu

3. Tutor Training Folders Veteran Tutor Training Syllabus Review training available this semester If not Level 1, make sure to keep your Verification Sheet from New Tutor Training Employment Form Complete with new courses and schedules ASC Employment Package if not work study or did not tutor last semester

4. Tutor Evaluations Each active tutor will meet with me after Mid-Semester Self-EvaluationCertificationFeedback

5. Review of Important Level 1 and Level 2 Topics The following is a refresher on issues that affect the credibility our tutoring program in the eyes of other tutors, students, faculty and staff Review the Tutor Handbook at the beginning of each semester

6. Peer-Tutoring Goals  Make academic support available to all students enrolled at King‘s College.  Create tutoring relationships that help student improve their academic performance.  Develop and utilize a valid evaluation instrument of the tutorial program based in tutor and tutee input.  Make tutors and tutees aware of program policies, stressing their responsibilities.  Award CRLA Tutor Certification to eligible tutors. STUDENT CENTERED

7. Professionalism The following behaviors enhance your role as a tutor: Being prepared for sessions Being on time for sessions Expressing enthusiasm for the subject being tutored Giving credit or praise for behavior and/or achievement that reflects positive change. The following behaviors detract from your role as a tutor: Not being prepared or on time for sessions Turning tutoring sessions into social hour Criticizing instructors, other tutees, other tutors or others Being either overly critical of your tutee or neglecting to give credit where credit is due These behaviors reflect on all tutors and on the program as a whole.

8. Tutor Responsibilities Attend training and other meetings Meet students on-time and prepared Keep Tutorial Coordinator and faculty informed Maintain accurate and complete tutoring records Provide feedback

9. Room For Improvement Things I would like you to work on Take the initiative if your tutee does not contact you Turn in timecards every pay period, even if you do not meet with the student during the pay period

10. Model Good Behavior Demonstrate how you take notes. Demonstrate how you prepare for a test. Reveal how much time you put into your school work. Students who make good grades are usually hard-working students. Some students believe in magic or good luck! They need to know it isn’t easy to made As and Bs.

11. Expectations Tutor You are not a homework machine. You are not a miracle worker. If the tutee procrastinated throughout the semester, cramming with you during finals week will not produce great results. You will not know ALL the answers to EVERY question ALL the time. You are not an instructor. Tutee Tutoring is a two-way street, one in which tutees should play a very active role. Tutees are expected to be an active participant & contributor in their sessions. Tutees should bring all relevant materials, including textbook, the syllabus, class notes, past papers, and past tests to tutoring sessions. Tutees should bring all relevant materials, including textbook, the syllabus, class notes, past papers, and past tests to tutoring sessions. Tutees should come prepared by: Tutees should come prepared by: Attending class Taking notes Reading assignments Trying homework problems

12. When You Are Not Tutoring… Things to prepare for next session: Prepare for the next tutoring sessions (limit to 1 hour per course/tutee) Prepare practice tests or quizzes Develop handouts to help in studying Meet with professor Document any time spent performing these activities on your time card so you can be paid. These hours do not count towards certification.

13. Referral Skills

14. RECOGNIZING WHEN TO REFER TUTEES TO SERVICES Tutors need to recognize when to refer tutees to services Using time inappropriately (socialize, discuss personal issues) If tutee is tense, shy, non-verbal, or hard to make eye contact with Behavior changes dramatically from earlier sessions Depressed: general sadness, weepy, hopeless, unable to focus on academics Anxious: agitated, acting fearful Signs of substance abuse: failing to meet obligations, erratic behavior, inability to function effectively due to drug/alcohol intoxication

15. KNOWING HOW AND WHEN TO REFER Discuss problem with Dr. Stewart Tutee’s problems are not sole responsibility of tutor. Offer information about available services. Suggest a particular service, explain location, how to contact staff

16. IMPORTANT REMINDERS Tutors aren’t trained counselors. Do not exceed the role of tutor. Tutors aren’t expected to solve all the problems of the tutee. Primary focus on course work. Tutors may not be successful with every student.

17. How Do You Help? Sometimes the most important and most helpful thing you can do is model effective study skills and student success attitudes and behaviors It is ok if you do not know the answer to a question Tell them you will find out and get back to them Make sure they are seeing the instructor during their office hours KNOW WHERE TO REFER THE STUDENT!

18. Payroll Tutors submit Tutor Timecard and Progress Report to Academic Skills Center the Friday before Web Advisor entries due Documents tutoring hours, progress of tutee, and issues for tutorial coordinator involvement Make sure comments are completed Must turn-in Timecard, even if no tutoring was done Tutors paid based on level of certification Tutoring hours recorded on-line using Web Advisor by 12:00 on Mondays after the end of the pay period

19. Tutoring Hours Length of some tutoring sessions have become a concern Some sessions were more than 4 hours for one tutee or group of tutees Tutoring is a supplement to classroom instruction, not a substitute The most effective strategy is 1 – 2 sessions per week, 1 – 2 hours per session If sessions exceed 4 hours per week for an in, I will remind you that we need to stick to this policy

20. Make sure you complete all parts of the timecard

22. No-Show Policy IAW the King’s College Tutorial Program, a student is required to give their tutor 24 hours notice for a cancellation. If a student does not notify you of the cancellation or does not show up for a scheduled appointment it is considered a “no show”. As a tutor you can get paid for “no shows’ but you must take the following steps: Wait at least 15 minutes for the student to show up Fill out a “no show” slip and turn it into the Academic Skills Center within 48 hours You will be paid for 30 minutes and indicate this no-show on your Tutor Timecard/Progress Report. Attempt to call the student, find out what happened and set up another appointment The King’s College Tutorial Program “no show” pay policy is designed to compensate tutors who arrive expecting to work, only to find that the tutee does not show up for the scheduled session.

23. Individual Tutoring When a student comes in to Academic Skills and asks for an individual tutor, I use your employment forms as the basis for selecting a tutor If you know someone that needs a tutor, have them come into our office and have them complete a form and let us know that you will be the tutor If you know them or have tutored them in the past, you don’t need to meet in my office, just come by and pick up the form and let me know when you will be meeting

24. Individual Tutoring Make sure you stay in contact with your tutee If they do not schedule a session on a regular basis, make sure to put that on your Time Card/Progress Report Let me know if they do not return your calls

25. Small Group Tutoring Students request a small group session via the web for: MSB 110 CHEM 113 BIOL 111 They can sign up for a one-time only session or come every week They will receive an e-mail the day before the session with the contact number of the session leader Need volunteers to be session leaders

26. Small Group Tutoring Sessions will be configured to have at least one tutor from each of the instructors on each of the days, if possible All tutor who wish to lead Small Group session, and are new to small group tutoring, please make an appointment to see me ASAP. This semester, sessions will be limited to 12 tutees per session. We can adjust as we need to based on timing of tutees

27. Fall 2011 Small Groups Small Groups begin Wednesday, 7 September 2011 CourseSunMonTueThu MSB 110 Dr. Shawver, Dr. Boscia, Mr. Schwanger NO SESSION 4 – 7 pm MU 202 4 – 7 pm MU 202 4 – 7 pm MU 202 CHEM 113 Dr. VonRue, Dr. Supkowski, Dr. Belanger, Dr. Smith, Dr. Snider, Dr. Sauls 4 – 7 pm Library Auditorium 4 – 7 pm MU 211 4 – 7 pm MU 211 4 – 7 pm MU 211 BIOL 111 Dr. Paoletti, Dr. Slock, Ms. Justice-Bitner, Dr. Tintjer 4 – 7 pm Library Auditorium 4 – 7 pm MU 213 4 – 7 pm MU 213 4 – 7 pm MU 213

28. Course SunMonTueThu MSB 110 NO SESSION 4 – 7 pm MU 202 1. Pat Moran 2. Julie Kearns * 4 – 7 pm MU 202 1. 2. 4 – 7 pm MU 202 1. Talia Mamola 2. Megan Grohol CHEM 113 4 – 7 pm Library Auditorium 1. 2. 3. 4. 4 – 7 pm MU 211 1. Tara Banville 2. Karlee Hantz 3. 4. 4 – 7 pm MU 211 1. Jacob Shook 2. 3. 4. 4 – 7 pm MU 211 1. 2. 3. 4. BIOL 111 4 – 7 pm Library Auditorium 1. Doug Young * 2. Allison Kearns 3. Emily Buchman 4. 4 – 7 pm MU 213 1. Elyse Laneski 2. Brooke Whiteko 3. 4. 4 – 7 pm MU 213 1. Tanya Cheeseman * 2. Dawn Long 3. 4. 4 – 7 pm MU 213 1. Tara Banville (4-5) 2. 3. 4.

29. Small Group Tutoring Tutee responsibilities They must call to cancel a session the day before the session unless it is an emergency or they are considered a no-show More than 2 no-shows and their request for tutoring will be cancelled They must come prepared for the session by Attempting the homework (the tutor is not a homework buddy) Bringing specific questions or concepts that they need help with

30. Small Group Tutoring Tutor Responsibilities Agree to be “on-call” for that day/time slot for the entire semester Review the e-mail sent by Dr. Stewart the day before the session Contact the session leader if you are not able to make the session Be prepared for the session by knowing what students are going over in class Document any prep time you need on the small group timecard before the session leader turns it in Make an appointment with Dr. Stewart as soon as being assigned to a session to discuss expectations and answer any questions

31. Small Group Tutoring Session Leader Responsibilities Print out the Small Group Timecard and spreadsheet that is e- mailed to you the day before the session The spreadsheet contains everyone coming to the session and their contact information The Timecard is a pdf file that contains all students who have signed up for your session, the time they will show up and whether the request is recurring or a one-time request If someone shows up that is not on the list, have them sign in and tell them to come to Academic Skills and sign up if they are planning on coming to the session again Turn in the Small Group Timecard and Progress Report the day after the session so Dr. Stewart can address no-shows If no one is signed up for your session, you will not get an e-mail

32. College Reading and Learning Association CRLA has certified King’s program at Level 1, Level 2 and Level 3 Purpose: Receive recognition from national organization and establish minimum standards STRENGTHENS RESUME’ Certification

33. Level 1Certification Certification Requirements for Level 1/Regular 10 hours of tutor training includes workshops 25 hours of tutoring experience Certification Requirements for Level 2/Advanced 10 hours of tutor training beyond Level 1 (20 total) 25 hours of tutoring experience beyond Level 1 (50 total) Certification Requirements for Level 3/Master 10 hours of tutor training beyond Level 2 (30 total) 25 hours of tutoring experience beyond Level 2 (75 total) Requirements found in Veteran Tutor Training Syllabus

34. Conclusion Keep up the outstanding support for ASC and King’s College You can make a difference in someone’s life Keep Academic Skills Center staff informed and involved