1. Professional Development and Staffing for the Cloud Joanne Kossuth Vice President for Operations and CIO, Franklin W Olin College 1

2. Are You Ready? Cloud services will change the way we hire and educate our staff. What new skills will be required? What skills will be obsolete? How will technical work change? How will the changes impact the work of the CIO? 2

3. Reworked Skills 3

4. Technical Skills Example Microsoft server and administration skills MS has stated that all Windows skills will be transferrable to the cloud Complexity may or may not increase 4

5. Communication Transferring information in a way that translates for the listener Understanding the impact of styles Global considerations 5

6. Project Management Different way of planning and managing resources in the cloud Goal and objective focus Understanding new timelines and expectations 6

7. Negotiation Contracts Relationships Collaborations 7

8. Legalese Understanding the legal framework for agreements The role of non-disclosure agreements? 8

9. Due Diligence When entering relationships – Financials – Resumes – RFPs – Guarantees – Incentives – References 9

10. Obsolete Skill Sets? 10

11. New/Increased Skills 11

12. Creativity Thinking out of the box Ability to focus on solution sets not just technologies Originality Brainstorming 12

13. Openness to Change Speed of change Pressure to “keep up” Build agile and flexible Using operating funding as opposed to capital funding Comfort with failure 13

14. Teamwork Value of collaboration All of us are better than one of us Owners of process or position are open and receptive Recognize, reward, model 14

15. Collaboration Ability to accomplish joint work Intersection of common goals Consensus building 15

16. Entrepreneurship Taking advantage of opportunities Revenue generation potential Reinvestment of cost savings 16

17. Data Analysis Determining and tracking metrics Highlighting useful information Understanding trends 17

18. Assessment What do we know? What does it mean? What do we do next? 18

19. Budget Development Operating costs versus capital costs On premise versus off premise Hosting 19

20. Compliance Insuring 3 rd party compliance with institutional as well as regulatory and legislative mandates Enforcing policy Enforcing contracts 20

21. CIO Role 21

22. Leadership Establishing a vision Driving the vision to completion Finding common ground – With colleagues – With providers Engaging with integrity Planning with people in mind 22

23. Organizational Behavior Understanding your organization as an eco- system “Systems engineering” What does your engine look like now? How will your organization change as a result of cloud services availability? 23

24. Research Comparison shopping of the options Emerging companies Emerging laws Precedent establishment Do you have an organization that does this already? If not, how will you plan for one? 24

25. Potential New Jobs Virtualization architect Virtualization systems analyst Cloud architect Private cloud administrator Cloud engineer Cloud software architect Cloud application developer Others? 25

26. Questions Can higher education create certification programs around new skill sets? What can EDUCAUSE do to help prepare your organization? 26