1. Establishing Effective Committees & Communication

2. Building Blocks of Committees
Designated members
Committee charter
Agenda
Team building/development
Resources
NH Staffing Toolkit July 2010

3. Member Selection 50% administration / 50% direct care staff
How do you select a high performing team?
Volunteers?
Speak up or silent?
From every area with inpatients?
By licensure?
Ensure representative sample!

4. Structure: Adopt Committee Charter
Committee name
Nursing Staffing Committee
Committee membership
50/50
Objectives, Tasks and Accountabilities
Charter
Schedule of meetings
At least annually
Record keeping / minutes / decisions made
Attendance & participation expectations
Expected outcomes & timeline

5. The “Accountability Agenda”
Right people at right time
Know topics in advance
Know when agenda will get to each member
Everyone gets a chance to be heard
Actions & Accountabilities…Who Does What by When

6. Nurse Staffing Committee Agenda
Date & Time: 11/7/ :30 AM Place: Classroom 1
Attendees:
Objective of the Meeting: Develop a house-wide staffing plan
Topic
Person
Responsible
Process
Time
(What)
(Who)
(How)
(When)
Charter
CNO
Presentation
Discussion
9:00-9:30

7. Team Building & Development
Forming, norming, storming, performing… mourning (adjourning)
Group norms
Ground rules
Decision-making standards
Cultural norms

8. Team “Rules of the Road”…
Group Norms
Guide team member behavior
Ground Rules
Guidelines for participation
Goal: open, respectful dialogue
Decision-Making Standards

9. Cultural Norms Shared leadership – participative decision making
Interest based decision making
Collaboration
Consensus building

10. Participative Leadership
Open form of management
Employees: strong decision-making role
Leaders seek strong collaborative relationships

11. Interest-based Decision Making Principles & Assumptions
Issues not personalities
Interests not positions
Create options to satisfy mutual and separate interests
Principled negotiation enhances relationships
Mutual gains are possible
Open discussion expands mutual interests/options

12. Collaboration
A process of participation through which people, groups and organizations work together to achieve desired results.
Team members:
Contribute
Take Responsibility
Value Other’s Viewpoints

13. Consensus Building Everyone plays a role in group decision making
Compromise may be needed
Merriam-Webster dictionary definition:
a : general agreement
b : the judgment arrived at by most or all of those concerned
group solidarity in sentiment and belief

14. Defining resources needed to support group work
Administrative support
* Meeting planning & communication
* Document development
* Minutes & Action Plans

15. Support resources continued…
Accessibility to needed data & reports
* Data driven/evidence based decision-making
* Using data to evaluate staffing effectiveness
Communication support