1. ENOHE 2013 David Palfreyman MA MBA LLB FRSA Director, OXCHEPS (Oxford Centre for Higher Education Policy Studies) Bursar & Fellow, New College Oxford

2. REFERENCES Farrington & Palfreyman, The Law of Higher Education (Oxford University Press, 2012) Kandiko & Weyers, The Global Student Experience: An International Comparative Analysis (Routledge, 2013 – volume 14 of the 25 volume International Studies in Higher Education series) Tapper & Palfreyman, Restructuring English Higher Education: The Rise of the Regulated Market (Oxford University Press, 2014 forthcoming)

3. DRIVERS OF CHANGE COMMODIFICATION, COMMERCIALISATION, AND MARKETISATION AS THE NEOLIBERAL AGENDA – almost everywhere? AUSTERITY – US, UK, Eurozone DEMOGRAPHICS – EU, Japan TAXPAYER-RETREAT – except? COST-SHARING – except? PRIVATE BENEFIT TRUMPS PUBLIC GOOD DIGITAL-LEARNING & MOOCs ???

4. POLICY-MAKING RESULTS AWAY FROM WELFARISM & STATISM ACCOUNTABILITY INSTRUMENTALITY/EMPLOYABILITY COST-CONSTRAINTS COST-REDUCTION MARKET COMPETITION & FOR- PROFITS TUITION FEES (£1000 - £3000 - £9000 IN THE ENGLISH POLICY EXPERIMENT, 2012/13 ONWARDS)

5. IMPACT ON STUDENTS & HEIs: the English example THE STUDENT AS CONSUMER – key skills THE STUDENT:HEI CONTRACT-TO-EDUCATE AS B2C – a formal detailed written contract? RESIDUAL ROLE OF GOVERNMENT IN CONSUMER PROTECTION CREATION OF A REGULATOR FOR HE-FE (‘OFTE’)? ENTRY OF CONSUMER BODIES (eg Which?) RISK OF MISREPRESENTATION SUSTAINABILITY OF JUDICIAL DEFERENCE TO EXERCISE OF EXPERT ACADEMIC JUDGEMENT? ROLE OF MEDIATION & OIA ( + OMBUDS?) CLARITY RE COMPENSATION LEVELS – especially damages for disappointment/anxiety/hassle!

6. HE MARKETS MERGE? – a global business, a global market? HOME UG – f/t & p/t OVERSEAS UG – UKBA & LMU PGT – HOME & O/S PGR – HOME & OS ALL MERGE INTO THE HEI’s NEED TO OFFER A COMPETITIVE & VfM ‘GLOBAL STUDENT EXPERIENCE’ A GLOBALISED STUDENT-CENTRED SKILLS CURRICULUM? - DELIVERED IN ENGLISH!

7. ‘THE GLOBAL STUDENT EXPERIENCE’ – regulation of? Over 4m internationally mobile students, and growing Mainly from China & India Mainly to USA, UK, Australia, Fr, Gy More US public/state HEIs entering the market More provision by US & UK HEIs in China, Singapore, and Middle East Global for-profit & MOOCs players?