1. Career Counseling PowerPoint produced by Melinda Haley, M.S., New Mexico State University. “This multimedia product and its contents are protected under copyright law. The following are prohibited by law: any public performance or display, including transmission of an image over a network; preparation of any derivative work, including the extraction, in whole or part, of any images; any rental, lease, or lending of the program.” “Copyright © Allyn & Bacon 2004”

2. Using Technology: The Internet and Computer Assisted Career Guidance Systems Cyber Counseling –Counselors can use e-mail to converse with their clients. –Counselors can interact with clients in chat rooms. –Counselors can form cyber support groups via chat rooms. –Counselors can use web sites to disseminate information. –Counselors can administer assessments online. –Counselors can use web sites to provide links to other resources and information found on the web. “Copyright © Allyn & Bacon 2004”

3. Using Technology: The Internet and Computer Assisted Career Guidance Systems Examples of Assessment Devices That Can Be Accessed Online –The Career Key: These inventories measure Holland’s types. This web site also gives results, and a list of career options matching the information, along with a link to the Occupational Outlook Handbook. –The Kiersey Temperament Sorter: Provides individuals with a personality profile. “Copyright © Allyn & Bacon 2004”

4. Using Technology: The Internet and Computer Assisted Career Guidance Systems A Summary of the National Board of Certified Counselors (NBCC) Core Standards for Internet Use –Counselors need to use research based guidelines for Internet use. –Counselors should not let computers or the Internet interfere with the client/counselor relationship. –Counselors must take measures to protect confidentiality. –Counselors must still document their contacts with clients. “Copyright © Allyn & Bacon 2004”

5. Using Technology: The Internet and Computer Assisted Career Guidance Systems A Summary of the National Board of Certified Counselors (NBCC) Core Standards for Internet Use –Clients need to be made aware of the risks and benefits, and what client and counselor responsibilities are. –Safety of the client MUST be foremost. –Referral sources must be within the client’s geographical area. –Client location and cultural issues must be evaluated. “Copyright © Allyn & Bacon 2004”

6. Using Technology: The Internet and Computer Assisted Career Guidance Systems A Summary of the National Board of Certified Counselors (NBCC) Ethical Guidelines for Internet Use –Review all the standard ethical guidelines that might pertain to the practice of cyber counseling. –Make clients aware of security limits protecting confidentiality. –Use code names instead of real names when online. –Verify consent especially with minors. –Make sure clients know what your credentials are. –Explain client rights and provide clients with hyperlinks to sites for ethics committees, licensing boards and other regulatory agencies. “Copyright © Allyn & Bacon 2004”

7. Using Technology: The Internet and Computer Assisted Career Guidance Systems A Summary of the National Board of Certified Counselors (NBCC) Ethical Guidelines for Internet Use –Provide back-up counselor access in case you have a technical failure. –Make sure clients know how to reach you when you are offline. –Post the web sites that are available that are appropriate for online counseling purposes. –Make sure your client understands that there are more opportunities for misunderstandings when counseling is not done face-to-face. “Copyright © Allyn & Bacon 2004”

8. Using Technology: The Internet and Computer Assisted Career Guidance Systems Computer-Assisted Career Guidance Systems (CACGS) –Development began on this concept as early as the 1960’s. –One type of program cluster emphasized information that one could search to gain career information. –Another type of program cluster focused on career planning processes and aided a consumer in decision-making and career development concepts. –Computers can free counselors from repetitive tasks. “Copyright © Allyn & Bacon 2004”

9. Using Technology: The Internet and Computer Assisted Career Guidance Systems Components of Most CACGS Systems –Can assess users’ needs –Provides self-assessment of interests, values and abilities. –Provides information about careers and training. –Provides search options to match personality traits with occupations. –Provides instruction for development of resumes and job search tips. –Helps clients explore life-role relationships. –Provides links to other resources found on the Internet. “Copyright © Allyn & Bacon 2004”

10. Using Technology: The Internet and Computer Assisted Career Guidance Systems Examples of Some Computer-Assisted Career Guidance Systems –AUTOCOUN –CHOICES –Career Information System (CIS) –Computerized Occupational Information System (COIS) –Computerized Vocational Information System (CVIS) –DISCOVER –Education and Career Exploration System (ECES) –Information System for Vocational Decisions (ISVD) –Guidance Information System (GIS) –System for Interactive Guidance Information (SIGI) –Total Guidance Information System (TGIS) “Copyright © Allyn & Bacon 2004”

11. Using Technology: The Internet and Computer Assisted Career Guidance Systems How Can Clients Benefit From Computer-Assisted Career Guidance Systems (CACGS) CACGS can assist in: –Helping the client develop self-awareness. –Helping the client learn about which occupations might be suitable. –Helping the client choose an occupation. –Helping the client implement the choice he or she has made. “Copyright © Allyn & Bacon 2004”

12. Using Technology: The Internet and Computer Assisted Career Guidance Systems Guidelines For Using CACGS in Career Counseling Users need verbal ability to use the system. Users need high goal stability and high self-efficacy to maximize benefits of use. Clients need to be self-motivated. Clients need good self-esteem and positive thinking. “Copyright © Allyn & Bacon 2004”

13. Using Technology: The Internet and Computer Assisted Career Guidance Systems Guidelines For Using CACGS in Career Counseling Anxiety or depression are barriers to effective outcomes for CACGS use. Client’s need to be informed about the purpose of CACGS and how to utilize it properly. People who have economic limitations or role conflicts might also have barriers to using CACGS. “Copyright © Allyn & Bacon 2004”

14. Using Technology: The Internet and Computer Assisted Career Guidance Systems Guidelines For Using CACGS in Career Counseling “Copyright © Allyn & Bacon 2004” People who will benefit most from CACGS Don’t have complex questions Don’t have barriers Computer Literate

15. Using Technology: The Internet and Computer Assisted Career Guidance Systems Ethical Considerations When Using CACGS in Career Counseling –A CACGS system should be set up for the client's independent use and should be updated to maintain currency and relevancy. –Clients should be screened for needs, readiness, and also to identify barriers to use. –Clients should be oriented to the system and how it works. –Clients who are not able to use CACGS independently must be monitored. –Follow-up with CACGS users is a must. “Copyright © Allyn & Bacon 2004”

16. Career Counseling Presentation Resources Gysbers, N. C., Heppner, M. J. & Johnston, J. A. (2003). Career counseling: Process, issues, and techniques, 2 nd ed. Boston, MA.: Allyn & Bacon. Brown, D. (2003). Career information, career counseling, and career development, 8 th ed. Boston, MA.: Allyn & Bacon. “Copyright © Allyn & Bacon 2004”