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Copyright DuVoice Corporation 2001 DV2000 –NT Based Messaging –CTI Link to Magix –PMS –Call Accounting VS Ensemble –Plug and Play –5 to 200 rooms DuVoice.

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Presentation on theme: "Copyright DuVoice Corporation 2001 DV2000 –NT Based Messaging –CTI Link to Magix –PMS –Call Accounting VS Ensemble –Plug and Play –5 to 200 rooms DuVoice."— Presentation transcript:

1 Copyright DuVoice Corporation 2001 DV2000 –NT Based Messaging –CTI Link to Magix –PMS –Call Accounting VS Ensemble –Plug and Play –5 to 200 rooms DuVoice offers Two Hospitality Messaging Solutions

2 VS Ensemble for smaller properties Copyright DuVoice Corporation 2001 2,4,6 or 8 ports 130 (+) hours storage, 500 mailboxes Integrated VMI integration to Magix All popular PMS integrations

3 Copyright DuVoice Corporation 2001 Guest Controlled wake-up calls Short stay and extended stay mailbox class of service options Multiple extensions per mailbox for suite applications (translation tables) Manager’s welcome and wake-up greetings VS Ensemble for smaller properties

4 DV2000 Inn Server Voice Mail—Property Management—Call Accounting for Magix-Legend & PARTNER ACS Copyright DuVoice Corporation 2001

5 Eliminate the need for three separate PC’s Combine your PMS system, Call Accounting system, Voice Messaging Auto Attendant System and Wake Up system into one No more cabling or compatibility issues Minimize your support contact list MSRP under $8,000.00 for a 100 room property DV2000 Inn-Server “ The One Box Hospitality Solution”

6 Copyright DuVoice Corporation 2001 Check-Inn PMS by Innsoft Call-Inn Call Accounting by Innsoft 4 to 16 Ports Guest & Staff Voice Messaging and Hotel Automated Attendant Guest Controlled Wake Up Calls SPM Magix-Legend Administration Software Microsoft NT 4.0 Workstation DV2000 Inn-Server “ The One Box Hospitality Solution” Software:

7 Copyright DuVoice Corporation 2001 4 to 16 ports 250(+) hours storage, 500 mailboxes Integration to Magix-Legend-Partner ACS Guest & Staff Class of Service voice mail Telephone Message Waiting Light support Staff Pager or Cell Phone notification Automatic PMS Checkout mailbox reset DV2000 Voice Messaging

8 Copyright DuVoice Corporation 2001 Room Status Screen Magix room telephone restriction on checkout through Avaya CTI Link. Guest or FrontDesk controlled wake-up calls Affordable professional voicing available for main greetings, wake up calls and room greetings. DV2000 Hospitality Features

9 Copyright DuVoice Corporation 2001 Integration to Magix-Legend and PARTNER ACS

10 Copyright DuVoice Corporation 2001 DV2000 to Magix or Legend Five analog extensions from OX12 or Ox16 card (4 set up as Integrated VMI and one for support modem) One RS232 SMDR connection for call accounting Optional CTI Link from Icon board to a MLX port (Magix R2 only) (for room phone restriction after checkout) Optional RS232 connection for SPM programming. DV2000 Magix-Legend Connections

11 Copyright DuVoice Corporation 2001 DV2000 to Partner ACS Five analog extensions from 308 or 206 card (4 set up as Integrated VMI and one for support modem) One RS232 SMDR connection for call accounting DV2000 Partner ACS Connections

12 Copyright DuVoice Corporation 2001 Check-Inn PMS software by Innsoft Check-In Features Simple check-in with automatic tax calculations Quick check-in and quick group check-in Quick historical guest searching Instant check-in for guests or group with reservation Supports magnetic stripe reader for quick check-in using drivers license and credit card Check-Out Features Quick and easy check-out Maintains historical guest tracking Maintains room status (clean, dirty, not available) Daily housekeeping report

13 Copyright DuVoice Corporation 2001 Check-Inn PMS software by Innsoft Reservation Features Maintains up to 32,000 reservations Prints confirmation and cancellation letters Archives cancellations Reservation and cancellation numbers Reservation search and reports Reservation groups Automated no-show charges Quick historical guest searching Links to many franchise reservation systems Travel agent tracking

14 Copyright DuVoice Corporation 2001 Guest Features Prints detailed and summary folios at the touch of a key Group folio functions Miscellaneous repeating charges Significant event tracking Historical guest tracking Automated phone posting to folio with Call-InnTMCall-InnTM Automated movie posting to folio with movie module Occupancy alarm Audit Features Separate entry for cash, credit cards, and billing Automatically calculates credit card discount All guest and financial information is modifiable Daily, Monthly, Occupancy and Guest reports Exports daily and monthly totals to other accounting packages Shift report keeps track of all transactions by time and date Check-Inn PMS software by Innsoft

15 Copyright DuVoice Corporation 2001 Features of Call-Inn: Runs in the background on the same computer as Check-Inn Calculates local, domestic and international calls Calculates directory assistance and specialty calls Works properly with alternate long distance carriers Fixed, flat and variable rate structures, easily user-definable Multiple local zones based on prefix Credit limit with over credit warning Multiple phone reports Installs in just minutes All prefix tables are user-definable Updated for North American area code plan (Currently usable in US and Canada) Call-Inn Call Accounting software by Innsoft

16 DuVoice Corporation DuVoice develops and markets turnkey PC based messaging solutions for hospitality applications Established 1990 Kirkland, WA based Privately Held Over 5000 systems installed Named by Delloite Touche as one of the fastest growing technology companies in Washington past two years. Copyright DuVoice Corporation 2001

17 DuVoice Messaging Customers Copyright DuVoice Corporation 2001 Country Hearth Inns ® Clarion Inn ® Comfort Inns ® Comfort Suites ® Days Inn ® Hampton Inn & Suites ® Homestead ® Homewood Suites ® by Hilton Holiday Inn ® Holiday Inn Express ® Howard Johnson ® Knights Inn ® Marriott ® Ramada ® Quality Inn ® many independent hotels and resorts

18 Copyright DuVoice Corporation 2001 Every DuVoice voice mail system is shipped with a modem for remote factory support Quality technical support staff –Available live 8:00-5:00 MTTF –On call 24/7 365 days a year www.duvoice.com –Manuals –Software upgrades E-mail broadcast messages –Information on new products –Information on product enhancements & issues Maintenance contact required for support after first year. DuVoice Support

19 Copyright DuVoice Corporation 2001 voice : 425.889.9790 or 800.888.1057 fax : 425.889.8799 location : 608 State Street South Suite 100 Kirkland, WA 98033 emailsales@duvoice.com or support@duvoice.comsales@duvoice.com support@duvoice.com web:www.duvoice.com Contact DuVoice


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