1. Labour market situation and employment services in Estonia Pille Liimal Estonian Unemployment Insurance Fund 2 September 2011

2. Estonian Unemployment Insurance Fund ●...is an independent public body - tripartite management (social partners and government) ● Founded in 2001 to administer unemployment insurance ● Since 1 May 2009 also in the role of PES - merged management of benefit & employment services to improve the access, quality and effectiveness of services - increased resources, flexibility and administrative capacity - shared responsibility with social partners ● Central office and 15 regional offices (ca 500 employees) 2Eesti Töötukassa

3. Benefits Employment Services insurance benefits job mediation and matching unemployment insurance benefit job search assistance services redundancy benefit career information&guidance insolvency benefit training, apprentices unemployment allowance business start-up subsidies wage subsidies disability employment services voluntary work work exercise, individual job placement psychological, debt and addiction counselling 3

4. Financing Model ● UI contributions paid by employees and employers (currently the rates are 2.8% and 1,4% ) ● Government allocations (general tax, ESF) ● EURES ● Active employment measures - ESF co-funded programme Increasing the Qualified Labour Supply - 2012 … Employment Programme funded from UI contributions 4Eesti Töötukassa

5. Unemployment trends Eesti Töötukassa5

6. Registered unemployment and long-term unemployment Eesti Töötukassa6

7. First steps in the PES role ● Our job is to help people back to work - priority was given to employers – they are solution, not problem! - building up job mediation and job assistance services - designing measures to meet the needs of the clients ● Better access, quality and results of services - increase in staff numbers - information desks and national call centre - two-level client service – job-mediation&case management ● Simplification of procedures: less papers and manual work ● Monitoring and measuring performance

8. Priorities in 2010 ● From training first towards work first approach ● More intensive job mediation and job search assistance - rapid response to redundancies, career information desks, job search workshops and job clubs, mobile counselling ● Reaching out to employers, supporting job creation, recruitement and employment - business grants, just-in-time training, apprentices, wage subsidies ● Building up employment services information system (EMPIS) - cross-use of data, automatic matching, generating decisions and contracts to be signed digitally and automatically sent via e-mail

9. … and 2011 ● Fewer unemployed but they need more help - training, apprentices, voluntary work - first partnerships with municipalities - training advisers: counselling, work-focussed interviewing, case management skills ● PES virtual office launched in January 2011 - priority was given to job mediation but new e-services are being introduced in the self-service portal step by step (i.e job search diary from 1 May to report to PES online)

10. Increased number and share of vacancies mediated by the PES Eesti Töötukassa10

11. Increased inflow to ALMPs Eesti Töötukassa11

12. Looking into 2012-2013 Prevention and minimising duration of unemployment - support moving from work to work - help new unemployed back to work in 100 days Helping long-term unemployed back to work - more individual help to overcome employment barriers

13. Thank you! www.tootukassa.ee pille.liimal@tootukassa.ee