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ICELW, New York, June 2010 1 PROJECT USABILITY : SCHMOOSABILITY …what does it matter?
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ICELW, New York, June 2010 2 PROJECT ZEN
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ICELW, New York, June 2010 3 PROJECT ZEN Development processes to improve organizational performance
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ICELW, New York, June 2010 4 PROJECT DESIGN : ROLES Test Manager, Analysts Usability Instructional Designer
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ICELW, New York, June 2010 5 PROJECT DESIGN ‘ The project manager must ensure that there is transparency of roles across the project team...’
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ICELW, New York, June 2010 6 PROJECT DESIGN : COMMUNICATIONS
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ICELW, New York, June 2010 7 INFORMATION GATHERING What information to capture? Who and what will you ask?
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ICELW, New York, June 2010 8 USER CENTRED DESIGN ‘ UCD is about designing the total user experience...’
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ICELW, New York, June 2010 9 USABILITY ‘ The ease with which a user can successfully interact with and use an application, web site or process to achieve their goals...’
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ICELW, New York, June 2010 10 USABILITY
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ICELW, New York, June 2010 11 USABILITY : COMMUNICATIONS
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ICELW, New York, June 2010 12 WHEN THINGS GO WRONG
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ICELW, New York, June 2010 13 WHEN THINGS GO WRONG : TESTING
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ICELW, New York, June 2010 14 WHEN THINGS GO WRONG : TESTING Test Plan about: Tasks and metrics Scenarios to be used Scripted into Test Cases
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ICELW, New York, June 2010 15 WHEN THINGS GO WRONG : UI
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ICELW, New York, June 2010 16 SUMMARY Communications strategy Include ALL stakeholders Project usability successful if team have clear understanding of their role
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ICELW, New York, June 2010 17 THANKS
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ICELW, New York, June 2010 18 REFERENCES Sandler, John ICELW 2010 Proceedings www.dilbert.com CONTACT johnsandler@fastmail.fm @greyrab (Twitter)
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