1. 1 San Diego Community College District Promoting Online Student Retention and Success Flex #50857 - January 23, 2009 Hank Beaver, Gwyn Enright, David Giberson Andrea Henne, Kathryn Palacios, Jim Wales

2. 2 Progress

3. 3 Unduplicated Online Enrollments

4. 4 SDCCD Online - Fall 2008 Class Sections Total = 4,125 Enrollment Total = 111,996

5. 5 Online Student Profile 33 % 30 % 18 % 19 % Ages 21-24 Ages 18-20 Ages 25-34 Ages 35+

6. 6 Online Student Profile Educational Objectives 38 % 7%7% 6%6% 21 % 14 % Other 4-year College Student Undecided New Career Transfer w/o AA Transfer with AA

7. 7 Online Student Profile Educational Preparation 70 % 5%5% 5%5% 11 % Other Have BA or higher Have AA/AS Degree High School Graduate 9%9% Passed GED

8. 8 Retention Rates Spring 2008 CCC’s = 77.25% (DE) 83.63% (non-DE)

9. 9 Retention Rates Spring 2008 CCC’s = 77.25% (DE) 83.63% (non-DE)

10. 10 Techniques for Online Retention Preparation Motivation Engagement Communication Sense of Achievement and Progress Support

11. 11 Preparation  Students: http://www.sdccdonline.net/students http://www.sdccdonline.net/students  Online Learning Readiness Assessment  Tutorials  Practice Course  Orientations (online and on-campus)  “Netiquette” guidance  24/7/365 Technical Support

12. 12 Preparation  Faculty: http://www.sdccdonline.net/faculty http://www.sdccdonline.net/faculty  Online Faculty Mentors  Blackboard/Vista 4 Training  Pedagogy Training  Readiness Checklists  Instructional Design Support  24/7/365 Technical Support  Instructional Technology Workshops  Online Faculty Resource Center