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HCL’s Oracle Practice & Capabilities
Cohesive Business Analytics & Optimization (BA&O) Services
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$6.2B 26% 31 91,000 54% 27% HCL Focus & Results 19% North America
COUNTRIES 91,000 PEOPLE $6.2B REVENUE 3-YR CAGR 26% 54% North America 27% Europe Asia 19% REVENUE BY GEOGRAPHY Enterprise Application Services-HCLAXON Custom Application Services Infrastructure Services BPO Services Revenue Mix is Q3 FY11 $5.9B is a May snapshot on hcl.com Enterprise Transformation Services Engineering and R&D Services SERVICE OFFERINGS Telecom, Media & Entertainment Healthcare & Life Sciences Financial Services Retail & Consumer Products Mfg & Hi-Tech Travel & Logistics Public Sector, Energy & Utilities CLIENT INDUSTRY FOCUS
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HCL’s Oracle Practice We are a global team of thousands of business and technology experts ready to help clients perform and transform with Oracle solutions.
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HCL and Oracle Long Standing Oracle Partnership Lo
Global Platinum Partner BPO partner Joint development partner Beta partner Go-to-market partner Lo Selected for Fusion Early Adopter program First Fusion HCM SaaS Co- Existence Go Live One of the first large Exa deals in the UK Early Mover in Oracle Technologies Global Oracle Customer Footprint Hundreds of customers across Oracle product suite Successful delivery of large-scale implementations Award-winning projects Expanded Oracle Services and Solutions Integration of business strategy consulting Focused investment in Oracle-based solutions More Oracle tools and accelerators “We recognize HCL as an insightful partner who has expertise and ability to consult and deploy Oracle solutions for our clients across the globe.” Andy Bailey, Senior Vice President, Strategic Alliances, Oracle 3250 consultants globally 150 active Oracle engagements
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Business Process Outsourcing
What We Do We are management and technology consultants with significant experience leading major transformation initiatives for organizations. Our services are summarized below. We provide the project management experience, knowledge of the client’s business, multi- vendor product knowledge, and a philosophy focused on the human side of technology. We understand the technical issues and nuances involved in integrating today's complex systems and business environments Program and Change Management We provide our clients with actionable blueprints for designing, developing and migrating to scalable and enterprise-wide technology platforms capable of supporting current and future business initiatives. Process and Systems Architecture We provide thought leadership and direction on a variety of complex business issues to drive performance improvement in sales, margin, cost, and asset productivity. Operating Strategy Business Process Outsourcing and Managed Services Infrastructure Implementation We help our clients focus on delivering services and products that create value for customers. Through our Business Process Outsourcing (BPO) and Managed Service offerings, your organization has access to flexible, accelerated solutions tailored to the needs of your organization by experienced professionals in industry, world-class processes and technology. As a result, you gain recurring value quickly and dramatically. We help clients achieve their business goals by advising them in the planning, design, procurement, implementation, integration and management of their technical infrastructures. We align business best practices, existing applications, and new systems components into real-world solutions that create value. Our knowledge of critical industry initiatives and leverage the HCL technology teams make us a single supplier for design and delivery of multi-vendor solutions. Transformation Technical Infrastructure
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HCL AXON Differentiators
Centered Business Finance and Technology Experience Strong Technology Background Strong Project Management Low Cost
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Oracle BA&O Overview
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Cohesive Business Analytics & Optimization (BA&O) Services
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HCL AXON’s BA&O Domain Capability
Transformational BA&O – “A Journey” – from benefits cases to roadmap definitions Driving organization wide alignment – single version of the truth Addressing sustenance Expertise in all aspects of Enterprise Performance Management & Analytics Accelerators for Industry specific solutions Planning & Budgeting for Insurance KPI Framework for Healthcare, Banking, CPG and Manufacturing Strategic Approach & Roadmap Governance BI Competency Centre Big Data Mobile Analytics Quick Returns Process Components of EPM-A Macro Challenges Performance Management Reporting & Analytics Enterprise Information Management Exponential growth in data Mobile devices becoming the tool of choice of managers Business units asking for quick returns and turn around for Business Intelligence
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HCL AXON’s BA&O ORACLE Practice
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HCL AXON’s BA&O ORACLE Offshore Model
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Implementation & Development
Select Clientele Consulting Implementation & Development Upgrade & Migration Support
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Business Proposition
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The BI/EPM Opportunity
Greater accuracy in financial planning and forecasting Enhanced operational performance and revenue opportunities Strengthened compliance and risk management programs Consistent, accurate view of information across the enterprise Stronger and more profitable customer and supplier relationships Reduced IT costs
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HCL Oracle Capability Footprint
Experience Capability HCL Oracle Capability Footprint Over 55 clients across HCM, Financials, SCM & CRM 7+ PeopleSoft 9.1 upgrades executed 650+ specialist PeopleSoft consultants worldwide Involved in Beta testing with Oracle More than six 9.1 upgrades PeopleSoft End-to-end implementation, support & development of home grown CRM applications for the for clients across verticals Experienced in Multi-location, Multi-functional, Multi-Technology engagements across the globe 500+Specialist Consultants Globally Reusable components to reduce time to market Siebel Multi Version expertise 4.5.X || 5.1 1st Oracle Partner to take up implementation of 5.1 version of the Product 50+ consulting team OFSA Center of Excellence: Interaction with Oracle Solution team, Solution Accelerators and Product Lab OFSAA Multi Product & Multi Version expertise Strong solution focus – IFRS /multi-GAAP reporting, Essbase integration with Oracle BI 180+ Growing Consultant Team Involved in beta testing of new versions of the product for Hyperion Hyperion Strong expertise around ERP [financial, supply chain, procurement &spend ,HR ] and CRM analytics Rated high by Analyst community(OVUM etc) OBIEE 11g leadership [Oracle Case study for success story] 170 + growing consultant team Oracle BI Oracle SOA focused through niche solutions & expertise in AIA/PIPs. Implementing SOA based integrations using AIA 3.0 and SOA 11g at multiple customers. Expertise in entire 11g stack across all products & in AIA 3.0 Current head count is 200+ with 10 Architects Global nature of engagements across different verticals Technology Strong expertise around GRC 25 + Consulting team specializing on GRC GRC
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EPM/BI Vertical Solutions – Technical Strategies Leveraging Oracle EPM/BI Stack
Strategy Maps Measures Balanced Scorecard BUSINESS STRATEGY ( Vision, Strategy, Targets ) Oracle Strategy and Scorecard Management Oracle Hyperion Financial Reporting, Web Analysis External Reporting Adapter FINANCIAL REPORTING ( Actuals, Operational ) Oracle Hyperion Planning, Essbase, Integrated Operational Planning Demantra Adapters PLANNING & BUDGETING ( Financial , Operations Budget ) REVENUE MODELING ( Sales & Operation plan Integration within Financial Planning) Oracle Hyperion Financial Management & IFRS Adapter, XBRL CONSOLIDATION & CLOSE ( IFRS, Management ) Oracle Hyperion Strategic Finance EXTENDED PERFORMANCE MANAGEMENT ( Financial, Profitability, Supply Chain & Procurement Performance) Oracle BI (OBIEE) Financial Analytics Procurement SCM, HR ,Project Oracle BI Custom models & Dash Boards
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HCL Proposition Enterprise Enablement Capabilities
Architectural Capability Implementation Capability Testing Services COE Enablement ECOE establishment Training Services (Classroom and Web mode) Reference Architecture Consulting Capabilities Data Transformation skills Certified Consultants Solution architecture Testing services around OFSA, Hyperion and OBIEE Solution frameworks/ Accelerators Client Specific Induction and Training Joint POC’s Leveraging HCL ECOE’s Joint Investments Partnership with Oracle IPMS framework Tools and Accelerators HCL Academy Knowledge Management
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What Makes Us Different?
Industry insight Proven experience Driven to deliver The Right People Business before technology Benefits led Goals aligned Doing the Right Things The A-team, always Collaborate to innovate Client-focused flexibility In the Right Way for the Client
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Real World Case Studies
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HCL & Brocade Successes
Brocade Story HCL’s Role HCL has worked with Brocade Communications for the past 5 years as the main IT support team(Oracle, Hyperion, etc) Most recently in the past 2 years we partnered with Brocade to plan and execute a transformational multi-year Hyperion EPM / BI roadmap Develop a multi-year EPM roadmap we included the phased roll-out of DRM, FDM with ERPI, HPCM, IOP/IMP including an upgrade from V9 to V11 for Hyperion Planning, HFM, Essbase with OBIEE 10 g to 11g. We also are implementing DRM across their Hyperion applications sourcing metadata from EBS and other Master data sources Results / Benefits Developed a long-term EPM & BI Roadmap with milestone objectives to be implemented Upgraded Hyperion platform from v9.3.1 to v11.2.1 Upgraded hardware platform with better performance for EPM suite Improved EPM application applications framework Fully utilization of latest Operating System, MS Office, Internet Explorer etc Implementation of DRM solution to create consistent use of Masterdata and improve Reduce existing IT run rate costs by at least 30%
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Brocade Environment Solution Area HCL Solutions Details
We successfully reviewed application configurations during the upgrade and increased performance tremendously on a critical forecasting Essbase application Improved Performance A • Upgrade to correct issues with IE8, Window 7 and other Hyperion V9 limitations Enable Smartview, OBIEE 11g and other V11 new features Enhanced Functionality B Established a EPM and BI foundation for long-term scalability Enable Finance with the ability to grow the Hyperion environments to meet business needs Solution Scalability C Established the usage of Lifecycle management (LCM) for application maintenance and migration Partnered with Brocade to understand their business processes and implement new business process to streamline reporting and forecasting Improved Governance & Maintenance D Partnered with Brocade to understand all reporting needs including Financial reporting, Operational reporting and Forecasting Started deploying reporting standards across multiple departments Standardize Reporting Platforms E Standard input templates Standardize metadata across applications Implement application governance and streamline application administration Adoption of Best Practices F
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Brocade HCL Solution Approach
Training & Go-Live Training & Go-Live Created specialized Brocade V11 training materials HCL delivery team conducted training for all products upgraded Enable LCM for Production migration and management Successfully went live On-time and Under Budget Develop EPM & BI Roadmap Increase Knowledge of V11 functionality with live demos Perform Upgrade from V9 to V11 Migration Technical Testing System Integration Testing User Acceptance Testing Training Migration to Production GO-live 6 weeks 10 weeks Analyze all application objects for upgrade 8 Weeks 3 weeks Testing: Tested all upgraded components Tested all new interfaces, calc scripts, business rules, etc Successfully conducted 2 weeks of user acceptance testing Testing Perform Upgrade: 4 Essbase applications, 3 Planning applications 2 HFM applications 00+ Business Rules & 60 HAL / Perl Script routines to ODI Migrated FDM and added additional functionalities Migrated HFM Extended Analytics process Upgrade Product Education: Conducted several live demo of the V11 products Explained what products are suitable for Brocade Offered Proof of Concepts to enable product awareness Upgrade Analysis: Cataloged all Hyperion application components Reviewed upgrade needs with new V11 functionality Prepared for optimization of applications were possible Prepare for Upgrade Planning & Strategy Roadmap: Conduction workshops with Finance, Accounting, & IT Constructed a “To-Be” State & Review it with all teams Finalize and delivered an achievable Long-term Roadmap
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Challenges / Opportunities
HCL – Lloyd’s Bank Client Overview A Large Banking group required a Datamart solution for its Divestment Program mandated by Statutory authorities. The Datamart solution was designed using the Hyperion suite of Products – FDQM, Essbase and HFM – to produce Financial Information from the existing Accounting systems (SAP) to satisfy the Disinvestment program of the Banking Group. Challenges / Opportunities To develop the Datamart solution end-to-end (Requirement-Design- Build-Test) within a time frame of 4 months as mandated by Statutory authorities Quality of the solution to be high as it is subject to a third-party Due Diligence Complexity in getting large volumes of data reconciled between Hyperion and the legacy accounting system. About 4000 plus entities for which data load, Allocation and Consolidation is done Implemented Solution To provide an end-to-end Datamart oriented solution using Hyperion suite of Products in order to support the Disinvestment program of the Bank: To build an Integrated approach to port the data from the source system into Hyperion using the ETL tool Hyperion FDQM To build an extensive allocation engine using Hyperion Essbase to allocate the expenses from Cost centers to various branches of the Bank using specific Cost Drivers. To build modules in HFM for supporting requirements like Financial Consolidation, KPI reporting, Branch selection for Disinvestment Programme and Smart View Reporting of Key Financials To perform reconciliation of the financials between the Hyperion system and the source legacy system (SAP) Designing new What-if scenarios in HFM to analyze Financials without the impact on the base scenarios Results Tool delivers the functionalities to perform all necessary Allocations, Aggregations, Calculations and Reconciliations in a seamless integrated process (without Human Intervention) which are custom-built to support the Divestment program of the Bank. Enable finance users to spend time more productively toward s financial analysis rather than the mundane task of data collection and collation. Client Reference? YES Date Services Delivered Vertical Financial Services Oracle EPM Products Hyperion Financial Management , Hyperion BI+Workspace , Hyperion SmartView , Hyperion Shared services , Hyperion Financial Data Quality Management and Hyperion Essbase 9.3.0
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Challenges / Opportunities
HCL - Royal Bank of Scotland Client Overview The Royal Bank of Scotland plc is one of the retail banking subsidiaries of the Royal Bank of Scotland Group plc, and together with NatWest and Ulster Bank, provides branch banking facilities throughout the British Isles. Royal Bank of Scotland has around 700 branches, mainly in Scotland though there are branches in many larger towns and cities throughout England and Wales. Challenges / Opportunities A major component of this programme is the implementation of a new Group Consolidation and Reporting solution, initially to deliver Statutory and Regulatory reporting to the RBS Group and its principal reporting sub-groups. The Group Consolidation & Reporting project forms the initial Transition State delivery of the FiRST programme. The scope of this project covers the delivery of a new Group Consolidation & Reporting platform to replace the existing Hyperion Enterprise and other excel based consolidation Implemented Solution Innovative approach for Historical Data Migration – Historical migrated to a separate HFM application and routed further to Essbase using Essbase Analytic Link (EAL) and Transparent Partition Cubes in Essbase HFM Consolidated Financials flows into Essbase using EAL and Reporting Solution from a Single source of Truth – Essbase Cube Handling of Staged and Flat Hierarchy Consolidation with complexities like: Automated Consolidated Journals involving Minority Interest Statutory & Regulatory Reporting accomplished by effective design of Custom dimensions Results Alignment of RBS and NV Statutory and Regulatory reporting processes. Introduced new reporting functionality using Financial Reporting Studio and Smart View. HCL’s Contribution End to End Testing of the Financial Consolidation solution in phases of System Test, Integration Test, Data Migration Test Part of Implementation stream of the project along with RBS Technology Services and other Vendors Defect Management, Co-ordination with Oracle team and RBS IT team in Hyperion Infrastructure Management Client Reference? YES Date Services Delivered Go Live in October 2011 Vertical Financial Services Oracle EPM Products Oracle Hyperion V11.1.2: Foundations, Essbase, Financial Management, Reporting and Analysis, Essbase Analytics Link, Analytic Provider Services, Financial Data Quality Management, Oracle Data Integrator, Financial Close Management
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Challenges / Opportunities
HCL- Vodafone Group Services Replacing Cognos with Oracle EPM Client Overview Vodafone is the world's largest mobile telecommunications company with more than 340 million subscribers (as at June 2010). It operates networks in 31 countries and has partner networks in a further 44 countries. Vodafone Group Services is the company’s corporate services unit, providing Finance, Marketing and Technology services for the whole organisation. Challenges / Opportunities Great use of Excel spread sheets, with no “single version of the truth” Existing financial planning application did not cope with peaks of utilisation New ERP (SAP-EVO) not compatible with existing application => investment in renewing existing application needed No integration between P&L, Capex and balance sheet planning; plans executed in multiple software's Manual process in loading metadata and planning assumptions Implemented Solution Implementation of a new financial planning application using Oracle Hyperion Planning platform, to support bottom-up planning process in VGS, VPC and VOCH. The new application included: Integrated P&L, Capex and balance sheet planning Detailed and long-range planning Complex driver-based modeling of overheads, based on FTE numbers Automatic interfaces between SAP-EVO and OHP for metadata and data Automatic interface between OHP (planning application) and the Group’s financial consolidation tool Results Single application and calculations across VGS, VOCH and VPC – “one version of the truth”. Decrease in manual checks through the complete integration between P&L, Capex and balance sheet planning. Decrease in duplication of work in keying in information existing in SAP-EVO or in the planning application. Decrease of manual work in loading salaries and other assumptions manually in the planning application. Decrease of manual work in exporting plans to Group Planning. More user friendly data input forms and reports. More robust platform, with better performance during high peaks of utilisation Client Reference? YES Date Services Delivered August 2010 Vertical Telecommunications Oracle EPM Products Oracle Hyperion V : Planning, Essbase, Web Analysis, Smartview and Informatica
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Delivery Solutions Case Studies
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Benefits-Led Approach
Accelerated Value Realize Business Benefits Enable Business Benefits Identify Business Benefits Set benefit targets Quantify business case Align goals Capture early wins Measure progress Keep transformation on track Verify benefits delivery Quantify business impact Achieve lasting improvements Clear path from strategic vision to successful transformation
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Strategic Value Assessment
Our offering HCL AXON offers a unique 10 to 14 days Strategic Value Assessment that brings all of the above to bear. The 10 to 14 days are broken down into two workstreams: Business Impact and IT Viability. Let HCL AXON help you define the road ahead by providing a Strategic Value Assessment of your data warehouse, business intelligence, enterprise performance management environments and projects. From new projects to post production realignment; we’ll help answer your questions and address any concerns.
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Corporate Performance Monitoring
Solution Road map Time Engagement Development Support Strategic Partner Automation Process Control Statutory Compliance Analysis & Decision Making Corporate Performance Monitoring Reduced Cycle Time Process Standardization Single View of Information Data Consistency Timely Reporting Legal Compliance Vital Strategic Management Info. Improved Business Performance
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