1. 2nd Annual Financial Wellness Conference by Money Management Counselors Ken M. Shaurette, CISSP, CISA, CISM, CRISC FIPCO a subsidiary of the Wisconsin Bankers Association Stop, Think, Connect - Beware the Digital Pickpocket

2. © FIPCO 2013 2 Video Value of Banking Banking Video….. CLICK HERE CLICK HERE

3. © FIPCO 2013 3

4. 4 The 5 Most Attacked Industries

5. © FIPCO 2013 5

6. 6 Most Common Attack Account for over 60 Percent of Attacks!!

7. © FIPCO 2013 7  Students at a middle school in Alaska managed to trick teachers into providing their credentials. – About 18 students were 12 and 13 years old, used to take over student computers. No Confidential data.  High school senior in Seattle plead guilty that he installed spyware on school computers in order to boost his grades. – Passwords gave him access to the tests and the ability to boost his grades.  April 2013 Oshkosh, WI Police warn about ATM skimming devices Real Incidents

8. © FIPCO 2013 8 Physical versus Cyber If We can see value when something is tangible – physical….. You’d never hand over your credit card number or bankcard and pin to a friend Why can’t We see value when something isn’t – physical? Shared email, Facebook, Twitter, and LinkedIn passwords; cell phone account password…

9. © FIPCO 2013 9 November 1, 2013 Imagine getting a phone message like this: (or email) This is the Civil Investigations Unit. We are contacting you in regards to a complaint being filed against you, pursuant to claim and affidavit number D00D-2932, where you have been named a respondent in a court action and must appear… Please forward this information to your attorney in that the order to show cause contains a restraining order. You or your attorney will have 24 to 48 hours to oppose this matter… Call 757-301-4745. http://www.consumer.ftc.gov/blog/haunted-phantom-debt

10. © FIPCO 2013 10 What to Do ? Know your rights! Ask the debt collector to provide official "validation notice" of the debt. Hang up if they won’t provide!! Fake? Ask for name, company, street address, and telephone number. Then, confirm that the collection agency is real. Do not provide or confirm any bank account, credit card or other personal information over the phone (or in an email) until you have verified the call. Don’t ever send it in an unsecure email!!

11. © FIPCO 2013 11 What to Do ? Know your rights! Banks and legitimate organization do not typically collect confidential information using email. You can always go direct to the organization like your bank to make sure it is legitimate. Be Cautious, Be Paranoid, Be Careful!! Beware & Be Aware

12. © FIPCO 2013 12 What to Do ? Know your rights! Check your credit report annualcreditreport.com or calling (877) 322-8228. annualcreditreport.com If the scammer has a great deal of personal information about you, be safe and place a fraud alert on your credit report. File a complaint with the Federal Trade Commission if the caller uses threats. The Fair Debt Collection Practices Act prohibits debt collections from being abusive, unfair or deceptive. File a complaint with the Federal Trade Commission

13. © FIPCO 2013 13 Preventing Scam Losses….. Do you sell items on Ebay, Craigslist, etc..? CLICK HERE Fox Contact 6: Spear Phishing

14. © FIPCO 2013 14 Spying with Your Web Camera The Remote Administration Tool (RAT) is the revolver of the Internet's Wild Wild West. Webcam spying goes mainstream as Miss Teen USA describes hack – August 2013

15. © FIPCO 2013 15 Preventing CyberSpying….. Look around you right now. Do you have a camera or your laptop nearby? How about your cell phone? If so, who’s watching you? CLICK HERE Fox Contact 6: Cyber Spying

16. © FIPCO 2013 16 Credit Card Theft….. Do you have a credit card? Look at your Credit Cards now. CLICK HERE Snoopes: Digital Pickpockets Roughly 50% in some states the Credit Cards are RFID equipped. Latest Cell Phones can steal the information.

17. © FIPCO 2013 17 Phishing Tips to avoid being hooked on a Phishing scam, Don't: – Reply to email or pop-up messages asking you for personal or banking information. – Email personal or banking information. – Click on emails or messages you don’t expect or need.

18. © FIPCO 2013 18 Answers – Caution & Paranoia Hopefully you weren’t looking for an answer to protect you from you. The industry doesn’t have a technology answer yet, but you can be either part of the solution or part of the challenge. Be Aware & Beware