1. Module Final Review - MIS  Highlight main topics and concepts  Need to review sample exam papers  Make sure how the reading materials are related to which topics and which past exam questions  Time management  Writing style for exam answers

2. Module Final Review - MIS  Systems thinking and IS in modern organization –System as a notion for studying human activities –System as a notion for studying IS –IT infrastructure –Impacts of IS

3. Why Information Systems? Functions of an information system

4. Why Information Systems? Information systems are more than computers

5. Contemporary Approaches to Information Systems Contemporary approaches to information systems

6. Toward the Digital Firm The interdependence between organizations and information systems

7. Final Review - MIS  Types of IS –ESS, DSS, MIS, KWS, OS, TPS  ERP  IS for various functional areas

8. Major Types of Systems in Organizations Types of information systems

9. Major Types of Systems in Organizations The four major types of information systems Figure 2-2

10. Major Types of Systems in Organizations Interrelationships among systems

11. Enterprise Applications Enterprise application architecture

12. Enterprise Applications A supply chain

13. Enterprise Applications Collaborative commerce

14. Enterprise Applications Customer Relationship Management (CRM)

15. Final Review - MIS  Impacts of IT on business processes –IT capabilities for BPR –Business processes for CRM, SCM, PRM, ERM  Benefits of Enterprise Systems

16. Supply Chain Management Systems Key supply chain management processes

17. Supply Chain Management Systems The future Internet-driven supply chain

18. Supply Chain Management Systems Push versus pull-based supply chain models

19. Final Review - MIS  Management decision making and decision support from IS –Decision making process: intelligence, design and choice –Contributions of DSS, GDSS and ESS

20. Group Decision-Support Systems (GDSS) Group system tools

21. Decision-Support Systems (DSS) Overview of a decision-support system (DSS)

22. Final Review - MIS  IS for collaboration and knowledge management –Knowledge management system –Collaborative system –Expert systems –Case-based reasoning

23. The knowledge management value chain The Knowledge Management Landscape

24. Major types of knowledge management systems Types of Knowledge Management Systems

25. Enterprise-wide knowledge management systems Enterprise-Wide Knowledge Management Systems Figure 11-4

26. Major types of knowledge management systems Types of Knowledge Management Systems Figure 11-3

27. Major types of knowledge management systems Types of Knowledge Management Systems Figure 11-3

28. Requirements of knowledge work systems Knowledge Work Systems

29. Major types of knowledge management systems Types of Knowledge Management Systems Figure 11-3

30. Final Review - MIS  Implementation of IS –IT investment and evaluation techniques –IT project management

31. Understanding the Business Value of Information Systems A system portfolio

32. The Importance of Change Management in Information System Success and Failure Information system problem areas

33. The Importance of Change Management in Information System Success and Failure Factors in information system success or failure

34. Understanding the Business Value of Information Systems A system portfolio Figure 14-3

35. The Importance of Change Management in Information System Success and Failure Information system problem areas Figure 14-4

36. The Importance of Change Management in Information System Success and Failure Factors in information system success or failure Figure 14-5

37. Final Review - MIS  IS security –Controls: General and application controls –System vulnerability and abuse –IS audit

38. System Vulnerability and Abuse Telecommunications networks vulnerabilities

39. System Vulnerability and Abuse Points in the processing cycle where errors can occur

40. Creating a Control Environment Internet security challenges

41. Final Review - MIS  IS professional issues –Ethical principles –Ethical analysis –Professional code of ethics –Intellectual property, trade secret, copyright, patents

42. Understanding Ethical and Social Issues Related to Systems The relationship between ethical, social, and political issues in an information society