1. Capability Assessment Process
Strategic Alignment
Key Competencies Profile
Benchstrength Assessment
Organizational Capability Review
Development Programs
Step
3 Benchstrength Assessment
- Talent Assessment
- Talent Review
4 Organizational Capability Review
- People & their Competencies
- Organization, Resources, Processes, Culture
- Core v. Commodity Issues
- Talent Deployment
5 Development Programs
- Individual
- Organization
- Assessment & Selection Tools
1 Strategic Alignment
- Business & Organization Context
- Mission, Goals, Strategy & Initiatives
2 Key Competencies Profile
- Services/Products & Work
- Capabilities
(Technologies, Processes, Competencies)
- Competencies
(Knowledge, Skills, Behavior)
(Personal, Functional, Business)
- Assessment Template

2. How we get to “Competencies”
Services
Work
Business & Organization Context
Mission
Goals & Strategies
Initiatives
Capabilities
Competencies

3. Definitions - Priorities, Core, & Commodity
Priorities – For immediate focus
Key to achieving goals, and
New or changing, or
Not working, or
In short supply.
Core - Will be resourced in-house
Supports a core “business capability”, or
Is a market differentiator, or
Reflects a unique aspect of the organization’s business or culture.
Commodity - Will be part of a contingent workforce
Not Core, and
External vendors could do it as well, or
Cheaper, or
Faster, or
For just the limited time period it’s needed.

4. Work – Core Commodity Discontinued
Value-Adding Work
Transforms input, Creates output
Essential Support Work
Obtains input, supplies resources, maintains processes, enables value-adding work
Boundary Management Work
Manages scope & boundaries, maintains key relationships
Non-Essential Work
Superseded by other more valuable/efficient approaches; need for the work has reduced

5. Capabilities Technologies, Teams, Processes, Competencies
Enable the organization to deliver a fundamental customer benefit
Foundations on which future products and services will be built
Illustration
Demand Management
Project Accounting
Contingent Workforce Management
People Management
Account Management
Domain expertise
Collaborative work practices

6. Competencies Knowledge, Skills and Behavior
Personal, Functional and Business
Illustration
Leadership Behaviors
Drives for results.
Overcomes obstacles.
Focuses on the customer.
Business Skills
Understands the customer’s value chain.
Shapes strategy to support the customer’s business plan.
Evaluates customer’s critical processes.
Technology Knowledge
Collaborative technologies.
Financial control systems.
SharePoint.