1. As we wait to get started… How will you work with your host before, during and after your session? Welcome Back!

2. wwwTurpinCommunication.com www.TheOrderlyConversation.com ©2015, The Orderly Conversation® Presenting & Training in a Virtual Environment Transferring your face-to-face skills to the online world January 26, 2015 Session 4 Greg Owen-Boger Dana Peters

3. Overall Course Session 1: Best Practices Webinar Session 2: Apply to Your Situation Session 3: Practice Time Session 4: Tie Up Loose Ends

4. Today’s Goal Take a deeper dive into best practices

5. Today’s Agenda Using Checklists Host/Presenter Relationships & Expectations Your Arrival & Lobby Time Visual Design Connecting Dots & Using Discussion Board Encouraging/Controlling Participation

6. As Before… Questions are welcome (wave hand) Phones unmuted Video on

7. Today’s Agenda Using Checklists Host/Presenter Relationships & Expectations Your Arrival & Lobby Time Visual Design Connecting Dots & Using Discussion Board Encouraging/Controlling Participation

8. Purpose: Keeps you organized Safety net Using a Checklist

9. Checklist Example

10. Checklist We recommend: Creating a template Using it for every Capstone Keep it simple – what you need to be successful.

11. Today’s Agenda Using Checklists Host/Faculty Member Relationships & Expectations Your Arrival & Lobby Time Visual Design Connecting Dots & Using Discussion Board Encouraging/Controlling Participation

12. Working with Your Host Faculty Member Facilitate the session as planned Focus on the learners Foster collaboration Meet learning objectives Lean on your host Host Open classroom Handle all technical issues or logistical problems Monitor chat Manage phone lines Monitor time Support faculty before, during, and after as directed

13. How will you work with your host before, during and after your session?

14. Before Things like… Slide design assistance Help with Zoom Planning (walk-through) Rehearsal partner

15. During Things like… Share slides or other documents Annotate on screen Monitor video feeds or chat Call things to your attention

16. After Things like… Participant follow up Feedback Document changes for next time

17. Today’s Agenda Using Checklists Host/Faculty Member Relationships & Expectations Your Arrival & Lobby Time Visual Design Connecting Dots & Using Discussion Board Encouraging/Controlling Participation

18. Before the Session Starts Your arrival Using lobby time Starting on time

19. Today’s Agenda Using Checklists Host/Faculty Member Relationships & Expectations Your Arrival & Lobby Time Visual Design Connecting Dots & Using Discussion Board Encouraging/Controlling Participation

20. d

21. 200 Lincoln Street #201 | Boston, MA 02111 | www.ffi.org | T 617.482.3045 | F 617.482.3049 ALIGNMENT

22. Author, Thought Leader, Head, Heart and Hands Engagement Collective Past President ATD, Central Florida Chapter Barry Altland Executive Vice President, HR, HSBC North America ATD Board of Directors Terri Pearce, SPHR Debbie Pastors, MS, MOB President, Education Development Growth Enterprises Past President, CCASTD Pamela Meyer, Ph.D. Director, Center to Advance Education for Adults, DePaul University School for New Learning Speaker, Consultant and Author Moderator Dale Ludwig, Ph.D. Founder & President, Turpin Communication, Author

23. Author, Thought Leader, Head, Heart and Hands Engagement Collective Past President ATD, Central Florida Chapter Barry Altland Executive Vice President, HR, HSBC North America ATD Board of Directors Terri Pearce, SPHR Debbie Pastors, MS, MOB President, Education Development Growth Enterprises Past President, CCASTD Pamela Meyer, Ph.D. Director, Center to Advance Education for Adults, DePaul University School for New Learning Speaker, Consultant and Author Moderator Dale Ludwig, Ph.D. Founder & President, Turpin Communication, Author

24. Centered Title Left-justified bullets Slide seems strange because the title is centered Don’t you think?

25. Centered Title Center-justified bullets Slide seems strange What’s the purpose behind making everything centered?

26. Left-justified Title This slide feels better Because everything is justified consistently Down the left side of the slide

27. 200 Lincoln Street #201 | Boston, MA 02111 | www.ffi.org | T 617.482.3045 | F 617.482.3049 DESIGN CONSISTENCY PowerPoint Template & Color Palette

28. 200 Lincoln Street #201 | Boston, MA 02111 | www.ffi.org | T 617.482.3045 | F 617.482.3049 FFI GLOBAL EDUCATION NETWORK COURSE NAME

29. 200 Lincoln Street #201 | Boston, MA 02111 | www.ffi.org | T 617.482.3045 | F 617.482.3049 FFI GEN Palette #75ACD2 RGB: 117, 172, 210 #FFA922 RGB: 255, 169, 34 #50AB90 RGB: 80, 171, 144 #96C5E5 RGB: 150, 197, 229 #5D5D5D RGB: 93, 93, 93 #BABABA RGB: 186, 186, 186

30. 200 Lincoln Street #201 | Boston, MA 02111 | www.ffi.org | T 617.482.3045 | F 617.482.3049 BREATHING ROOM

31. Stats Membership – Steady growth (>452) Financially healthy – Huge strides in recent years Goal: 2 years operating capital

32. Stats Membership – Steady growth (>452) Financially healthy – Huge strides in recent years Goal: 2 years operating capital

33. 200 Lincoln Street #201 | Boston, MA 02111 | www.ffi.org | T 617.482.3045 | F 617.482.3049 SIGNAL VS. NOISE

34. High Signal, No Noise

35. Low Signal, High Noise

36. 200 Lincoln Street #201 | Boston, MA 02111 | www.ffi.org | T 617.482.3045 | F 617.482.3049 REPURPOSING SLIDES FOR VIRTUAL DELIVERY

37. We Wear a Lot of Hats Assess Learning Needs Design & Develop Implement Evaluate

38. Our Profession Evaluate Implement Design and Develop Assess Learning Needs

39. Tomorrow’s Agenda Agenda 1 Agenda 2 Agenda 3 Agenda 4

40. 40 A Sneak Peak at Tomorrow…

41. 41 Agenda 1 Agenda 2 Agenda 3 Agenda 4

42. Employee Engagement Level at XYZ Company

43. 30% High 52% Meh 18% Low Employee Engagement

44. Break Time? http://www.online-stopwatch.com/download-stopwatch/

45. Today’s Agenda Using Checklists Host/Faculty Member Relationships & Expectations Your Arrival & Lobby Time Visual Design Connecting Dots & Using Discussion Board Encouraging/Controlling Participation

46. Agenda 1 Agenda 2 Agenda 3 https://courses.ffigen.org/d2l/le/7688/discussi ons/threads/2810/View

47. 200 Lincoln Street #201 | Boston, MA 02111 | www.ffi.org | T 617.482.3045 | F 617.482.3049 Expectations from FFI Monitor course participation by students on a regular basis and give individual and group feedback on students’ progress, difficulty with course material, or failure to keep up with the material Post personal introduction and welcome at the beginning of each quarter that includes encouragement for all participants to post their own introductions During the final month of the course, post questions/comments/answers in the discussion forum at least once a week; more frequently if there is activity by the students Be available to students during the course, both by email and through the discussion forum

48. 200 Lincoln Street #201 | Boston, MA 02111 | www.ffi.org | T 617.482.3045 | F 617.482.3049 QUESTION FOR YOU Leading up to the Capstone Webinar, how much discussion forum activity from Faculty seems “just right?”

49. 200 Lincoln Street #201 | Boston, MA 02111 | www.ffi.org | T 617.482.3045 | F 617.482.3049 The more you post, the more others will contribute Make sure notifications are set properly Encourage them to read books or articles

50. 200 Lincoln Street #201 | Boston, MA 02111 | www.ffi.org | T 617.482.3045 | F 617.482.3049 How Can You Bring the Discussion Board into the Capstone Webinar? Use as discussion starters Probe deeper into specific posts How have you done it in the past? What else?

51. Today’s Agenda Using Checklists Host/Faculty Member Relationships & Expectations Your Arrival & Lobby Time Visual Design Connecting Dots & Using Discussion Board Encouraging/Controlling Participation

52. Skills Facilitating Learning is an Active Process What techniques did you see your peers using?

53. Guiding Principle Successful Learning Events Succeed on Two Levels Meet Learning Objectives Create a learner-centric plan Deliver material so that it is clear Manage the Process Create the conditions for fruitful learning Make participating easy Create thinking opportunities Manage the give & take Reinforce what was previously learned

54. Working Virtually Virtual facilitation takes more of this So you can do more of this

55. The Orderly Conversation Process

56. How do you, as a faculty member, want to be perceived by students? I’m there for them Knowledgeable No question goes unanswered Their “go-to” person Motivating, motivator Grounded Informed The webinar is a better option than a presentational format Thought Leader Good looking, Smart, Rich Engaging Showing my passion Helping each other in a collaborative way Respectful

57. 200 Lincoln Street #201 | Boston, MA 02111 | www.ffi.org | T 617.482.3045 | F 617.482.3049 Ongoing Opportunities Get a critique of each capstone FFI? Turpin? Feedback on forum activity Statistics around activity Quality of the interactions How to navigate different learning styles during virtual sessions Get together as a team to receive feedback, share lessons learned, best practices, etc. Get together at annual conference

58. What We Owe You Links to all recordings & materials Link to timer Faculty expectations documentation (through Dan) Learning styles resources Evaluation

59. Thank You