1. ® 1 Partnership In Tomorrow March 30, 2010 United States Postal Service ® National Customer Support Center Memphis, TN

2. ® 2 Welcome / Introductions10:00-10:15 Purpose and Issues10:15-10:30 Cycle M Update10:30-11:00 Cycle N – Requirements/Clarifications11:00-12:00 Beyond Cycle N Discussion12:00-12:30 Lunch12:30-1:00 NCOA Link ® Update1:00-2:30 New Developments2:30-3:00 FASTforward ® Update3:00-3:30 Questions3:30-4:00 Agenda

3. ® 3 Address Management Organization

4. ® 4 Meeting Purpose and Issues  Review of CASS™/MASS™ Cycle M  Review CASS/MASS Cycle N Requirements  Discuss “What’s Next” for the CASS/MASS Environment  Discuss NCOA Link®  New Developments  FASTforward ® Update

5. ® 5 CASS™/MASS™ Cycle M Implementation  Static data that was provided by the USPS ® should have been used for all testing. Manufacturers were responsible for distributing the static data to their customers and notifying them to use it for CASS or MASS testing.  An extension to the ‘required by date’ was granted for certification to accommodate the mailing industry  Cycle M certification was deferred to expire on July 31, 2011 instead of July 31, 2010  Fee schedule for MASS certification was altered to coincide with the certification extension

6. ® 6 CASS™/MASS™ Cycle N Requirements  Suite Link™ Mandatory for end users  Unique ZIP ® Code Matching Policy Clarifications  General Delivery Clarifications  Retire MASS Certification using POSTNET™ Barcode  New Static test data will be provided by the USPS ® to all software manufacturers. This data must be used for all tests and must be provided to end users by their manufacturers. The first character of a machine identifier for a MASS test must be “X” to represent static data.

7. ® 7 CASS™/MASS™ Cycle N – Fee Schedule

8. ® 8 Suite Link™ - What Is It?  Contains suite numbers for business addresses in selective highrise buildings Targets highrise addresses with high-volume default mail  Improves business addressing information through assignment of suite number  Allows USPS ® to achieve increased volume of mail sorted in delivery point sequence  Data available through CASS™/MASS™ Developers  No cost for license to CASS/MASS Developers

9. ® 9  Suite Link candidate records are records where there is a known secondary deficiency.  All CASS™/MASS™ certifications require the use of Suite Link to append suite numbers where match available  Usage mandatory for all end users in production Suite Link™ - What Is It?

10. ® 10 Suite Link™  4.4% records matched the previous 2 Fiscal Years  FY 08: 103 million records finalized by Suite Link  FY 09: 160 million records finalized by Suite Link Statistics show the use of Suite Link increased volume of mail sorted in delivery point sequence.

11. ® 11  CASS™ Developers Will be included in all CASS certification tests Must be included in software released to end user  MASS™ Developers Will be included in all MASS certification tests End Users required to certify using Suite Link test data Required to spray new 11-Digit barcode for suite number Required to spray suite number on mailpiece  End Users (CASS/MASS) Mandatory for use in production environment Suite number required to be appended to address printed on mailpiece in order to use ZIP+4 ® code Suite Link™ - Impact

12. ® 12 How to determine if you have a Suite Link candidate record:  Match to a High-rise Default record  Match to a Street Default record (High-rise Default is not present and High-rise specific records exist) Note: Match to Firm records missing secondary should not be considered as candidate records for Suite Link. Suite Link™ - Impact

13. ® 13  If a mailer does not append the secondary number to their original address when one is available from Suite Link, they cannot use the ZIP+4 ® Code associated with the new address. The mailer may continue to use the input address with ONLY the 5- digit ZIP ® Code associated with the input address  Suite Link should be done prior to a NCOA Link® or FASTforward ® lookup Suite Link™ - Impact

14. ® 14 Suite Link™ - Examples Input: UT Animal Research 910 Madison Ave Memphis TN 38103 Output:UT ANIMAL RESEARCH 910 MADISON AVE STE 823 MEMPHIS TN 38103-3435 Suite Link Return Code: A Note: If end-user cannot append secondary number to the mailpiece when Suite Link provides one, they would return input with appropriate 5-digit ZIP ® Code without the ZIP +4 ® Code value. The input address matches to high-rise default record. DPV ® returns a “D” which indicates the secondary is missing. Software must query Suite Link. Rec Type FirmDPVPrim Range Street IndiciaUnitSecd Range CityZIP Code UniqueZIP+4 Range CRID HY910MADISONMEMPHIS38103N3403C029 HY910MADISONSTE823 – 826MEMPHIS38103N3435C029

15. ® 15 Suite Link™ - Examples Input: C6 Merolla 24 Salt Pond Rd Wakefield RI 02879 Output:C6 MEROLLA 24 SALT POND RD WAKEFIELD RI 02879-4314 Suite Link Return Code: 00 The input address matches to high-rise default record. DPV ® returns a “D” which indicates that secondary is missing. Software must query Suite Link. If no match is found, return the original ZIP + 4 match. Rec Type FirmDPVPrim Range Street IndiciaUnitSecd Range CityZIP Code UniqueZIP+4 Range CRID HY24SALT POND RDWAKEFIELD02879N4314C001 HY24SALT POND RDLOWRC6WAKEFIELD02879N4304C001 HY24SALT POND RDUPPRC6WAKEFIELD02879N4323C001

16. ® 16 Suite Link™ - Examples Input: UT Animal Research 910 Madison Ave # 9 Memphis TN 38103 Output:UT ANIMAL RESEARCH 910 MADISON AVE STE 823 # 9 MEMPHIS TN 38103-3435 Suite Link Return Code: A Note: If end-user cannot append secondary number to the mailpiece when Suite Link provides one then they would return input with appropriate 5-digit ZIP ® Code without the ZIP +4 ® Code value. The input address matches to high-rise default record. Software must query Suite Link without the invalid secondary number. If match found insert secondary number. Do not throw away the extraneous info that was on input. Rec Type FirmDPVPrim Range Street IndiciaUnitSecd Range CityZIP Code UniqueZIP+4 Range CRID HY910MADISONMEMPHIS38103N3403C029 HY910MADISONSTE823 – 826MEMPHIS38103N3435C029

17. ® 17 Input: D5-DALYS GOLD N CHAIN 2205 VETERANS BLVD DEL RIO TX 78840 Output: D5-DALYS GOLD N CHAIN 2205 VETERANS BLVD STE D5 DEL RIO TX 78840-3137 Suite Link return code: A The input address matches to a street default record. DPV ® returns a “D” which indicates that secondary is missing. Software must query Suite Link. Rec Type FirmDPVPrim Range Street IndiciaUnitSecd Range CityZIP Code UniqueZIP+4 Range CRID SY2201 - 2299VETERANS BLVD DEL RIO78840N3120C019 HY2205VETERANS BLVD STED1 – D9DEL RIO78840N3137C019 Suite Link™ - Examples

18. ® 18 Suite Link™ - MASS™ Example of mailpiece with text information placement

19. ® 19 Example of mailpiece with text information placement Suite Link™ - MASS™

20. ® 20 Clarification of Unique ZIP ® Code Logic Some anomalies have occurred in the mailing industry that have warranted clarification of the rules for Unique ZIP Code logic.

21. ® 21  Flowchart outlining Unique ZIP Code Logic  Unique ZIP Code Matrix  ‘0000’ or the return on an invalid ‘9999’ must not be retained  ZIP Code must match City and State to retain an input Unique ZIP Code or ZIP + 4 ® code Clarification of Unique ZIP ® Code Logic

22. ® 22 Unique ZIP ® Code Logic Flowchart

23. ® 23 Unique ZIP ® Code Logic Flowchart

24. ® 24 CONDITIONCRID/RECORD TYPEDPC Normal Matching (No Input ZIP or No Input +4 or Input ZIP+4 corresponds to matched record) Use CRID/Record Type associated with ZIP + 4 Record Assign Based on Normal DPC Derivation Rules Input or Assigned ZIP+4 Valid (doesn’t correspond to matched record) Use CRID/Record Type Associated with Input ZIP+4 Assign Based on the Primary Street Number Input or Assigned ZIP+4 InvalidDefault CRID to ‘C000’ and Record Type matches the style of input address Assign Based on the Primary Street Number Note: Set the Default flag when the assigned ZIP+4 ® Code matches to a high-rise default or an invalid add-on of ‘0001’ (default for Unique) Unique ZIP ® Code Matrix Carrier Route ID, Record Type And Delivery Point Assignment Rules Within Unique ZIP Codes Only

25. ® 25 Unique ZIP ® Code – Valid ZIP + 4 ® code Input: NEW ENGLAND BUSINESS 500 MAIN ST GROTON MA 01471-0500 Output: NEW ENGLAND BUSINESS 500 MAIN ST GROTON MA 01471-0500 REC TYPE FIRMDPVPRIM RANGE STREET INDICIA UNITSECD RANGE CITYZIP CODE UNIQUEZIP+4 RANGE CRID FNEW ENGLAND BUSINESS Y500MAIN STGROTON01471Y0002- 0999 C001 Retain the input address ZIP + 4 since it is valid and the city state agree with the input ZIP.

26. ® 26 Unique ZIP ® Code Logic – Valid ‘0001’ Input address contains a valid ‘0001’. Input:National Customer Support Center 6060 Primacy Pkwy Ste 101 Memphis TN 38188-0001 Output:NATIONAL CUSTOMER SUPPORT CENTER 6060 PRIMACY PKWY STE 101 MEMPHIS TN 38188-0001 REC TYPE FIRMDPVPRIM RANGE STREET INDICIA UNITSECD RANGE CITYZIP CODE UNIQUEZIP+4 RANGE CRID FMOVE VALIDATION Y6060PRIMACY PKWY STE3982MEMPHIS38188Y3982C000 FNATIONAL CUSTOMER SUPPORT CENTER Y6060PRIMACY PKWY STE101MEMPHIS38188Y0001C000 HY6060PRIMACY PKWY MEMPHIS38119N5745C008

27. ® 27 Unique ZIP ® Code – Invalid ZIP + 4 ® Unique ZIP with add-on ‘0001’ on input. Since the address does not exist in the Unique, software must look for an exact match that DPV ® confirms in the Non-Unique associated with the city/state. Input:MARY ANDREWS 2108 NW 3RD AVE MIAMI FL 33112-0001 Output:MARY ANDREWS 2108 NW 3RD AVE MIAMI FL 33127-4700 REC TYPE FIRMDPVPRIM RANGE STREET INDICIA UNITSECD RANGE CITYZIP CODE UNIQUEZIP+4 RANGE CRID SY2108NW 3RD AVE MIAMI33127N4700C012 SY11698NW 25TH ST MIAMI33112Y0001C000 FINTERNATIONAL SERVICE CENTER Y11698NW 25TH ST MIAMI33112Y9997C000

28. ® 28 Unique ZIP ® Code Logic – Valid ‘0001’ Unique ZIP with add-on ‘0001’ on input. Add-on ‘0001’ doesn’t exist as an exact match in Unique and there is no match to a Non-Unique. Software can retain the Unique Default of ‘0001’. Input: Farmers Bakery 322 Arbor Ln Evanston IL 60208-0001 Output: FARMERS BAKERY 322 ARBOR LN EVANSTON IL 60208-0001 REC TYPE FIRMDPVPRIM RANGE STREET INDICIA UNITSECD RANGE CITYZIP CODE UNIQUEZIP+4 RANGE CRID SY633CLARK STEVANSTON60208Y0001C000 Hn/a2ARBOR LNEVANSTON60201N1968C076 Sn/a2 – 98ARBOR LNEVANSTON60201N1967C076

29. ® 29 Unique ZIP ® Code Logic – ‘0000’ Add-on Input: ABC Company PO BOX 100503 ATLANTA GA 30384-0000 Output: ABC COMPANY PO BOX 100503 ATLANTA GA 30384-0503 Add-on “0000” is never valid. Drop the input add-on and perform the lookup based on Unique ZIP Code Logic. REC TYPE FIRMDPVPRIM RANGE STREET INDICIA UNITSECD RANGE CITYZIP CODE UNIQUEZIP+4 RANGE CRID PY100503PO BOXATLANTA30384Y0101- 0999 B001

30. ® 30 Unique ZIP ® Code – City/State/ZIP do not correspond Input: Kings Tire Service PO Box 2 Winchester Center CT 50391-0001 Output: KINGS TIRE SERVICE PO BOX 2 WINCHESTER CTR CT 06094-0002 No correlation between city/state and ZIP Code – match to the city REC TYPE FIRMDPVPRIM RANGE STREET INDICIA UNITSECD RANGE CITYZIP CODE UNIQUEZIP+4 RANGE CRID SY1200LOCUST STDES MOINES50391Y0001C000 HY1200LOCUST STDES MOINES50391Y9995C000 PY2PO BOXWINCHESTER CENTER 06094N0001- 0060 B001

31. ® 31 Unique ZIP ® Code – No exact match in the Unique Input: Sandy Brooks Books Inc 1149 1ST PL NW Washington DC 20233 Output: SANDY BROOKS BOOKS INC 1149 1ST PL NW WASHINGTON DC 20001-1324 Input contains a Unique ZIP Code. If an exact match cannot be made in the Unique ZIP Code, software must make exact match in a non-Unique if one exists that DPV ® confirms. REC TYPE FIRMDPVPRIM RANGE STREET INDICIA UNITSECD RANGE CITYZIP CODE UNIQUEZIP+4 RANGE CRID SY11491ST PL NWWASHINGTON20001N1324C014 SY4600SILVER HILL RD WASHINGTON20233Y0001C000

32. ® 32 Unique ZIP ® Code Logic – Unique Exact Match Input contains a Unique ZIP Code that does not correspond to the city state. Input:Shuffling Shoe Shop Inc 1 Bluff Ave Fayetteville NC 28310 Output:SHUFFLING SHOE SHOP INC 1 BLUFF AVE FAYETTEVILLE NC REC TYPE FIRMDPVPRIM RANGE STREET INDICIA UNITSECD RANGE CITYZIP CODE UNIQUEZIP+4 RANGE CRID HY3019SERVICE RDFORT BRAGG28310Y7102C352 Pn/a4400- 4498 BLUFF STFAYETTEVILLE28301N1915C065

33. ® 33 Unique ZIP ® Code – No ZIP Code on input Input: Memphis Hog Heaven Bar-B-Que 157 University of NC Chapel Hill NC Output: MEMPHIS HOG HEAVEN BAR-B-QUE 157 UNIVERSITY OF NC CHAPEL HILL NC 27599-6018 No input ZIP Code, software can make an exact match in a Unique. A firm name match is no longer required. REC TYPE FIRMDPVPRIM RANGE STREET INDICIAUNITSECD RANGE CITYZIP CODE UNIQUEZIP+4 RANGE CRID SY157UNIVERSITY OF NCCHAPEL HILL 27599Y6018C000

34. ® 34 General Delivery Clarification Effective March 14, 2010, the Mailing Standards of the United States Postal Service, DMM ® 508.6 has been revised to permit the postmaster of a Post Office™ with multiple facilities to designate more than one facility as an office that can provide general delivery service in accordance with customer and operational needs.

35. ® 35 Input address missing ZIP ® Code ZIP CodeAcceptable City Name Preferred CityStreet NameZIP + 4 73110MIDWEST CITYOKLAHOMA CITYGENERAL DELIVERY9999 73114OKLAHOMA CITY GENERAL DELIVERY9999 Input:John Doe General Delivery Midwest City OK Output:JOHN DOE GENERAL DELIVERY MIDWEST CITY OK 73110-9999 General Delivery Clarification

36. ® 36 Input address missing ZIP ® Code. This is a multiple response since there is more than one candidate record in the ZIP + 4 ® for the input City/State. ZIP CodeAcceptable City Name Preferred CityStreet NameZIP + 4 73110MIDWEST CITYOKLAHOMA CITYGENERAL DELIVERY9999 73110OKLAHOMA CITY GENERAL DELIVERY9999 73114OKLAHOMA CITY GENERAL DELIVERY9999 Input:John Doe General Delivery Oklahoma City OK Output:JOHN DOE GENERAL DELIVERY OKLAHOMA CITY OK (NO-MATCH) General Delivery Clarification

37. ® 37 CASS™/MASS™ Cycle N Intelligent Mail ® Barcode (or IMb ™ )

38. ® 38 Intelligent Mail ® Barcode (or IMb ™ )  Must utilize IMb for MASS™ certification Marks the end of MASS testing with POSTNET™ Barcode Mandatory for all MASS tests Required to qualify for automation discounts in May 2011

39. ® 39 IMb™ Testing Requirements  Set Barcode ID to “00”  Set Service Type to any valid 3-digit Service type identifier  Mailer ID can be 6 or 9 digits, but cannot be all zeroes. The same Mailer ID must be sprayed on all mailpieces.  Serial number can be 6 or 9 digits, but cannot be all zeroes. A single serial number can be sprayed on all mailpieces. If any two of the test deck mailpieces have the same serial number, then every mailpiece in the test deck must have the same serial number. Otherwise, a different serial number “must” be sprayed on each mailpiece. Failure to adhere to the requirements below, will result in failure of the MASS™ test.

40. ® 40 Significant Milestones Annual Meeting Official Rules Release Send Static Data Stage I Release Stage II Release MASS test decks available Developers/Manufacturers Certification Completed Begin Software Release Software Released to End-users Expiration of CASS™ Cycle M Implementation of CASS Cycle N Expiration of CASS Cycle N Mar 2010 Apr 2010 Jun 2010 Aug 2010 Nov 2010 Mar 2011 Apr 2011 May 2011 July 31, 2011 August 1, 2011 July 31, 2012

41. ® 41 What’s Next? Open Discussion Standardized Abbreviations –  Currently set at 30 Characters  Request from industry segments to reduce it further  What are the impacts? Test file(s) format standardization  Simplify interchange of data to common structure that does not vary across products being certified

42. ® 42 Please direct any feedback or questions you might have about today’s presentation to: CASSMAN.NCSC@USPS.GOV

43. ® 43 Partnership In Tomorrow Questions?

44. ® 44 NCOA Link®

45. ® 45 FY09 Licensee Processing Summary FY 2008FY 2009 Records Processed Records Matched Match Rate Records Processed Records Matched Match Rate NCOA Link Full Service Licensees442,917,051,85317,778,217,3584.01%429,159,835,64816,747,522,0773.90% NCOA Link Limited Service Licensees164,606,996,9284,285,411,1292.60%209,329,259,7175,166,050,4492.47% NCOA Link End-User Licensees27,597,927,969678,951,8872.46%31,180,557,202594,351,5011.91% Total: 635,121,976,75022,742,580,3743.6%669,669,652,56722,507,924,0273.4% NCOA Link Full Service Licensees Percent Change FY 2008 vs FY2009 -3.1%-5.8%-2.8% NCOA Link Limited Service Licensees 27.2%20.5%-5.2% NCOA Link End-User Licensees 13.0%-12.5%-22.5% Total: 5.4%-1.0%-6.1% NCOA Link® Year in Review

46. ® 46 RPW & UAA Volume Trends FY08 vs FY09 All Mail Classes 46 Address Quality Update

47. ® 47 UAA Trends Pre vs Post November 23, 2008 Address Quality Update

48. ® 48 Move Update Verifications Nov 16, 2009 – March 14, 2010 Address Quality Update Total Mailings Verified to Date82,769 Total Mailings Passed79,783 (96.4%) Total Mailings Failed 2,986 (3.6%) Average Overall Score96.9% Average Score of Passed Mailings99.0% Average Score of Failed Mailings40.3%

49. ® 49 Move Update Verifications Address Quality Update

50. ® 50 Move Update Verifications Address Quality Update

51. ® 51 Address Quality Update Move Update Verifications

52. ® 52 Performance and Reporting Requirements NCOA Link®

53. ® 53 NCOA Link® Reporting Requirements  All Monthly Performance Reports are due by the 7 th calendar day of the month and must be submitted to ncoastat@usps.govncoastat@usps.gov  Non-compliance with the monthly reporting requirement will lead to suspension and interruption of data fulfillment, in accordance with the Termination and Suspension of the NCOA Link License Agreement  Effective October 1, 2011, Suite Link reporting will be mandatory for all levels of production NCOA Link processing NCOA Link®

54. ® 54 NCOA Link® Processing Requirements  Definition of 100 unique names and addresses ●All NCOA Link License Agreements define a ‘Mailing List’ as a list, system, or other collection of at least 100 unique names and addresses ●A ‘Mailing List’ may contain more than one unique name at different addresses ●A ‘Mailing List’ may contain more than one unique address with different names ●The records in a ‘Mailing List’ are not duplicate transactions/records of the same name and/or address  Manipulating, duplicating a transaction or record with the same name and address information (or any variations thereof) to meet or exceed this requirement is not allowed NCOA Link®

55. ® 55 NCOA Link® Processing Requirements (cont’d) ●Licensees are responsible for providing customer support for their customers ●In accordance with the Standards of Performance section of the License Performance Requirements ●Licensee’s customers requiring technical information or questions about NCOA Link processing performed on a mailing list must contact the Licensee NCOA Link®

56. ® 56 Data Fulfillment Delivery  As of August 20, 2009, all product data fulfillment is sent via Priority Mail ® with Signature Confirmation™  LPR modified to allow Licensees five business days to load data upon receipt  Licensees may provide their Express Mail ® account number to have their data fulfillment shipped via Express Mail NCOA Link®

57. ® 57 Mail Processing Agent Policy Reminder  MPA requires pre-approval prior to use  Agent must submit to the Full Service Provider Licensee a minimum of 100 unique names and addresses on each mailing list for NCOALink processing for acceptance, handling and delivery by the USPS  The Full Service Provider must only return the updated list to the Agent  Agent will not return updated address records to the original owner nor will the updated list be used for any purpose other than for mailing the original mail pieces from the original mailing list owner NCOA Link®

58. ® 58 Mail Processing Agent Policy Reminder  Agent must destroy the original and updated mailing list within 30 days from the date the mail pieces are deposited into the mail stream  Agent acknowledges that the USPS has the right to audit and inspect the Agent’s processes and procedures pertaining to the NCOALink service without prior notice  Agent shall not disclose any updated address information to any third parties for any purpose whatsoever  Agent understands that failure to comply with these terms and conditions may result in the loss of eligibility to participate in the NCOALink Mail Processing Agent Program NCOA Link®

59. ® 59 Technical Issues NCOA Link®

60. ® 60 NCOA Link® Dual Name Matching Logic  We will clarify matching rules when dual name addresses are encountered: NCOA Link® John Doe Total Eye Care 6060 Primacy Parkway STE 203 Memphis TN 38118 OR Bill Clinton and Hillary Rodham 6060 Primacy Parkway STE 203 Memphis TN 38118 Total Eye Care John Doe 6060 Primacy Parkway STE 203 Memphis TN 38118 OR John Doe and Jane Doe 6060 Primacy Parkway STE 203 Memphis TN 38118

61. ® 61 Modification of Reporting  New reporting requirements for Customer Service Log ●Identification of In-House vs. Customer list processing ●Frequency of processing ●October 1, 2011 implementation date NCOA Link®

62. ® 62 New Developments

63. ® 63 COAlert™  Allows mailers to pre-screen their addresses for Move Update impact assessment prior to mailing using change-of-address data for months 1 - 18 ●Uses standard name matching logic mode ●Flags old-side addresses (no new address information is provided) ●Assess similarity of names received in ACS COA notices relative to MERLIN name matching ●Beta testing scheduled March – May 2010  Current beta testers – 2 ●Licensing structure and Pricing being determined New Developments

64. ® 64 Electronic Product Fulfillment  Download AIS Products, Licensed Products  Pilot testing in progress ●NCOA Link® beta testers  Full Service – 6  Limited Service – 1  End User – Under Development ●Download Time – approximately 15 minutes ●File Size – approximately 4.7 gigabytes ●Available by October 1, 2010 New Developments

65. ® 65 Other Developments  New Guide to Move Update ●To be posted to RIBBS Move Update page ●Undergoing final internal review  ZIP Code Changes ●Scheduled for June 2010 ●N. Florida District 32065 to 32073 (618 deliveries impacted) ●Seattle District 98205 to 98258 & 98201 (4377 deliveries impacted) ●Arizona District 85374 to 85378 (4388 deliveries impacted) ●Greater MI District 49684 to 49685 (7061 deliveries impacted) ●Greater MI District 49686 to 49696 (3629 deliveries impacted) ●New ZIP Code 93737 for Fresno CA  - 93727 to new ZIP 93737 (1156 deliveries impacted) New Developments

66. ® 66 FASTforward ®

67. ® 67 FASTforward ® Continuity Strategy Reminder  Effective June 30, 2010 ●USPS ® will no longer provide FASTforward hardware support for USPS-supplied FASTforward systems  Effective June 30, 2011 ●USPS will no longer accept or process new applications for FASTforward licenses. Current licensees will continue to receive FASTforward data updates and will be allowed to renew their licenses  June 30, 2012 ●Target date for the discontinuation of all FASTforward software and data fulfillment. Current licensees will not be able to renew their FASTforward licenses after this date FASTforward ®

68. ® 68 USPS ® Issued FASTforward ® Systems  Effective July 31, 2009, all FASTforward licensees began receiving 18-month COA data.  Implementation Date ●USPS-Supplied – April 1997 ●Licensee Provided Equipment– April 15, 2009 ●NCOA Link® Mail Processing Equipment– July 30, 2008  USPS System Return Policy When Upgrading to FASTforward LPE or NCOA Link® MPE ●Licensees must return the USPS issued FASTforward system to the USPS prior to successful completion of LPE or MPE certification FASTforward ®

69. ® 69 Deployment Update  387 Systems Currently Certified ●USPS-Supplied – 259 ●Licensee Provided Equipment– 102 ●NCOA Link® Mail Processing Equipment– 26  113 Systems Currently in Certification Process ●USPS-Supplied – 0 ●Licensee Provided Equipment– 85 ●NCOA Link® Mail Processing Equipment– 28  Current Licensee Provided Equipment Back-Up Systems ●Active– 8 ●Certifications in process– 38 FASTforward ®

70. ® 70 FASTforward ® Move Update Notification  Active FFMUN Accounts – 9,381  FFMUN Records Processed July 08 – February 2009 – 1,872,862 July 09 – February 2010 – 99,813,987 FASTforward ®

71. ® 71 Thank You Partners in Tomorrow