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Human Resources Selection
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Human Resources Selection
Management of Human Resources Chapter 8 Human Resources Selection The HR Selection Process – Review applications Interview Pre-employment testing Further interviewing (if needed) Reference checking Selection
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Human Resources Selection
Management of Human Resources Chapter 8 Human Resources Selection What are you trying to find out? FIRST: Is the applicant a candidate? Then: Substantive judgments – enough/right kind Info on previous experiences – content Stability – gonna hang around? Predictions of future success
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Human Resources Selection
Management of Human Resources Chapter 8 Human Resources Selection “Red Lights” – Applications should comply with EEO laws. Race Religion Age Sex National Origin
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Human Resources Selection
Management of Human Resources Chapter 8 Human Resources Selection “Yellow Lights” – Education Criminal records Emergency Information Memberships Handicap/Disabilities Marital Status Housing
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Human Resources Selection
Management of Human Resources Chapter 8 Human Resources Selection So…what do you look for in application materials? Relevant experience and accomplishments Stability and/or explanations for breaks Intellectual/communication skills Attention to detail References
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Human Resources Selection
Management of Human Resources Chapter 8 Human Resources Selection Interviewing – There are different types of interviews based on: Structure Content Administration Competence-based Interviews Behavior-based Interviews
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Human Resources Selection
Management of Human Resources Chapter 8 Human Resources Selection Interviewing – Competence-based A competency is something a person needs to know or know how to do to perform a task or job. Competencies for a job can be found on what document?
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Human Resources Selection
Management of Human Resources Chapter 8 Human Resources Selection Interviewing – Behavior-based Behavior-based interviews measure how candidates have utilized different behaviors identified as necessary for success in a job.
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Human Resources Selection
Management of Human Resources Chapter 8 Human Resources Selection EEO/Legal Implications of Interviewing – Title VII considerations ADA considerations Age discrimination considerations Notes & Record retention Employment contracts
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Human Resources Selection
Management of Human Resources Chapter 8 Human Resources Selection Designing the interview – Perform Job Analysis Evaluate Job Specs, KSAs, and Duties Develop your questions Standard lead-ins CB/BB questions Candidate-specific follow-ups 4. Develop content of desired responses 5. Appoint panel (if used) and get going!
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Human Resources Selection
Management of Human Resources Chapter 8 Human Resources Selection Pre-employment Testing – Uniform Guidelines on Employee Selection Adverse Impact: A substantially different rate of selection in employment decisions which works to the disadvantage of members of a protected class. Calculate the rates of selection Look for highest rate Calculate impact ratios Apply 4/5ths rule
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Human Resources Selection
Management of Human Resources Chapter 8 Human Resources Selection Pre-employment Testing – Uniform Guidelines on Employee Selection Validity – test’s ability to measure what it is supposed to measure: Criterion validity Content validity Construct validity
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Human Resources Selection
Management of Human Resources Chapter 8 Human Resources Selection Pre-employment Testing – Reliability refers to test consistency over time. Poor sampling Chance responses Conditions Subject changes
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Human Resources Selection
Management of Human Resources Chapter 8 Human Resources Selection Pre-employment Testing – Types of tests Aptitude & Interest tests Psychomotor tests Job Knowledge & Proficiency tests Personality tests Polygraph tests Graphology Drug & AIDS tests Genetic tests
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Human Resources Selection
Management of Human Resources Chapter 8 Human Resources Selection Pre-employment Testing – Types of tests Aptitude & Interest tests Psychomotor tests Job Knowledge & Proficiency tests Personality tests Polygraph tests Graphology Drug & AIDS tests Genetic tests
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Human Resources Selection
Management of Human Resources Chapter 8 Human Resources Selection Reference Checks and Background Investigation – Types: Employment Reference Checks Personal Reference Checks Police/Security Check Credit Check Worker’s Compensation Check Employee Information Services
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Human Resources Selection
Management of Human Resources Chapter 8 Human Resources Selection Reference Checks and Background Investigation – Making them useful: Include authorization on application Phone is better than written Ask references for references
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Human Resources Selection
Management of Human Resources Chapter 8 Human Resources Selection Reference Checks and Background Investigation – Immigration Law Compliance: Hire only citizens and legal aliens Inform applicants of your policy Require ALL new employees to complete an I-9 Examine and verify documents Retain form (and document copies) for 3 yrs. Present forms on request to INS & DOL
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Human Resources Selection
Management of Human Resources Chapter 8 Human Resources Selection Reference Checks and Background Investigation – Do: Verify factualness of ALL info on application Ask for personal AND professional references Inform the applicant of background checks Don’t: Perform “blanket” checks Hide information from the applicant Rely on only one source
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