1. © 2013 Norwegian Testing Board Slide 1 ISTQB overview ISTQB Certification Setting the Standard for Tester Professionalism From Basic Knowledge To Test Expert Thomas Müller & Hans Schaefer (Leaders in Swiss and Norwegian Software Testing Boards)

2. © 2013 Norwegian Testing Board Slide 2 ISTQB overview What is this about? Why certification, and what is it? What is ISTQB? Contents of the syllabus

3. © 2013 Norwegian Testing Board Slide 3 ISTQB overview Software Tester Certification Certifying, by independently developed examinations, that people know software testing and are able to use that knowledge ISTQB’s principles – Oriented towards practical application – Career in testing possible – Software testing should get a better reputation – Knowledge comes from experienced people in industry and university in many countries – Independent exams – Accredited courses against curriculum – Certification independent of trainer – Democratic organization, each country Board one vote

4. © 2013 Norwegian Testing Board Slide 4 ISTQB overview Norwegian Testing Board The people –Hans Schaefer, Software Test Consulting, Osterøy –Monika Stöcklein-Olsen, DNB, Bergen –Jürgen Richter, Helse Øst, Ahus, Fjellhamar –Ernst Rolf von Düring, Oslo –Frans Dijkman, Brønnøysundregistrene –Kjersti Forthun, DNB, Bergen –Berit Hatten, Accenture, Oslo –Dagny Gran Pedersen, Tryg, Bergen –Skule Johansen, Kantega AS, Trondheim –Monique Pruess, Kantega AS, Trondheim –Raluca Madalina Popescu, Visma Software AS, Oslo –Thomas Borchsenius, Thales Norge AS, Trondheim –Denise Wang, HP, Suzhou –Egil Gullbekkhei, Steria, Oslo Responsible for –Glossary and exams –Accrediting training –Participate in international work groups Open to qualified and active volunteers

5. © 2013 Norwegian Testing Board Slide 5 ISTQB overview Norwegian Testing Board - Organization

6. © 2013 Norwegian Testing Board Slide 6 ISTQB overview ISTQB > 45 national Boards Yaron Tsubery (Israel), President Work groups for glossary, syllabus, processes, exams, etc. Details: www.istqb.org

7. © 2013 Norwegian Testing Board Slide 7 ISTQB overview Certification Overview

8. © 2013 Norwegian Testing Board Slide 8 ISTQB overview Foundation Level Certification Start criterion: None Goal –To understand current test practice and principles for good testing –To apply usual test design techniques –Basis for testing career –To know and use a common terminology Syllabus / curriculum: –Basic facts, testing process, static and dynamic testing methods, test management, test tools –3 to 4 days seminar Status: –Syllabus since 2005, actual version from 2011. –Glossary since 2005, updates in 2012. –Both are updates of British / German documents existing since 1998.

9. © 2013 Norwegian Testing Board Slide 9 ISTQB overview Advanced Level Certification Medium level: 5 years experience Goal –Understanding of and ability to use common and some advanced techniques Syllabus / curriculum: –Test design techniques, test automatization, techniques for developers and independent testers –Test management skills –Three parts: Test management, test analyst, technical testing –Courses 3 to 5 days –Three independent exams. Status: Three independent syllabi since 2012. History: Two syllabi until March 2009: ISEB Practitioner (UK) and ASQF Advanced (Germany). One new common ISTQB syllabus since autumn 2007 (the only valid one from March 2009).

10. © 2013 Norwegian Testing Board Slide 10 ISTQB overview Expert Level Certification Guru-level: 8+ years experience Goal –Manage complex testing with ”state of the art” methods –Understand and use new methods and solutions –Understand newest concepts Curricula –Different areas under discussion –Test automation, test management, test process improvement, performance testing, security testing... Status: Syllabi existing in test process improvement and test management More syllabi being developed. Prototype training and exams.

11. © 2013 Norwegian Testing Board Slide 11 ISTQB overview Knowledge Levels LevelMeaning K1“repeat” K2”understand” K3“use” K4“analyze”

12. © 2013 Norwegian Testing Board Slide 12 ISTQB overview Foundation Level Structure 1.Software testing foundations (K2) 2.Testing through the life cycle (K2) 3.Static test (K2) 4.Test design methods (K3) 5.Test management (K3) 6.Test tools (K2)

13. © 2013 Norwegian Testing Board Slide 13 ISTQB overview 1.Foundations (K2) 1.1Why testing is necessary K2) 1.2What means testing? (K2) 1.3General test principles (K2) 1.4The general test process (K1) 1.5The psychology of testing (K2)

14. © 2013 Norwegian Testing Board Slide 14 ISTQB overview 2. Testing through the life cycle (K2) 2.1Development models (K2) 2.2Test levels (K2) 2.3Test types and their goals (K2) 2.4Test in operation and maintenance (K2)

15. © 2013 Norwegian Testing Board Slide 15 ISTQB overview 3.Static Testing (K2) 3.1Reviews (K2) 3.2The review process (K2) 3.3Static analysis (K2)

16. © 2013 Norwegian Testing Board Slide 16 ISTQB overview 4.Dynamic Testing / Test Design (K3) 4.1Test criteria and test design (K3) 4.2Categories of techniques (K2) 4.3Black box techniques (K3) 4.4White box techniques (K4) 4.5Experience based techniques (K2) 4.6How to select techniques (K2)

17. © 2013 Norwegian Testing Board Slide 17 ISTQB overview 5.Test Management (K3) 5.1Test organization (K2) 5.2Test planning and estimation (K3) 5.3Test control (K2) 5.4Configuration management (K2) 5.5Risk and test (K2) 5.6Problem handling (K3)

18. © 2013 Norwegian Testing Board Slide 18 ISTQB overview 6.Test Tools (K2) 6.1Types of tools (K2) 6.2Risks and benefits (K2) 6.3Selection and introduction of tools (K1)

19. © 2013 Norwegian Testing Board Slide 19 ISTQB overview Advanced Level - Structure Advanced Level – Test Manager –Content: Test process, Test management, Risk-based Test, Problem management, Test process improvement, Test teams –Module 5 days –Test manager Advanced Level – Functional Tester, new = Test Analyst –Content: Specification based test techniques, review techniques, selecting strategies –Module 4 days –Testers, developers Advanced Level – Technical Tester, new = Technical Test Analyst –Content: Structure- and code based test techniques, testing nonfunctional attributes, selecting techniques, test tools –Module 3 days –Developer, tester

20. © 2013 Norwegian Testing Board Slide 20 ISTQB overview The Value For the tester –Showing knowledge –Enable career planning For the organization –Know what testers know –Better testing, better feedback from testing For the profession as „tester“ –A profession with clear requirements –Common terminology –Defined expectations

21. © 2013 Norwegian Testing Board Slide 21 ISTQB overview Accredited Training Seminars and trainers may be accredited by National Boards. This is a quality control for the sake of seminar customers. Accreditation is mutually recognized between countries. More on www.istqb.no and www.istqb.org.www.istqb.nowww.istqb.org

22. © 2013 Norwegian Testing Board Slide 22 ISTQB overview More information Norwegian Testing Board –www.istqb.nowww.istqb.no ISTQB web site –www.istqb.orgwww.istqb.org Other boards –India: india.istqb.org –USA: www.astqb.orgwww.astqb.org –Germany: www.german-testing-board.infowww.german-testing-board.info –Sweden: www.sstb.se –Denmark: www.dstb.dk –Finland: www.fistb.fi