1. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 1 Interviewing for Employment and Following Up

2. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 2 Employment Messages Application letters Inquiry letters Application forms Follow-up notes

3. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 3 Tips for Application Letters Specify the kind of opportunity Know the company and the job Withhold salary information Keep it short Show some personality Check grammar, spelling, punctuation

4. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 4 Types of Application Letters Solicited Unsolicited –Getting attention –Building interest –Increasing desire –Motivating action

5. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 5 Exhibit interest Show persistence Update application Application Follow-Ups

6. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 6 Employment Interviews Organization’s objective –Match applicants with the organization Applicant’s objective –Match goals and abilities with the job

7. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 7 Typical Interview Sequence Screening stage Selection stage Final stage

8. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 8 Types of Interviews Structured Open-ended Group Stress Situational Behavioral Working

9. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 9 Interview Media E-mail Telephone Instant messaging Virtual online systems Videoconferencing

10. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 10 What Employers Look For Fit with the organization –Personality –Background –Style Qualifications for the job –Knowledge –Skills –Abilities

11. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 11 Preemployment Testing Integrity tests Personality tests Job-skills tests Substance tests Background checks

12. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 12 Preparing for the Interview Learn about the organization Think ahead about questions Build your confidence Polish your interview style Plan to look good Arrive prepared

13. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 13 Learn About the Organization The OrganizationThe Opportunity Full name Location Age Products Industry position Earnings and growth Overall structure Job title Job functions Job qualifications Career path Salary range Travel Relocation

14. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 14 Planning for Questions Skills Goals Achievements Interests Attitudes Relationships

15. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 15 Prepare Some Questions Are these my kind of people? Can I do this work? Will I enjoy the work? Do I want this job? Does the job pay what I’m worth? Who will be my supervisor? What kind of future can I expect?

16. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 16 Bolster Your Confidence Manage your apprehension Emphasize positive traits Focus on your strengths

17. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 17 Polish Your Interview Style Confidence Poise Good manners Good judgment –Mock interviews –Nonverbal skills –Voice training

18. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 18 Plan to Look Good Conservative clothing Appropriate accessories Good grooming

19. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 19 Be Ready When You Arrive Paperwork Travel time Waiting time

20. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 20 The Interview Process Screening interview –Differentiate yourself Initial selection interview –Cover your strong points Final interview –Emphasize your personality

21. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 21 Three Interview Stages The warm-up Questions-and-answers The close

22. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 22 The Warm-Up Stage First impressions Nonverbal cues Business etiquette

23. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 23 Questions and Answers Asking and responding Listening to the interviewer Handling personal questions Handling discrimination

24. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 24 Close of the Interview Concluding gracefully Discussing salary Reviewing notes

25. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 25 Following Up After the Interview Thank-you messages Inquiry messages

26. © Prentice Hall, 2008 Excellence in Business Communication, 8eChapter 16- 26 More Follow-up Messages Requesting a time extension Accepting a job offer Declining a job offer Resigning from a job