1. MONTHLY REPORT March 2012 Management Division

2. HR MONTHLY REPORT March 2012

3. Engaged Projects This Month Recruitment 1 2011 PIT finalization 2 Other activities3 HR information update 4

4. RECRUITMENT UPDATE Head office Premium Collection 03 Investigator01 IT02 Trainer01 BDO01 Total08 Dongnai branch BDO02 Total02 Danang branch Collector01 Total01 Cantho branch Collector01 Total01 Total: 12 new comers

5. 2011 PIT FINALIZATION Complete 2011 PIT Finalization Report Support to Individual make 2011 PIT finalization if receiving the authorization letter

6. 2011 PIT FINALIZATION TAX OFFICE Pay Added Tax Complete the refund or pay additional for PIT in salary of April 2012

7. OTHER ACTIVITIES 1.Training program  Orientation training  Management training  Ceremony for staff under 1 year  Loma registration for Exam. of May 2012

8. OTHER ACTIVITIES Mar. 08, 2012 1.Celebrating the International Women's day  Head office and HCM Branch Office: Organize a tea break party for all females employees & delivery gifts  Other Branch Office: CRD delivery gifts to all females employees

9. OTHER ACTIVITIES Mar. 08, 2012

10. OTHER ACTIVITIES Mar. 08, 2012

11. OTHER ACTIVITIES 3.New Holiday Schedule On Hung King’s Anniversary  Lunar day 10 Mar: On Saturday, March 31, 2012  Compensate on Monday, 02 April, 12

12. Lunar New Year gift Apply For All Vietnamese Employees HR INFORMATION UPDATE 1. Labor Union Fund 2012 (Start to apply from April 2012) Birth delivery gift Married gift Serious sickness visiting Funeral visiting International Women’ day gift

13. Apply For Labor Union Members: HR INFORMATION UPDATE Club activities: Every 2 months Gift for Birthday Gift for Solar New Year day Gift for International Labor day Gift for Viet Nam’s National day

14. 2. Employee benefit fund 2012 (start to apply from April 2012) Apply for Taiwanese, BM and collectors HR INFORMATION UPDATE Gift for Birthday Funeral visiting Club activities: Every 2 months Married gift Serious sickness visiting Birth delivery gift

15. 3. Adjust title and task of GA and AA in Branch Office HR INFORMATION UPDATE 1. Purpose:  More efficiently use the manpower of each branch  Expand GA and AA’s task and career path 2. Adjust title and task : 3. CRD also appoint one person back-up GA and AA task 4. CRD and CS Manager/leader responsible for training Current positionNew position Agency Admin.Agency Admin. cum Customer Service General AffairsGeneral Affairs cum Customer Service

16. NEXT MONTH PLAN Recruitment 1 Competition Campaign (April – June. 2012) 2 Soft skill training proposal 3 Other activities 4

17. MONTHLY REPORT MARCH 2012 GENERAL AFFAIRS DEPARTMENT 17

18. ENGAGED PROJECTS IN THIS MONTH A.OFFICE BUILDING INFORMATION 1.Grand Building (HANOI)  Finish handing-over the office to Landlord  Finish Office lease contract termination  Lease a warehouse for Ha Noi Branch (150m 2 ) and move the remaining assets to the warehouse. 18

19. A.OFFICE BUILDING INFORMATION (cont’d) 2.SCB Da Nang (DANANG)  Return office on 5F (380m 2 )  Expand lease area on 6F from 140m 2 up to 380m 2  Re-set up office for Da Nang Branch on 6F (estimated to finish by end of March) ENGAGED PROJECTS IN THIS MONTH 19

20. ENGAGED PROJECTS IN THIS MONTH A.OFFICE BUILDING INFORMATION (cont’d) 3.The World Center (HCMC)  Set up office for “New BDO Project” at 10F  Move small Meeting room from 10F to 9F  Arrange small plants in rest-rooms and flowers in pantries of 7F-10F for fresher environment  No dumpling garbage into the basin 4.Ha Phan Building (HCMC)  Re-arrange office for HCM1 on 5F, 6F  Re-arrange office for HCM Regional on 4F 20

21. ENGAGED PROJECTS IN THIS MONTH A.OFFICE BUILDING INFORMATION (cont’d) 5.Binh Thanh Office (HCMC)  Finish handing-over the house to Landlord  Finish House lease contract termination  Lease a warehouse in for HCM region (200m 2 ) and move the remaining assets to the warehouse. 21

22. ENGAGED PROJECTS IN THIS MONTH B.INTERNAL MEMO 1.Keep tidiness and cleanliness at pantries and rest-rooms  Request employees to arrange personal stuffs at pantries tidily and orderly.  While washing, employees should limit splashes of water.  After washing, the available towels should be used to wipe the table if it is wet or soaked.  Waste must be put into the dustbins properly.  If finding anyone throwing waste carelessly, please inform GA Dept. 22

23. ENGAGED PROJECTS IN THIS MONTH B.INTERNAL MEMO (cont’d) 2.Security control at The World Center Building  All employees should wear nametags for security control and bring the magnetic card to unlock the doors.  During lunch time or when working time is over, the last employee leaving the office, has to turn off air- conditioners, lights and lock the doors for property safety and power cost saving. 23

24. ENGAGED PROJECTS IN THIS MONTH B.INTERNAL MEMO (cont’d) 2.Security control at The World Center Building  Visitors, suppliers’ staffs or workers have to register at Security before entering TWC Building and wear “VISITOR” tags during their stay in the building.  Access to 10F by lift is limited. People have to use stairs from 9F if they want to get to 10F.  For necessary cases to access 10F by lift, please contact GA Dept. (Receptionists) to borrow the magnetic card to unlock “10F” button temporarily. 24

25. PROJECTS IN NEXT MONTH 1.Finish re-setting up Da Nang office on 6F. 2.Deal with LADECO Landlord to reduce rental. 3.Revise Meeting room on 7F Bui Thi Xuan Building to office for “New BDO Project” (Ha Noi) 4.Consider Lease contract termination of Hanh Phuc office (Can Tho) 5.Start re-arrangement of Can Tho Branch at Hung Loi office. 6.Test working environment at TWC office as per Government’s regulation on Occupational Safety and Health. 25

26. CNT2T3T4T5T6T7 1 9/2T 2 10 3 11 4 12 5 13 6 14 7 15 8 16 9 17 10 18 11 19 12 20 13 21 14 22 15 23 16 24 17 25 18 26 19 27 20 28 21 29 22 1/3Đ 23 2 24 3 25 4 26 5 27 6 28 7 29 8 30 9 31 * 10 March 2012

27. CONTENTS Plan for next monthLegal NewsLegal Counsel Terms and Conditions

28. Terms & Conditions I01 - I02 WHOLE LIFE UNIVERSAL LIFE Approved by MOF I03 - I04 TERM UNIVERSAL LIFE Approved by MOF R06 WAIVER PREMIUM RIDER Approved by MOF

29. Terms & Conditions C13 TERM LIFE Waiting feed back from MOF C14 CATHAY ADVANCE LADY ENDOWMENT Waiting feed back from MOF C15 CATHAY CRITICAL ILLNESS 211 Waiting feed back from MOF C16 CATHAY ACCIDENTAL ENDOWMENT Waiting feed back from MOF

30. Terms & Conditions R07 CATHAY ENHANCED ACCIDENTAL RIDER Drafting T&C in charge by Legal C17 CATHAY WHOLE LIFE WITH HOSPITALIZATION BENEFITS Drafting T&C in charge by Legal

31. Legal Counsel The transactions with Interested Party need to be approved by the Member Council  If there is any transaction with interested parties, all Depts. please send such information to Legal Dept. to prepare MC meeting if necessary.  How to define “interested parties” Interested parties are companies related to our company such as Cathay non-life (VN), IVB, CUB and other companies of Cathay Financial Holdings.  All such transactions need to be inform to Accounting Dept. for recording.

32. New rules on companies buying insurance Decree 122/2011/ND-CP in 2011 amending some articles of Decree 124/2008/ND-CP and guiding and implementing the Enterprise income law: Thus, Employee Benefits including: (1) Salaries; (2) Wages; (3) Other expenditure items paid to employees; (4) The bonus payments; (5) Expenses for purchasing life insurance for employees. are deductible expenses in taxable income as long as company prepare necessary documents. All the above benefits will be borne PIT by employees

33. Plan for April 2012 No. Task 1Following up T&C for new products: C13 + C14 + C15 + C16. 2Drafting T&C for new products: C17 + R07. 3Preparing for amending the company charter. 4Supporting for terminating office lease contract. 5 Call MC meeting to authorize the Board of management to handle interested party transactions.