2. Union Pacific Railroad Learning Organization Interview Conducted by, Shaum Turner MSM620

3. About UPRR Union Pacific is headquartered in Omaha, NE Employs more than 45,000 people UPRR provides safe, fuel-efficient, freight transportation for a diversified group of business products UPRR rails operate in 23 states and delivers door-to-door freight solutions and logistics expertise

4. Interviewee Background Loraine Newsome Current role with UPRR is Senior Human Resource Manager Tenure: 15 Years

5. Purpose of the Interview UPRR’s learning culture Past, present and future learning practices Goals and objectives for continuous learning

6. The Interview

7. What does a Learning Organization mean to UPRR? Foundation for learning Continuous learning Open Communication

8. What is the vision for learning at UPRR? Employees are accountable for learning Employees are communicating what they are learning to fellow coworkers Knowledge transferred

9. What are some of UPPR’s learning strategies? Identify personnel needs Identify learning gaps Promote continuous workforce training and development Ensure programs are aligned with policies and practices Increase training effectiveness

10. UPRR’s past learning practices OJT Government regulations Best practice system

11. UPRR’s current learning practices Career Development Operating Rules and Skills Training Plateau and Training Records Operating Management Training Program

12. Leadership Learning at UPRR Seven Habits Of Highly Effective People (AFSH) Program Number Two Network Thinking (ONWT)

13. Access to learning resources State of the art Training Center Extensive Online Training Program Off site locations

14. Total Quality Management Program

15. Interviewer reflections Learning is constant Communication is vital Leadership plays a critical role in a learning organization Learning Organization creates opportunity