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Paying for Quality Health Care: States’ Roles March 24, 2011 New Hampshire General Court Concord NH Ellen Andrews, PhD Health Policy Consultant www.csgeast.org
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Health care spending Sources: National Health Accounts, CMS, accessed 3/20/11, Fiscal Survey of States, NASBO, Fall 2010
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And it’s going to get worse Sources: National Health Accounts, CMS
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State spending Sources: National Health Accounts, CMS
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State spending Sources: National Health Accounts, CMS
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Quality Only 39% of American adults are confident that they can get safe, effective care when needed Americans get only 55% of recommended care on average Half of Americans report poor coordination of care; especially among those who see more than one doctor One in three Americans reports getting unnecessary care or duplicate tests.
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Quality in the region Sources: S. Jencks, et al, Rehospitalizations among Patients in the Medicare Fee-for-Service Program, New England J Med, 4/2/09, Preventable hospitalizations US $30 billion/yr – AHRQ, National CVE meeting, 7/09
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Quality in the region Sources: 2007 National Survey of Children's Health, http://www.nschdata.org/Content/Default.aspx
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Quality in the region Sources: 2007 National Survey of Children's Health, http://www.nschdata.org/Content/Default.aspx
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Quality in the region Sources: 2007 National Survey of Children's Health, http://www.nschdata.org/Content/Default.aspx
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If it’s not broken, don’t fix it Well, it’s broken Sources: National Health Accounts, CMS
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Current incentives Pay the same for unequal quality services Consumers have no information and no incentive to choose higher quality/higher efficiency service providers Encourages overuse, misuse of services Higher spending not correlated with higher quality Higher spending not correlated with better patient satisfaction
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Fee-for-service misaligned incentives Fee for service encourages: More services Less coordination Incentives for duplication Few incentives for prevention Stifles innovation Only pays for selected services - not email, group visits, phone calls No link to quality Incentives to increase high profit services/patients and avoid low profit
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Value-based purchasing Rewards better outcomes Payments based on quality and efficiency of care Data driven Remove incentives for more services Flexibility for providers to customize care Reward patient satisfaction Remove fragmentation and conflicting incentives Align provider, payer and consumer incentives to reward quality, effectiveness and efficiency
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Consumers support value-based purchasing 95% of Americans feel it is important to have information about the quality of care provided by different doctors and hospitals 88% feel it is important that they have information about the costs of care to them before they actually get care
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Federal VBP Strong feature in national reform Innovation Center, waivers ACOs Comparative effectiveness research Medicare and Medicaid bundled payment pilots Medicare 23 programs – P4P, pay for reporting, never events, medical home, gain sharing, removing regulatory barriers, e-prescribing, data aggregation Premiere Demonstration – hospital P4P Physician Group Demonstration Implementing differential payments based on readmission rates
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Why should states implement VBP? State employee groups usually one of largest groups in state – 42 states self-insure Medicaid programs – covers one in five Americans States regulate insurers, license providers, CON Trusted source for consumer education, data collection, research Public health collaborations Innovators – medical home, HIT, coverage programs Provider training – promote primary care, emphasis on accountability, transparency Convener – can get people to the table, anti-trust protections
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Options: Transparency Data reporting Report cards – hospitals, health plans, providers Coalitions with other payers, providers for joint reporting All payer data aggregation State employee, Medicaid reporting Improve consumer access to information
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Options: P4P Widespread, but mixed results Medicaid P4P in 28 states and growing Federal Medicaid limits on incentive payments in risk- based systems Target health plans and/or providers Coordinate and join with other payers to make payments salient to providers Outcomes vs. process and teaching to the test/cookbooks Provider resistance, low Medicaid participation rates
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Options: Payment system overhaul Never events Market share – tier and steer Shared savings Episodes of care, bundled payments Global capitation Resistance Barriers
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Supportive options Medical home Accountable care organizations EMRs, health information exchange Workforce development, esp primary care Evidence based medicine
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Maine value-based purchasing State employee plan leadership in larger multi-payer collaborative – Maine Health Management Coalition 2005 adopted strategy to encourage consumers to make informed choices, incentives to access higher quality care, reward high quality providers Hospital and physician tiering by quality, expanded program over the years Messaging to members, web-based, became a trusted source of information Engaged providers in development of standards, QI plans First year diabetes disease management participants averaged $1300 less in health care costs Transitioning from FFS to bundled payments
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Lessons from others Collaborate first Go slowly Start small and with strongest partners Coordinate across payers -- standardize Fair and open process Everyone on same page, all have same understanding Be clear on goals, single-minded dedication Strong consumer education piece necessary Plan for transitions Don’t underestimate the power of disclosure and transparency, often stronger motivator than $$$ Be brave The time is right for transforming delivery and payment systems – the status quo is not sustainable
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For more information – www.csgeast.org eandrews@csg.org
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