1. First, back to the basics – then on to Zero
Bill Arnold
GM Upstream HSE

2. Safety learned through personal experiences with safety leaders
Background
38 offshore platforms
11 subsea developments
Three manned complexes
Onshore gas terminal
1600 kms of pipelines
9 compression trains
23 turbo prime movers
600 people
71 offshore platforms
Two manned complexes
Onshore supply base
Self-sustained business facility
Offshore oil storage
Multi-cultural workforce
Seven languages
1200 people
Safety learned through personal experiences with safety leaders

3. Safety is more than just a priority – it is a core value
Back to the Basics
Safety is not rocket science
Make safety personal
Start by getting the basics right
Management commitment
Strong safety leadership
Effective communication
Engaged workforce
Enabling systems
Hold people accountable
Maintain process safety focus
Reward and celebrate success
Safety is more than just a priority – it is a core value

4. Safety is a Journey Safety culture step-change stages
“Perfection is not attainable,
but if we chase perfection,
we can catch excellence.”
Quote by: Vince Lombardi
In safety, perfection (zero) is attainable
As we strive for perfection, we’ll at least achieve excellence
The goal is zero 1 2 3
Safety culture step-change stages
Openly commit to the journey
Continuous improvement
Zero incident culture
Safety is a value
Target zero
Early on – think of it as a marathon, not a sprint

5. Get the Priorities Right
Clearly articulate your expectations
Safety comes before profits
Leadership must demonstrate their commitment
Take your message to the shop floor
Empower the workforce to intervene in unsafe situations
Condition of employment
Without repercussions
A safe operation will achieve excellence

6. You will revel in the workforce’s energy for safety
Top Down – Bottom UP
Safety must start at the top
Unwavering management commitment
Enroll and engage your workforce
Acknowledge and reward good safety behaviors
Don’t push programs down – instead, allow a “Bottom Up” approach
The workforce will take ownership
They will exceed your expectations
You will revel in the workforce’s energy for safety

7. Push Down the “A” in Safety
People must be held accountable for safety
Clearly communicate who is accountable - provide support, but hold them accountable
Governance through auditable management system standards
The Safety Triangle
Listen to your “internal risk register”
If you see it, you own it!
Everyone is accountable for their own actions

8. Communication
Communication is the vehicle that navigates the workforce throughout your journey
Workforce is listening to every word
Make safety first on your agenda
Interject safety into all areas of your business reviews
Build a communication strategy and vary the forms of communication
Town halls
Videos
Letters s
Newsletters
Effective two-way communication is paramount to a healthy safety culture

9. A step-change in performance is hiding in the data
Safety In Numbers
You must delve into the numbers
Trend historical statistical data to help predict exposure
Focus safety training and awareness to correct trends
Winter : slips on ice
Summer : heat exhaustion
Fall : driving accidents
To sustain improvement, shift focus to leading indicator metrics
A step-change in performance is hiding in the data

10. Short Visible Milestones
Targets are just within reach
The leadership team sets the milestones
Focus on high exposure areas
Milestones should be visible to the entire workforce
Motivates the workforce
Celebrate each success – then re-focus on the next one
Keep people talking about the next milestone

11. Play on the emotional repercussions of not working safely
Get Visual
Visual reminders are key to eliminating incidents from routine tasks
Place the posters in areas where routine tasks take place
Stimulate minds before performing the task
Keep the posters fresh
Allow the workforce to create their own posters
Play on the emotional repercussions of not working safely

12. Badgeless Workforce Contractor safety is always a key focus area
“A successful team is a group of many hands, but of one mind.”
Quote by: Bill Bethel
Contractor safety is always a key focus area
Contractors are at highest risk
Unfamiliar work environment
Potential for the “can do – must do” attitude
Safety is equal to contractors and employees alike
Contractors must feel just as empowered to stop unsafe acts
They must feel they are part of the team – “One Team”
Green hat policy
“Alone we can do so little; together we can do so much.”
Quote by: Helen Keller
Injuries don’t just change statistics; they change lives

13. Have Fun but Expect the Unexpected
Make safety fun – challenge the workforce
Keep safety fresh – think outside the box for new ideas
Must keep up your guard
Build solid systems and governances to protect against incidents
We are creatures of habit – find a way to sustain the focus and it will become second nature
Keep an eye on those routine tasks – complacency is lurking

14. Containment is the nature of our business
Process Safety
Leadership must not lose sight of process safety
Eliminating personal injuries is of utmost importance, however, preventing process safety incidents is imperative
Process safety is the elimination of losses of containment that have the potential to become a catastrophic incident
Process safety is managed through sound standards, systems, processes and controls
Containment is the nature of our business

15. You need to keep your most important asset motivated
Celebrate Success
Take time to celebrate your success
Be prompt and appropriate
Safety is hard work, you need to provide encouragement along the way
Gives the workforce a chance to reflect on their accomplishments
Celebrations take on all forms:
A simple “well done” to large celebrations
Include everyone in the celebration – safety is all-inclusive
Safety is all about people – reward your best assets
You need to keep your most important asset motivated

16. There are no secrets in safety – so steal shamelessly
In Closing
There are no secrets when it comes to safety
We as an industry need to openly share safety best practices
Shame on us if we are withholding a good idea that could have prevented a fatality
Nothing new – just the basics
Create and fuel the passion for safety
Provide unwavering support
Demonstrate your commitment
Communicate effectively
Get the workforce engaged
Hold people accountable
Ensure effective enabling systems
Retain focus on Process Safety exposure
Start planning the big celebration
There are no secrets in safety – so steal shamelessly