3. Unfortunately, most of us go through the day like this.

6. Prefrontal cortex (the boss) Left Brain (logic) Right Brain (emotion)

7. What if you’re only bringing 50% of your mind to your biggest work and life challenges?

9. Experience Select Data Add Meaning Draw Conclusions Take Action Ladder of Inference

11. Experience Select Data Add Meaning Draw Conclusions Take Action Ladder of Inference Interrupting the story.

14. Mindfulness is the awareness that arises from bringing clarity and concentration to your moment-by- moment experience.

18. Who are you in the space? StimulusResponse Conscious Pausing

19. The Four Questions For Coming Down the Ladder 1. What am I noticing right now? 2. Can I make space for it? 3. Can I touch this with kindness? 4. What is the next right action?

20. Pausing brings you back to the present where you choose your response. Stimulus Response HOME ZONE

22. BEING DOING

26. “Just being in his presence is transformative-- he has an embodied presence of true kindness, attentive, a sense of humor, aware of himself and others, dignity, calm, focused, joyful, authentic, free-spirited, comfortable in his own skin, doesn't take himself too seriously, humble, deeply patient, and also filled with a quiet confidence and a deep understanding and patience for what it means to be a human being and the nature of the human mind. He speaks slowly and carefully and never seems as if he has somewhere else he needs to be.”

27. Viktor Frankl

28. “Just being in his presence is transformative-- he has an embodied presence of true kindness, attentive, a sense of humor, aware of himself and others, dignity, calm, focused, joyful, authentic, free-spirited, comfortable in his own skin, doesn't take himself too seriously, humble, deeply patient, and also filled with a quiet confidence and a deep understanding and patience for what it means to be a human being and the nature of the human mind. He speaks slowly and carefully and never seems as if he has somewhere else he needs to be.”

31. Who How What

32. Every interaction is a touchpoint.

33. The sum total of your touchpoints = YOUR CULTURE

35. Facebook.com/EmilyBennington @EmilyBennington emily@emilybennington.com EmilyBennington.co m