2. THREE PILLARS OF RESPONSIBILITY By Jackie Agnew, Counsellor, Life Coach, Motivational Speaker

3. The Environment You Beware the Bullets OTHER PEOPLES BEHAVIOUR NEGATIVE WORK ENVIRONMENT Negative World View Changing Environments Past experiences Determinism Theory

4. The Environment You Beware the Bullets OTHER PEOPLES BEHAVIOUR NEGATIVE WORK ENVIRONMENT Negative World View Changing Environments Past experiences Determinism Theory Ouch!

5. What affects us at work? Negative Work Environment No one appreciates your contributions Too Much Work-Not Enough Help Unrealistic Deadlines Longer Hours...Additional Work Poor Management/Direction Budget Constraints Job Insecurity Outside Influences Family Divorce/Custody Issues Illness Finances Daycare Issues Other People’s Behaviour Gossips Complainers Whiners Brown nosers Backstabbers Walking Wounded Clams Exploders Controllers Negatives Bulldozers Patronisers Changing Environment “The only person who likes change is a wet baby” CHANGE... Challenges our paradigms Alters the way we think Makes life more difficult for awhile Causes Stress Is an ongoing fact of life

6. Determinism Theory  GENETIC: My Grandparents did it to me. (Inherited Traits)  PSYCHIC: My parents did it to me. (Upbringing)  ENVIRONMENTAL: My Spouse, My Boss, The Company, The Economy etc... Is doing this to me. (Surroundings)

7. Life’s Little Question “Are some people just born positive thinkers...Or is it their CHOICE?”

8. Choose the Right Luggage Dodge Bullets Be Bulletproof

9. The Problem with Dodging Bullets? You’re going to get hit!

10. Wear Bulletproof Armour

11. Bulletproof Armour comes from Self Change

12. Put on your armour by changing 3 things! Attitude ThinkingBehaviour

13. How to Change Your Attitude Changes happen personally from the INSIDE OUT!

14. Attitude

15. Take Control From the inside out!

16. How to Change Your Thinking Thinking THINKING Changes come from observing logically in every situation

17. Observe Your Thinking What can I do to defuse this? I refuse to let this hook me This is all very interesting Tomorrow it will look very different I’d like to beat the… It sucks to be him Thinking

18. Manage Your Self-Talk If you think you Can or think you Can’t… YOU’RE RIGHT! Henry Ford This is going to be a wonderful day! This is going to be a crappy day! Thinking Ce

19. How To Change Your Behaviour BEHAVIOUR Changes take true assessment, determination & discipline

20. Choose Your Behaviour Reactive Stimulas Response Responsible Stimulas My Choice My RESPONSE Behaviour

21. Steps Toward Changing Behaviour Behaviour Unconscious incompetence Conscience incompetence Conscience Competence Unconscious Competence

22. Influence Your Environment Add Posi + ive Behaviour Replace the BAD HABITS!  Spread a SMILE around  Sprinkle some “positive” on the negatives  Focus on the good each day  Stay out of the “feeding frenzies”  Say “Please” and “Thank You”  Practice EMPATHY  Evaluate YOUR Behaviour  Never miss an opportunity to compliment Behaviour

23. More Posi + ive Contributions Before you say anything to anyone, ask yourself three things 1.Is it true? 2.Is it harmful? 3.Is it necessary? Keep promises Have a forgiving view of people Keep an open mind with changes Count to 1000 if necessary See criticism as opportunity to improve Cultivate your sense of humour

24. Remember to... Watch your definitions - they become thoughts Watch your thoughts - They become words Watch your words - They become actions Watch your actions - They become your destiny

25. The Choice is Yours With a bad attitude... You can never have a positive day With a positive attitude... you can manage any bad day!

26. Take Responsibility for Your Life Choose Positive Living!