1. The Dragas Homeless Children’s Initiative in South Hampton Roads A Public-Private Partnership Lessons Learned

2. Presenters Carolyn McPherson, Dragas Foundation Homeless Children’s Initiative Program Administrator Andrew M. Friedman, Director Virginia Beach Department of Housing and Neighborhood Preservation, City of Virginia Beach, Thaler McCormick, Executive Director, ForKids, Inc., Norfolk Sarah Paige Fuller, Director, Office to End Homelessness, City of Norfolk Alisa S. Winston, Housing Program Coordinator, Office of Housing, City of Chesapeake

3. Dragas Program Objectives: to ensure a better future for children who experience homelessness; to provide funding to the cities to enhance programs and services - including rapid re-housing, case management, and children’s services - in order to positively impact the self- sustainability/stability of families experiencing homelessness; to improve children’s educational achievement; to provide assistance so that children will have higher potential for economic improvement and well being as they enter adulthood; to provide focus and funding for a regional approach to programs for families experiencing homelessness; and to provide an impetus for sustainability of innovative, private funding.

4. Project Timeline Late 2007 Dragas Foundation decision to develop program Spring 2008 RFP issued to the 3 cities August 2008 Norfolk contract November 2008 Virginia Beach contract March 2009 Chesapeake contract

5. Regional Homelessness Snapshot, 2009

6. 2009 Point in Time Count of Persons in Homeless Families, South Hampton Roads

7. Norfolk Dragas Project Goal – To break the cycle of homelessness for the most vulnerable families with children in Norfolk Dragas provided an opportunity to fill a gap in services in the existing system – Intensive in-home case management for households that are the most high risk of returning to homelessness.

8. Norfolk Demographics Rates of Disability in Households (n=65) Adult HoH with Disability29% "Children" in Home >18 with Disability38% Children in Home <18 with Disability27% Number of Children in Household (n=65) Four or More Children17 Families Including one family each with 7 & 9 children

9. Norfolk - Outcomes In-Home Intensive Case Management (n=71) 47% had multiple episodes of financial assistance prior to Dragas CM 14% required financial assistance during Dragas CM Note: Limited data sources – early data analysis

13. Lessons Learned - Norfolk High risk families can and do end homelessness. Effective case management can and does reduce dependence on financial assistance. Close the time gap between $ assistance and in-home case management Support staff with reasonable caseloads Provide access to emergency funds – for unexpected gaps in resources to prevent destabilization. Allow for slips, immediately re-engage and re-house.

14. Norfolk – Hot Meals and Homework 70% of children increased their GPA or maintained a GPA of 2.0 or higher. 98% advancing to the next grade. Failed and repeated grades – prevented Children provided emotional support as well as instructional assistance. Stressors at home impacting educational progress identified and addressed.

15. Norfolk Dragas Project Goal – To end homelessness for the most vulnerable families with children in Norfolk Dragas provided an opportunity to fill a gap in services in the existing system – Intensive in-home case management for households that are the most high risk of returning to homelessness.

16. Chesapeake Resources for Homeless/Pre-Dragas No Coordinated/Central Intake Shelter Capacity OHF Emergency Shelter 10 beds OHF Transitional Shelter 25 beds Salvation Army- Hope Village 4 beds CSB-Shelter Plus Care 4 units The City has 1 emergency shelter (Our House Families) 1,315 persons were turned away in 2009 753 adults 562 children Small Amount of Human Services Grant Funds Federal CDBG and PSSF Funds

17. Chesapeake Opportunities with Dragas Funds Dragas funds have afforded the City the opportunity to reduce homelessness by providing: Coordinated Homeless Intake/Assessment In Home Intensive Case Management Housing Broker Children’s Initiatives/Preventing Intergenerational Homelessness Hot Meals and Homework Leveraged Funds HOME (TBRA) City Flexibility with non-federal/state funding

18. Chesapeake Outcomes 26 Households (44 Adults & 46 Children) were served by Dragas 67% (4 of 6 )of Household at 3 months were stably housed 100% (5 of 5) of Households at 6 months were stably housed 100% (1of 1) of Households at 9 months were stably housed 64% (7 of 11) of Households at exit were stably housed (4 households were unknown) **3 households have not reached 3 months**

19. Chesapeake Additional Outcomes 7 of kids were enrolled in the Hot Meals and Homework Program 83% of children have been promoted to the next grade One child maintained a 4.0 GPA during the fourth marking period

20. Chesapeake Challenges Need is far greater than the resources- prioritization Income of the households/ability to sustain Lack of male volunteers for the Hot Meals and Homework Program School Involvement Parental Involvement Implementation of HPRP and Dragas

21. Virginia Beach’s Perspective Family homelessness had/has been a priority for us- and we were funding programs to address it The Dragas program added several completely new elements to the community’s ability to assist- especially the idea of focusing on children Focused us on collecting meaningful data on outcomes Flexibility of funding expanded our capability to do things to help people that are needed, rather than only what is allowed by Federal funding

22. Virginia Beach’s Perspective Family homelessness had/has been a priority for us- and we were funding programs to address it The Dragas program added several completely new elements to the community’s ability to assist- especially the idea of focusing on children Focused us on collecting meaningful data on outcomes Flexibility of funding expanded our capability to do things to help people that are needed, rather than only what is allowed by Federal funding

23. Goals of Virginia Beach’s Program To prevent family homelessness To rapidly re-house homeless families To achieve housing stability for assisted families To achieve improved school performance for children of assisted families

24. Elements of Virginia Beach’s Dragas Program Assessment and Referral Case Management Direct Housing Assistance Housing broker services Resource development (regional project) Needs Assessment (regional project) Children’s services Combined with HPRP funds for most activities City matching funds for administration

25. Outcomes – Virginia Beach - % of Households Stable by Months Since Assistance

26. Lessons Learned The onset of the recession occurred just as the grant program began, resulting in significantly increased demand for housing assistance We underestimated the amount of case management needed People in the worst situations most likely need longer term or permanent assistance – these were not the best candidates for Dragas assistance People came to us very late and in situations that were dire Managing an intake system where demand overwhelms supply is very challenging

27. Different Cities Different Approaches ForKids In Norfolk & Chesapeake Playing different roles in very different systems Some General Observations Chesapeake Vs: Norfolk (Suburban Vs. Urban) Higher incomes Less criminal backgrounds More intact families & men Less families coming from shelters Big Picture Dragas was a big incentive to coordinate services

28. Case Management Lessons Learned In-Home Case Management Important new tool in the toolbox Larger families High barrier families Nontraditional families Used for prevention and aftercare (improving outcomes) Must connect immediately w/ CM when financial assistance is given Don’t end CM program at lease renewal time

29. Case Management Lessons Learned In-Home Case Management Incentives and flexible funding are important for good CM Not a Magic Bullet: It can’t get high barrier families into public housing and Section 8 “6-8 mos. out, we’re running out of $$, but there is no subsidized housing in sight for families that need it”

30. Applying Precious Resources Shelter Cost/Person/Day $57 Shelter Cost/Family/90-day stay$15K Prevention CM Cost/Year/Family$2-3K Hot Meals & Homework/Child/Yr $3.5K Tutoring $6.5K

31. Regional Opportunities Because three cities each received a grant, the opportunity for regional cooperation presented itself Each city agreed to take 5% of their grant ($25,000) to put into a combined fund for the purpose of fund raising/sustainability Using this funding, we applied for additional funding and obtained a grant of $100,000 from the Hampton Roads Community Foundation for sustainability funding We are in the process of hiring a staff person to conduct fund raising/sustainability and other regional activities – to benefit all the cities in the region Cities are also sharing information and expertise and moving toward unified processes, but this is slow