1. Jeopardy

2. III III IVV 100 200 300 400 500

3. Question I 100 Back A false written statement that causes a person to be ridiculed or damages the person’s reputation is known as __________ Answer

4. Libel

5. Question I 200 Back Give two examples of patient’s rights? Answer

6. 1. A patient may refuse treatment to the extent permitted under law 2. A patient must be informed of any hospital rules or regulations 3. A patient is entitled to a reasonable response to request for services

7. Question I 300 Back Permission granted voluntarily by a person who is of sound mind after a procedure and all risks involved have been explained is ___________ Answer

8. Informed consent

9. Question I 400 Back Writing threats or abusive statements is an example of ___________ Answer

10. Verbal abuse

11. Question I 500 Back Name three signs and symptoms of abuse? Answer

12. -Poor personal hygiene -Aggressive or withdrawn behavior -Unexplained bruises, fractures, burns, or injuries

13. Question II 100 Back Wrongful acts that do not involve contracts are called ______________. Answer

14. torts

15. Question II 200 Back An example of a tort is __________ Answer

16. -Misuse of narcotics -Slapping a patient -Stealing a patient’s necklaces

17. Question II 300 Back The “resident’s bill of rights” in long- term care facilities are guaranteed rights under the __________ Answer

18. Omnibus Budget Reconciliation Act (OBRA) of 1987

19. Question II 400 Back A contract is an agreement between two or more parties and consists of three parts; what are the parts? Answer

20. -Offer -Acceptance -Consideration

21. Question II 500 Back If a health care worker sends information to an insurance company without the patient’s written consent, this can be _____________. Answer

22. Invasion of privacy

23. Question III 100 Back _______________ is defined as the failure of a professional to use the degree of skill and learning commonly expected in their profession, resulting in injury, loss, or damage to the person receiving care Answer

24. Malpractice

25. Question III 200 Back What is a benefit patients experience when health care workers have effective communication skills? Answer

26. -Patients feel accepted -Feel others have interest & concern in them, -Feel free to express their ideas and fears -Develop confidence in healthcare worker

27. Question III 300 Back Name two ways to deal with an angry patient. Answer

28. -Allow patient to express feelings -Encourage talk about feelings -Avoid arguing -Remain Calm

29. Question III 400 Back Values, beliefs, attitudes, and customs shared by a group of people are passed from one generation to the next is called? Answer

30. Culture

31. Question III 500 Back What are 5 barriers created by cultural diversity? Answer

32. 1.Beliefs and practices regarding health and illness 2. Language differences 3. Eye contact 4. Ways of dealing with terminal illness and/or severe disability 5. Touch

33. Question IV 100 Back Name at least 3 senses a health care worker can use to make observations. Answer

34. Sight Smell Touch Hearing

35. Question IV 200 Back Differentiate between subjective and objective observations. Answer

36. Subjective observations- Can not be measured (In the patients word) Objective observations- Can be measured l

37. Question IV 300 Back How should an error on a health care record be corrected? Answer

38. Cross out neatly with a straight line, record “error” and initial

39. Question IV 400 Back Information, thoughts, ideas, and feelings are all exchanges of what? Answer

40. Communication

41. Question IV 500 Back Being prompt when reporting to work, avoiding absences, and completing assigned tasks on time demonstrates ______. Answer

42. Dependability

43. Question V 100 Back What is a common cause of anger or a negative attitude? Answer

44. Fear

45. Question V 200 Back Identify 4 ways to improve communications with a person who is blind or visually impaired. Answer

46. -Use soft tone of voice -Describe events -Announce your presence -Explain sounds or noises -Use touch when appropriate

47. Question V 300 Back Showing truthfulness and integrity and being willing to admit mistakes so they can be corrected is ______? Answer

48. Willingness to Learn

49. Question V 400 Back To pay attention to and to make an effort to hear what the other person is saying is called what? Answer

50. Listening

51. Question V 500 Back Why does reflecting statements back to the speaker help in the communication process? Answer

52. Lets the speaker know statements are being heard and allows speaker to clarify a message

53. Answer I 100 Back

54. Answer I 200 Back

55. Answer I 300 Back

56. Answer I 400 Back

57. Answer I 500 Back

58. Answer II 100 Back

59. Answer II 200 Back

60. Answer II 300 Back

61. Answer II 400 Back

62. Answer II 500 Back

63. Answer III 100 Back

64. Answer III 200 Back

65. Answer III 300 Back

66. Answer III 400 Back

67. Answer III 500 Back

68. Answer IV 100 Back

69. Answer IV 200 Back

70. Answer IV 300 Back

71. Answer IV 400 Back

72. Answer IV 500 Back

73. Answer V 100 Back

74. Answer V 200 Back

75. Answer V 300 Back

76. Answer V 400 Back

77. Answer V 500 Back