1. AUSTRALIA Daniela Fankhauser Camilla Hercus Carina Rauscher

2. Social, historical and cultural factors

3. The Flag

4. The History 17th century Colonisation through Europeans 1770 James Cook → New South Wales 1788 „First Fleet“ – Transport of Prisoners- Sydney 1901 six colonies became a federation -Commonwealth of Australia was formed

5. The Land Australia is 91 times bigger than Austria, the population just 2.5 times 6 states and 2 territories Western Australia New South Wales South Australia Northern Territory, Queensland Australian Capital Territory, Victoria Tasmania

6. The Population 21.9 million inhabitants (coming from more than 120 different countries) 92 % of the people are of European descent ( 6% of Asian, 2% of Indigene) Only 15 % of white population are not from British/Irish descent

7. Important Holidays National Holiday: January 26 ANZAC Day: April 25 Melbourne Cup: first Tuesday of Nov.

8. Intercultural Dimensions by Hofstede

10. PDI (Power Distance Index) If you are working with or going to a country with a higher PDI than yours then Give clear and explicit directions Be more authoritarian in your management Show respect and deference to those higher up the ladder Do not expect subordinates to take initiative

11. IDV (Individualism) If you are working or doing business in a country with a higher individualism score than yourself then: Can't depend on the group for answers Business and personal life may very well be kept separate Bear in mind that a certain amount of individual expression is tolerated

12. MAS (Masculinity) Below are some of the common traits found in countries that score high on the masculinity scale: Life's priorities are achievement, wealth and expansion Women and men have different roles in society Professionals often "live to work"

13. VAI (Uncertainty Avoidance) If you are working or doing business in a country with a lower uncertainty avoidance score than yourself then: Try to be more flexible or open in your approach to new ideas than you may be used to Allow employees the autonomy and space to execute their tasks on their own

14. Communication

15. Direct vs. Indirect More direct form of communication Don’t hide their feelings or opinions when giving feedback

16. Attached vs. Detached More detached form of communication Display of feelings not primary form of communication

17. Low vs. High Context Communication is more low context High importance is placed on words

18. Tone and Volume Australians often end statements on a high note Australians tend to be more soft spoken

19. Silence Silence can be laden with meaning too Can convey anger or indicate lack of comfort Avoid saying things you might regret

20. Greetings Friendly and easy to get to know Common greetings: “Hello” or “How are you”

21. Entertaining In a pub: each person pays for one round No unannounced visits. Australians don’t invite strangers to their homes Express your opinions frankly

22. Gestures Raising one or two fingers can be considered as rude Inappropriate for a man to wink at a woman Men should not be too physically demonstrative with other men Like to have at least two feet of personal space

23. AUSTRALIA Open LINK

24. Bibliography “Australia in the world : perceptions and possibilities ; papers from the "Outside Images of Australia" ed. by Don Grant & Graham Seal „Australien : eine interdisziplinäre Einführung“ by Rudolf Bader “G'day boss!: Australian culture and the workplace” by Barbara A. West, Frances T. Murphy “Kiss, Bow, Or Shake Hands”, 2 nd edition by Terri Morrison and Wayne A. Conway “The Macquarie Book of Slang”, edited by James Lambert Kwintessential (Hg.): Intercultural Business Communication. Online verfügbar unter http://www.kwintessential.co.uk/intercultural-business- communication/tool.php?culture1=3&culture2=2, zuletzt geprüft am 14.12.2009.

25. Thanks for your attention