1. Mercy Medical Center Employee Assistance Program Employee Orientation

2. Purpose & Objectives This orientation is designed to help you: Better understand your Employee Assistance Program (EAP) How & When to access your EAP Benefits

3. EAP Sessions Employees and Family members are authorized for Up to (6)* six face to face sessions per issue, per year are provided by your employer. EAP is a short-term approach for diagnosis, referral, and/or problem resolution.

4. Why use the EAP? Marriage & family conflicts. Substance abuse. Stress management. Emotional challenges. Health concerns. Grief and loss. Childcare Referrals Eldercare Referrals Legal Consultation Financial Consultation Work/LifeMental Health

5. 24 Hours Medical answering service available for after-hours calls. On-call counselors are available. This is not an Emergency Number. Call 911 if there is an emergency.

6. All Family Members We mean all family members. Living with you or not. In the same state or not. All welcome. Grandparents Significant Others Spouses Children Employees

7. Multi-Cultural/ Multi-Lingual All ethnic concerns accommodated. All cultural issues addressed. All special interests acknowledged. Multilingual services available.

8. Many Locations Just tell the intake person where the most convenient location is for you to be seen. Near Work Near Home Or in between

9. Comprehensive Work/Life Childcare Referrals Eldercare Referrals Legal Service Financial Services

10. Childcare Services Referrals for preschool, after school, and day care facilities Special Needs Summer Camps Background and Security Check Referrals And much more…

11. Senior Care Services Referral for nursing and home health care Adult day care and support groups Transportation and Meal Sources Emergency and Respite Care Companionship programs

12. Legal & Financial Services Speak directly with an attorney about your legal problems. Speak directly with a Financial Planner 90% of all calls handled over the phone without further referral needed.

13. Legal Services Include: Unlimited phone consultation with a licensed attorney Landlord Tenant/Real Estate Custody/Visitation Concerns Wills and Trusts Family Law And much more…

14. Financial Services Include: Unlimited phone consultation with a Financial Planner Credit Card Consolidation Credit Restoration Retirement Planning And much more…

15. Healthy Literature Information is available to you on any issue of concern HealthYMail Flyers Monthly Distributions A Variety of Topics

16. Confidential The utilization report has no names on it. Confidentiality is protected by State and Federal Law and Regulations

17. Live ‘N Learn Seminars Highlights the EAP Services Balancing Work and Family Stress Management Personalities in the Workplace Fun, Entertaining & Educational Many Wellness topics addressed Bring Your Lunch!

18. EAP in Summary Promotes early intervention for employees personal problems. Reduces employee absenteeism and low productivity. Facilitates good mental health which reduces overall health care costs. Communicates the company’s commitment to their employees’ well being.

19. Do you need someone to talk to? Talk to us! Confidential help at your fingertips… Email access is eapinfo@acieap.com Toll free number is (800) 932-0034