1. Chris Heptonstall Senior Operations Manager – North Region

2. 2 Industry Structure Customers All multi-site corporates UK Residential & Business UK Network Providers OFCOM UK Communications Providers Comms Providers Network Providers Regulator

3. 3 How does Openreach fit in the BT group? Global Services Retail Customers Channel Services Core network BT Group (including Design and Operate) Narrowband and Broadband wholesale services UK and European core network Access services and products Openreach Wholesale Openreach All multi-site corporates UK Residential & Business UK Communications Providers

4. 4 Our network strategy Developing a robust network infrastructure to meet future demands Investing in the network to ensure it will support Communications Providers’ Next Generation Network strategies Extending our copper and fibre access networks Deploying next generation access technologies Exploring the potential for expanding capability and delivering new products The opportunities are immense and the economy relies on us executing this strategy to deliver a robust infrastructure that meets future needs.

5. 5 Investment Planning Demand led –Robust infrastructure –Advance Order management forecasts –New site developments Next Generation Access –Super Fast Broadband –Fibre to Cabinet –Fibre to Premise

6. 6 BT Partnership Director – Trevor Higgins Liaise with Local Authorities and Planning Departments Openreach NGA Project Director – Bob Hornby Working with Local Authorities and Planning Departments Leeds City Council Paul Stephens – Chief Economic Development Officer Bradford City Council Christine Kerrin – Head of Planning Wakefield City Council Judy Jones – Head of Planning Simon Law – Head of Highways Yorkshire Forward Planning Engagement

7. 7