1. Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 5 Trends Shaping the Tech-Driven Workforce of the Future

2. Largest Dinosaur recently discovered Largest Volcano recently discovered Huge Hidden Ocean recently discovered ???????

3. The Computing Technology Industry Association Certifications & Credentials | Education & Events | Public Policy | Philanthropy | Research

4. Connecting the Dots on Workforce and Industry Trends +

5. Framing the Discussion IT Sector IT Occupations Within the information technology sector, there are many IT occupations

6. IT Hardware Mfg. 1,098,725 employed Software Publishing 324,669 employed IT Services 2,288,462 employed Telecom & Info Services 1,526,839 employed Retail & Wholesale & Dist. 491,123 employed 5.7 million employed* in the U.S. Info Tech Sector 357,940 U.S. Employer Establishments Telecom/Info Services: 67,047 establishments Wired telecom services Wireless telecom services Satellite services Data processing, hosting and search services IT Services: 228,373 establishments Computer system design & implementation Custom computer programming Support and management Maintenance & repair services Computer training Software Publishing: 12,187 establishments Software IT Hardware Mfg.: 18,835 establishments Computer &peripheral equipment Communications equipment A/V equipment Semiconductors & electrical components Measuring & control instruments Magnetic & Optical media Retail & Wholesale: 31,498 establishments Computer & software stores Computer, peripheral and software wholesalers Online computer & related retailers Includes technical and non-technical occupations. The 357,940 figure includes employer firms ONLY – firms with payroll and employees. There are an estimated 878,243 self-employed, non-employer entities. These could be consultants, contractors, independent mobile app developers and other individual entities without payroll. U.S. Tech Sector Overview Source: EMSI | CompTIA Time period: 2013

7. #1 Geography still very much a workforce factor; dynamics continue to change

8. Telecommuting and Remote Work Becoming Mainstays Preferences for the Number of Telecommuting Days Source: CompTIA 37% of HR executives report the pool of quality candidates in their local region makes hiring for certain positions challenging

9. IT Network Occupations Geomap Includes network administrators, network architects and network support specialists Source: EMSI

10. IT Network Occupations Geomap: California Counties Includes network administrators, network architects and network support specialists Source: EMSI

11. Map Placeholder Supply of vs. Demand for Labor: San Francisco Metro Source: CompTIA | Burning Glass Technologies Labor Insights

12. Map Placeholder Supply of vs. Demand for Labor: Los Angeles Metro Source: CompTIA | Burning Glass Technologies Labor Insights

13. #2 Every business becoming a digital business on some level

14. Technology Increasingly Important to Business Success, but “Getting There” Remains Harder Than Ever Very Important Important Importance of Technology to Business Success Trending Upwards NET Unimportant NET Important Neutral 4% Self-Assessment of Tech Utilization Source: CompTIA

15. As Predicted by Marc Andreessen, Software Continues to Eat the World Source: EMSI | CompTIA Index of change in occupation count | base year = 2004

16. Becoming a Digitally-Savvy Organization Means Finding Better Ways to Harness Data 8 in 10 executives agree to the statement (NET): "If we could harness all of our data, we'd be a much stronger business” 6 in 10 companies report being significantly or moderately deficient in data- related skills $ 115,531R $114,796NoSQL $114,396MapReduce $112,382Cassandra $109,561Pig $108,669Hadoop $107,825Mongo DB $106,542Big data $102,812Hive $90,643MySQL High Paying Data Skills Strong demand for data developers, database administrators and business intelligence analysts Source: CompTIA | DICE | EMSI

17. #3 The Big Shift: demographics remaking the workplace

18. Millennials Begin to Make Their Mark % of U.S. Workforce Represented by Generational Cohort % of Workforce Age 55+ 44%Morticians 31%Tax examiners 31%CEOs 26%Education administrators 23%Engineering technicians 19%Computer research scientists 17%Information analysts 16%Computer support specialists Source: EMSI | BLS | CompTIA

19. Overcoming Generational Differences in the Workplace Degree to which Segment Believes the Stereotype has some Truth to It One-size- fits-all limitations Knowledge transfers Source: CompTIA Your customers will change too

20. #4 Always-on learning becoming a necessity in an always-on world

21. Workers & Employers Acknowledge the Need for Always-On Learning Level of training / prof. dev. desired in the coming year 39% Engaging in some type of e-learning 42% Undertook some type of tech- related training 47% NET % engaging in some degree of voluntary training 27% of IT professionals cite ‘fear of skills becoming obsolete’ as a job concern Source: CompTIA

22. Training / Prof. Dev. Improvement Preferences Key differences in training improvement preferences Source: CompTIA

23. #5 The need to re-think career roadmaps

24. IT Job Posting Trending Source: EMSI Time period: January 1, 2014 – October 1, 2014 | Average monthly job postings of 282,156; average monthly hires of 221,237

25. Many HR Professionals Contend with a Challenging Hiring Environment HR Perceptions of Hiring Environment % of Workforce Age 55+ 44%Morticians 31%Tax examiners 31%CEOs 26%Education administrators 23%Engineering technicians 19%Computer research scientists 17%Information analysts 16%Computer support specialists Top Hiring Challenges Cited by HR Professionals 1. Finding candidates with right level of experience 2. Finding candidates with the right ‘hard’ skills 3. The pool of quality candidates in local region 4. Filling openings in a timely manner 5. Finding candidates in the right salary range 6. Finding candidates with the right ‘soft’ skills 7. Competing with large employers 8. Costs associated with recruiting Source: CompTIA The dilemma: talent pipeline not as deep as it could be due to certain perceptions and some confusion about careers in IT

26. HR Perceptions of Certifications / Credentials HR Perceptions of How the Use of IT Certifications will Change Requirement for certain positions Measure of a candidate’s willingness to work hard / meet a goal Confirmation of subject matter knowledge Often Some- times How IT Certifications Factor into the Hiring Process [HR perspective] Source: CompTIA

27. IT Certifications Roadmap Source: CompTIA

28. Wrap-up Trend #1:Geography still very much a workforce factor; dynamics continue to change Trend #2:Every business becoming a digital business on some level Trend #3:The Big Shift: demographics remaking the workplace Trend #4:Always-On learning becoming a necessity in an always-on world Trend #5:The need to re-think career roadmaps Source: CompTIA

29. Thank You Tim Herbert therbert@comptia.org @timjherbert Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org