1. On the web www.tapwales.org.uk Follow us on twitter: @TAPWales On the web www.tapwales.org.uk Follow us on twitter: @TAPWales Tenants at the heart of regulation

2. On the web www.tapwales.org.uk Follow us on twitter: @TAPWales Past -

3. On the web www.tapwales.org.uk Follow us on twitter: @TAPWales How do we link into the regulatory structure ? The Minister for Housing and Regeneration The Regulatory Board for Wales The Tenants Advisory Panel The Welsh Government as regulator Interaction with service users WT conference September TPAS Cymru Conference November Regional ATTAIN events 4 annually per region

4. On the web www.tapwales.org.uk Follow us on twitter: @TAPWales Where it all began! “We mustn’t forget that housing is about people. TAP ensures that the voice of the people that really count – our tenants – is heard loud and clear at the Regulatory Board.” (Former deputy housing minister) Jocelyn Davies, (2012)

5. On the web www.tapwales.org.uk Follow us on twitter: @TAPWales What have we done? Help shape the framework ‘Reality Check’ (project 1) Input soft intelligence into the Housing Association Regulation Assessment

6. On the web www.tapwales.org.uk Follow us on twitter: @TAPWales Outcomes Items of the Framework were introduced and changed Issues of the ‘Reality Check’ project were taken on board by the Regulator Cooperation with RSL’s

7. On the web www.tapwales.org.uk Follow us on twitter: @TAPWales Present -

8. On the web www.tapwales.org.uk Follow us on twitter: @TAPWales Current members 3 2 4 6 Changes in the TOR structure

9. On the web www.tapwales.org.uk Follow us on twitter: @TAPWales How do we link into the regulatory structure ? The Minister for Housing and Regeneration The Regulatory Board for Wales The Tenant Advisory Panel The Welsh Government as regulator Interaction with service users WT conference September TPAS Cymru Conference November HA meetings, ATTAIN and other events

10. On the web www.tapwales.org.uk Follow us on twitter: @TAPWales What are we currently doing? Level 2 certificate in Housing Identifying the strengths of the team Identifying new projects Visiting and establishing tenant contacts

11. On the web www.tapwales.org.uk Follow us on twitter: @TAPWales From the Housing Minister Mr Huw Lewis, (2012) “I am grateful for the time and effort of Tenant Advisory Panel members and encourage everyone across Wales to support the TAP's work as it is helping us to put the tenants at the heart of regulation and work carried out by housing associations". “The Tenant Advisory Panel has made invaluable contribution to support the work of the Regulatory Board for Wales and the Welsh Government's Housing Regulation Team”. and

12. On the web www.tapwales.org.uk Follow us on twitter: @TAPWales About Project 2 The main aim is to find out how tenants want to communicate with their landlord To develop a communication structure for each of the regulated 37 HA’s in Wales Highlight best practice within each HA To provide feedback to both landlords and tenants on best practice

13. On the web www.tapwales.org.uk Follow us on twitter: @TAPWales Future

14. On the web www.tapwales.org.uk Follow us on twitter: @TAPWales Project 3 Self Assessment and Financial Viability Judgement Review Due to start in 2013 How landlords engage with tenants during self-assessment

15. On the web www.tapwales.org.uk Follow us on twitter: @TAPWales Regulatory Assessment Who? What? When? Why? Regulatory Board Wales and TAP Regulatory Framework Beginning in October 2012 To assess the Regulatory Framework as a working body

16. On the web www.tapwales.org.uk Follow us on twitter: @TAPWales In demand! TAP has had an impact on other organisations who have recently come forward asking for tenant input, creating new opportunities for group members

17. On the web www.tapwales.org.uk Follow us on twitter: @TAPWales What’s on the horizon? TAP retirement New training regime Recruitment

18. On the web www.tapwales.org.uk Follow us on twitter: @TAPWales Aspirations What we constantly hear from tenants: - Domain Regulation RSL’s Local Authority Private Rented Sector

19. On the web www.tapwales.org.uk Follow us on twitter: @TAPWales On the web www.tapwales.org.uk Follow us on twitter: @TAPWales Thank you for listening!