1. Welcome Managing Change: Making Your Courthouse Safer

2. Objectives for this workshop Identify and manage the five key elements of sustainable change Design a set of goals to improve court security Explain the benefits/incentives of improved court security Describe the skills that are necessary to make your courts and courthouse safer Create partnerships to obtain new resources Prepare a plan to bring about sustainable change At the end of this session you will be able to :

3. Court Safety is… The protection of people, property, and information from injury or loss.

4. This includes… The public, victims, witnesses, jurors, other county offices, litigants, court staff, and judges.

5. Crime Prevention Approach to Courthouse Safety Opportunity

6. Let’s Get Busy! 1.How many of your courts have an overall court security plan? 2.How many of your courts have successfully implemented that plan? 3.What were the challenges? I have a couple of questions for you

7. Did you experience any… Confusion? Anxiety? Gradual Change? Frustration? False Starts?

8. Components of Successful Change VisionSkillsBenefitsResourcesAction Plan Sustained Change

9. VisionSkillsBenefitsResourcesAction PlanSustained Change XSkillsBenefitsResourcesAction PlanConfusion VisionXBenefitsResourcesAction PlanAnxiety VisionSkillsXResourcesAction PlanGradual Change VisionSkillsBenefitsXAction PlanFrustration VisionSkillsBenefitsResourcesXFalse Starts Managing Complex Change Source: Dr. Mary Lippit, Managing Complex Organizational Change 2007

10. Vision = Goals VisionSkillsBenefitsResourcesAction Plan XSkillsBenefitsResourcesAction PlanConfusion

11. Effective Goals Make the public safer Good business practice Partnership Make court staff safer/territoriality

12. Skills VisionSkillsBenefitsResourcesAction Plan VisionXBenefitsResourcesAction PlanAnxiety

13. Required skills Professional court security officers Management commitment Trained court staff and judiciary

14. Benefits VisionSkillsBenefitsResourcesAction Plan VisionSkillsXResourcesAction PlanGradual Change

15. WIIFM? Reduced liability exposure Improved accountability Increased trust and confidence Control

16. Resources VisionSkillsBenefitsResourcesAction Plan VisionSkillsBenefitsXAction PlanFrustration

17. Resources: Is it really all about… SHOW ME THE ?

18. Use What You Have To get to the… People Property Information

19. Planning VisionSkillsBenefitsResourcesAction Plan VisionSkillsBenefitsResourcesXFalse Starts

20. Planning tips Start together with partners Basically you can’t over- communicate Be specific Assess/measure Try something, if it doesn’t work, try something else

21. In Closing… “ Of all the things I've done, the most vital is coordinating those who work with me and aiming their efforts at a certain goal. - Walt Disney