1. Procurement III Mastering the Master Contract for Office Supplies Patty Gropp, Purchasing Services Linda Davis, Office Depot August 2011

2. MASTER CONTRACTS... in theory... in our future 2 BUZZ WORD: STRATEGIC SOURCING VOLUME DISCOUNT HOW ARE DISCOUNTS EARNED? COMPETITION NEGOTIATION CONTRACTING COMPLIANCE

3. THE MASTER CONTRACT for office supplies 3 STATE CONTRACT 09205 OFFICE DEPOT BEST PRACTICES: order on-line use on-line features and tools try items from essentials list avoid placing small orders

4. 4 DEPT#1 364364 AVERY printer labels $18.46 DEPT #2 364364 AVERY printer labels $26.99

5. 5NOTES ACCESS TO CONTRACT WEBSITE https://business.officedepot.com “PRICE CHECKER” LOGIN (VIEW ONLY) USER NAME: WSUPRICE PASSWORD: WSU PRICE USER ACCOUNT APPLICATION http://purchasing.wsu.edu/OfficeSupplies CONTRACT WEBSITE HOMEPAGE BULLETIN BOARD TAB BAR ORDERS AND TOOLS

6. 6NOTES E-COMMERCE SUPPORT ON-LINE CHAT EMAIL ASSISTANCE PHONE SUPPORT 888-263-3423 SHOPPING LISTS COMPANY WIDE PERSONAL SPECIAL ORDERS

7. 7NOTES SEARCH FEATURES AND TOOLS HOME PAGE SECTIONS SEARCH FIELD ORDER BY ITEM NUMBER SUGGESTED ALTERNATIVES INK/TONER SEARCH ORDER HISTORY REORDER

8. 8NOTES ORDER HISTORY DELIVERY STATUS RETURNS VIEW ORDERS AND CREDITS ONLINE ORDERS RETAIL PURCHASES

9. 9NOTES TOOLS FOR THE MANAGERS OF OFFICE SUPPLY ORDERING USER PROFILES USER PERMISSIONS APPROVERS WORKFLOW PCARD FOR ONLINE ORDERS PCARD FOR RETAIL PURCHASES

10. 10NOTES TOOLS FOR THE MANAGERS OF OFFICE SUPPLY ORDERING ACCOUNT CENTER TO MANAGE a.SHIP TO ADDRESSES b.PURCHASE ORDERS c.DEPARTMENT d.DESKTOP e.RELEASES

11. 11 TOOLS FOR THE MANAGERS OF OFFICE SUPPLY ORDERING REPORTING AND BILLING a.USAGE REPORTS b.INVOICES

12. 12NOTES PRODUCT TOPICS: THE ESSENTIALS LIST REMANUFACTURED TONER CARTRIDGES PAPER WITH 100% RECYCLED CONTENT OFFICE FURNITURE

13. 13 HOW CAN WE HELP?