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Accessing Lake County Government Services via the Internet Presented by County of Lake Information Technology Department.

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Presentation on theme: "Accessing Lake County Government Services via the Internet Presented by County of Lake Information Technology Department."— Presentation transcript:

1 Accessing Lake County Government Services via the Internet Presented by County of Lake Information Technology Department

2 Introduction Cheryl Johns County of Lake Information Technology Website Development HTML/ASP/SQL Hardware Support Software Support Network Support Phone Support

3 County Websites Main County Government Site http://www.co.lake.ca.ushttp://www.co.lake.ca.ushttp://www.co.lake.ca.us Lake County Sheriff http://lakesheriff.comhttp://lakesheriff.comhttp://lakesheriff.com Waste Management http://recycling.co.lake.ca.ushttp://recycling.co.lake.ca.ushttp://recycling.co.lake.ca.us Visitor Information http://lakecounty.comhttp://lakecounty.comhttp://lakecounty.com http://lakecountyag.comhttp://lakecountyag.comhttp://lakecountyag.com Main County Government Site http://www.co.lake.ca.ushttp://www.co.lake.ca.ushttp://www.co.lake.ca.us Lake County Sheriff http://lakesheriff.comhttp://lakesheriff.comhttp://lakesheriff.com Waste Management http://recycling.co.lake.ca.ushttp://recycling.co.lake.ca.ushttp://recycling.co.lake.ca.us Visitor Information http://lakecounty.comhttp://lakecounty.comhttp://lakecounty.com http://lakecountyag.comhttp://lakecountyag.comhttp://lakecountyag.com

4 Then and Now Then… Then… Content managed solely by IT departmentContent managed solely by IT department Static pagesStatic pages Departmental site structure with content isolated to one location on the siteDepartmental site structure with content isolated to one location on the site Now… Now… Departments manage their own contentDepartments manage their own content Dynamic/Interactive pagesDynamic/Interactive pages Site structure based on California Counties Information Architecture with content replicated throughout the siteSite structure based on California Counties Information Architecture with content replicated throughout the site

5 Information Architecture Channels and Categories Who (level 1) and What (level 2) Residents Home & Property ► Fences, Hedges & Walls ► Owner Occupied Rehab Jobs & Education ► Adult Literacy Program ► County Jobs Permits ► Construction Permit* ► Pool & Spa Permit ► Zoning Permit Business (level 1) With the County (level 2) ► Bids & RFP In Lake County (level 2) ► Demographics ► Fictitious Business Name** Permits & Licenses (level 2) ► Construction Permit* ► Fictitious Business Name** ► Food Facility Permit ► Vendor Permit Note that information marked * & ** can be found in both channels

6 Navigation Overview Channels & Categories Dropdown Menus ♦ Channel Menu Category - Other Resources & Related Agencies Homepage Popular Links ♦ Upcoming Events ♦ Online Services Featured Service ♦ News & Highlights ♦ *Search* Contact Information Email: Contact Us - http://www.co.lake.ca.us/ContactUs.htm http://www.co.lake.ca.us/ContactUs.htm Address & Phone: Department Directory – http://www.co.lake.ca.us/Government/Directory.htm

7 Finding Services By Department Department Directory - http://www.co.lake.ca.us/Government/Directory.htm http://www.co.lake.ca.us/Government/Directory.htm By Type Residents ♦ Visiting ♦ Business ♦ Government ♦ Emergencies By Name Service Index - http://www.co.lake.ca.us/Government/Services.htm http://www.co.lake.ca.us/Government/Services.htm Other Services & Resources Community Resource Directory – http://www.co.lake.ca.us/Residents/Community_Resources.htm Category pages list links to “Other Resources”

8 Available Online Services Administration Service Complaint Form http://www.co.lake.ca.us/Government/Directory/Administration/Forms.htm http://www.co.lake.ca.us/Government/Directory/Administration/Forms.htm Animal Care and Control Adoptable Animal Photos ♦ Adoption Applications http://www.co.lake.ca.us/Government/Directory/Animal_Care_And_Control/Adopt.htm *Search Shelter for Lost Pet* ♦ Lost & Found Bulletin Board http://www.co.lake.ca.us/Government/Directory/Animal_Care_And_Control/Search.htm

9 Online Services Continued Assessor-Recorder Assessor Forms http://www.co.lake.ca.us/Government/Directory/Assessor-Recorder/Assessor_Forms.htm Recorder Forms http://www.co.lake.ca.us/Government/Directory/Assessor-Recorder/Recorder_Forms.htm Recorder Index Search http://www.co.lake.ca.us/Government/Directory/Assessor-Recorder/SearchIndex.htm Auditor County Budget ♦ Special Districts Budget ♦ CAFR http://www.co.lake.ca.us/Government/Directory/AuditorController/Financial_Reporting.htm

10 Online Services Continued Board of Supervisors Agendas http://www.co.lake.ca.us/Government/Boards/Board_of_Supervisors/BOS_Agendas.htm Minutes http://www.co.lake.ca.us/Government/Boards/Board_of_Supervisors/BOS_Minutes.htm Code Enforcement Submit Code Violation Complaint http://www.co.lake.ca.us/Government/Directory/Code_Enforcement/SubmitComplaint.htm Community Development County Code http://municipalcodes.lexisnexis.com/codes/lakeco Zoning Ordinance http://www.co.lake.ca.us/Government/Directory/Community_Development/ZoneOrd.htm

11 Online Services Continued Human Resources Job Opportunities http://www.co.lake.ca.us/Government/Directory/Human_Resources/Job_Opportunities.htm Employment Application http://www.co.lake.ca.us/Government/Directory/Human_Resources/Application.htm Information Technology & GIS Downloadable Maps – PDF http://gis.co.lake.ca.us/gismaps.asp Download Various GIS Data Sets via FTP Parcels ♦ Roads ♦ Zoning ♦ General Plan ♦ Soils ♦ More… URL for FTP site is not available on County web site. Access must be requested via email to lons@co.lake.ca.us. lons@co.lake.ca.us

12 Information Technology & GIS Continued Interactive Maps http://gis.co.lake.ca.us/ Basic Map Layers Parcels ♦ Roads ♦ Water ♦ Topo Maps ♦ Air Photos Zoning ♦ General Plan ♦ Soils ♦ Census *Parcel Lookup by APN* APN ♦ Address ♦ Owners Address ♦ Acres ♦ Zoning Natural Hazard Areas ♦ Assessment/Tax Fields http://gis.co.lake.ca.us/website/basemap/viewer.htm Area Plan Maps Proposed zoning and general plan designations for upcoming area plans. upcoming area plans. http://gis.co.lake.ca.us/website/shoreline/viewer.htm

13 Online Services Continued Library Search Catalog ♦ Request Books* ♦ View Account These resources require a library card. http://www.co.lake.ca.us/Government/Directory/Library/Library_Catalog.htm Research Databases * http://www.co.lake.ca.us/Government/Directory/Library/Research_Databases.htm Download Audiobooks http://www.co.lake.ca.us/Government/Directory/Library/Audiobooks.htm Public Works Road Complaints http://www.co.lake.ca.us/Government/Directory/Public_Works/Roads/Road_Complaints.htm Road Closures http://www.co.lake.ca.us/Assets/PublicWorks/Docs/Road+Closures.pdf

14 Online Services Continued Registrar of Voters Election Results* http://www.co.lake.ca.us/Government/Directory/Registrar_of_Voters/Election_Results.htm Ballot Return Status http://www.co.lake.ca.us/Government/Directory/Registrar_of_Voters/Status.htm Campaign Statement Lookup – Coming soon! Tax Collector Pay Taxes Online* http://www.co.lake.ca.us/Government/Directory/Treasurer-Tax_Collector/PayOnline.htm Tax Reminder Email Subscription* http://www.co.lake.ca.us/Government/Directory/Treasurer-Tax_Collector/TaxEmail.htm

15 Online Services Continued Sheriff http://lakesheriff.com Booking Log ♦ Arrest Information ♦ Booking Photos http://lakesheriff.com/arrests.asp *Inmate Search* ♦ Booking Details ♦ Housing Unit Visiting Hours http://lakesheriff.com/searchinmates.asp Most Wanted ♦ Warrant Details http://lakesheriff.com/mostwanted.asp Warrant Search by Name ♦ Warrant Details http://lakesheriff.com/mostwanted.asp Submit Fugitive Tip http://lakesheriff.com/warranttipform.asp Crime Statistics http://lakesheriff.com/stats/2007_stats_final.pdf

16 Online Services Continued Visitor Information Center http://lakecounty.com Calendar of Events http://lakecounty.com/happen/happen.html Waste Management http://recycling.co.lake.ca.us Hazmobile Collection Information ♦ Hazmobile Schedule http://recycling.co.lake.ca.us//hazmobile/hazmobileevent.html Materials Index ♦ Disposal Options ♦ Locations Fee Charged ♦ Redemption Value http://recycling.co.lake.ca.us/materials.asp Materials Exchange http://www.ciwmb.ca.gov/CalMAX/Ad/default.aspx?Partner=LakeMAX

17 Questions - Comments - Suggestions Contact Webmaster Email: webmaster@co.lake.ca.us Submit Online: http://www.co.lake.ca.us/ContactWebmaster.htm Website Survey: http://www.co.lake.ca.us/Government/Directory/Information_Technology/Survey.htm http://www.co.lake.ca.us/Government/Directory/Information_Technology/Survey.htm


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