1. IT @ BYU J. Kelly Flanagan Chief Information Officer Brigham Young University

2. If You’re Interested... And You Should Be! Mashup Corporations Mashup Corporations One technical marketer had an innovative idea One technical marketer had an innovative idea CEO embraced the new business opportunity CEO embraced the new business opportunity CIO resisted the non-traditional IT approach CIO resisted the non-traditional IT approach Innovation safely expanded their business Innovation safely expanded their business Office of the CIO web site and blogs – cio.byu.edu Office of the CIO web site and blogs – cio.byu.edu

3. Constant Change Moore’s law has enabled Core’s law - twice as many cores, or processors, every 18 months Moore’s law has enabled Core’s law - twice as many cores, or processors, every 18 months Disk storage doubling every 18 months Disk storage doubling every 18 months Memory capacity doubling every 18 months Memory capacity doubling every 18 months Network speed doubling every 18 months Network speed doubling every 18 months

4. Performance Enhancements Enable Abstraction Time Ease of Use Machine Code Assembly Code Compiled Code Consume Services Graphical Programming Increase in performance due to Moore’s Law Abstraction simplifies use, increasing the pool of information technology producers. Machine Code Assembly Code Compiled Code Machine Code

5. Dishwasher Methods: Fill with water Heat the water to the appropriate temperature Automatically open the detergent dispenser at the right time Shoot the water through jets to get the dishes clean Drain the dirty water Spray more water on the dishes to rinse them Drains itself again Heat the air to dry the dishes off, if the user has selected that setting Monitor to make sure everything is running properly Time to regulate the length of each cycle. Sense if the water level gets too high and activate the draining function to keep the dishwasher from overflowing. Sense to detect the dirtiness of the water coming off the dishes. When the water is clear enough, the dishwasher knows the dishes are clean -etc. A BSTRACTED !

6. Undesirable IT Development

7. Desirable IT Development IT developers— Continue to create large / complicated core applications, but with associated Services. Continue to create large / complicated core applications, but with associated Services. Produce and expose Services that enable access to data and functionality important to IT consumers. Produce and expose Services that enable access to data and functionality important to IT consumers. IT consumers— Envision interesting applications and instead of producing a laundry list of requirements, they develop prototypes and applications using simple tools to aggregate and consume Services. Envision interesting applications and instead of producing a laundry list of requirements, they develop prototypes and applications using simple tools to aggregate and consume Services.

8. Traditional Interfaces Deliver Limited Access to Core Data Business Logic Web User Interface Functional leaders define application functionality Functional leaders define application functionality Functional leaders define look and feel Functional leaders define look and feel Limited set of applications due to finite resource availability Limited set of applications due to finite resource availability AIM Financials RouteY Blackboard YJobs Bookstore LibraryHR Core Data

9. Web Service Interfaces Transform the Enterprise Business Logic Web User Interface Web Service Interface Functional leaders define application functionality, look and feel, and data availability Functional leaders define application functionality, look and feel, and data availability Consumers create alternative interfaces Consumers create alternative interfaces Many applications are developed by an almost unlimited human resource Many applications are developed by an almost unlimited human resource AIM Financials RouteY Blackboard YJobs Bookstore LibraryHR Core Data With access to data, consumers fill in the gaps not addressed by traditional organizations

10. Alternative User Interfaces Business Logic Default Web User Interface Web Service Interface Alternate Web Interface Cell Phone Interface Applications such as Google, Facebook, Twitter, Pandora, and Amazon have alternative interfaces available on various devices.

11. Mashups Not “build it and they will come,” but rather “they will come and help build it.” Examples: 1800TravelBooking.com 1800TravelBooking.com Combines Google Maps, Google Spreadsheets, and Geocoder with hotel cost information Combines Google Maps, Google Spreadsheets, and Geocoder with hotel cost information Zillow iPhone Application Zillow iPhone Application Combines VirtualEarth and Zillow Combines VirtualEarth and Zillow lastminutetravel.com lastminutetravel.com 13,600 suppliers are aggregated to offer last minute travel deals. 13,600 suppliers are aggregated to offer last minute travel deals. Consume Web Service Interfaces provided by travel suppliers. Consume Web Service Interfaces provided by travel suppliers. twitgraph.com twitgraph.com Consume Web Service Interface from Google and Twitter Consume Web Service Interface from Google and Twitter

12. 1800TravelBooking.com Combines Google Maps, Google Spreadsheets, and Geocoder Combines Google Maps, Google Spreadsheets, and Geocoder

13. Zillow iPhone Application Combines Google Maps, Google Spreadsheets, and Geocoder Combines Google Maps, Google Spreadsheets, and Geocoder Displays homes on Google Maps Displays homes on Google Maps Shows estimated values Shows estimated values Homes for sale and asking price Homes for sale and asking price Homes recently sold and sale price Homes recently sold and sale price

14. lastminute.com 13.600 travel suppliers provide web service interfaces 13.600 travel suppliers provide web service interfaces This site aggregates them to provide access to all in one location This site aggregates them to provide access to all in one location

15. TwitGraph Combines Google Apps, Google Visualization, and Twitter

16. SOA Encourages Innovation Business Logic Web User Interface Web Service Interface Alternate Web Interface Other Consumer Cell Phone Interface BYU Examples: Location Service Bookstore Service Library Service Registration Service HR Service Mail Service

17. Abstraction Facilitates Innovation When you expose Web Services you are providing an API When you expose Web Services you are providing an API It should be intuitive It should be intuitive It should be safe It should be safe It should be documented It should be documented It should be supported It should be supported It should be exposed through “the registry” It should be exposed through “the registry” There may be hierarchies of Services There may be hierarchies of Services Data Services Data Services Core application Services Core application Services AIM, PeopleSoft, etc. AIM, PeopleSoft, etc. Aggregated Services Aggregated Services GMU GMU Not all Services may be exposed to everyone Not all Services may be exposed to everyone No Service Silos No Service Silos Services must be architected from the top down Services must be architected from the top down Not necessary to have management and provider services Not necessary to have management and provider services Performance Performance

18. Services Everywhere Intermediaries Intermediaries Encryption / Decryption Encryption / Decryption Data collection / statistics Data collection / statistics Filtering Filtering Authorization Authorization Versioning Versioning Testing Testing Load balancing Load balancing Etc. Etc.

19. Current Status EGAB has been active in recommending policy around all aspects of SOA EGAB has been active in recommending policy around all aspects of SOA Registry is in place Registry is in place President’s Council has approved and is anticipating broad availability and use President’s Council has approved and is anticipating broad availability and use A Community of Excellence (CoE) is being organized A Community of Excellence (CoE) is being organized Many presentations, like this, have been given across campus – the campus is excited and waiting! Many presentations, like this, have been given across campus – the campus is excited and waiting!

20. What I need and Expect I need all of you to hear, understand, and internalize this vision I need all of you to hear, understand, and internalize this vision We won’t be successful until my vision is shared by those who work here We won’t be successful until my vision is shared by those who work here I need those who understand and share this vision, to evangelize it I need those who understand and share this vision, to evangelize it I need the vision implemented I need the vision implemented Help us find solutions to the problems we are sure to face Help us find solutions to the problems we are sure to face Don’t deliver only what I am asking for, deliver what I want! Go the second and third mile Don’t deliver only what I am asking for, deliver what I want! Go the second and third mile

21. Summary Catch the vision Catch the vision Share the vision Share the vision Implement the vision Implement the vision Find solutions to problems that are in our way Find solutions to problems that are in our way Use me to remove road blocks, obtain resources, and clarify direction Use me to remove road blocks, obtain resources, and clarify direction This is our chance to make IT significantly better on campus, Let’s do it together!