1. Asterisk The Open Source PBX & Telephony Platform

2. Topics Basic Telephony terms VOIP Protocols (relevant ones) Asterisk info How to control and change settings Configuration files Live demo Set up your soft phone Set up Grandstream SIP Phone

3. Terms PBX - Private Branch Exchange –The control center for a phone system –Also called a switch or switchboard PSTN - Public Switched Telephone Network POTS - Plain Old Telephone System –Uses 48 VDC for passing analog voice –Rings at around 90-100 VAC

4. Terms DTMF - Dual Tone Multi Frequency –Tones used to dial and send signals to the switch –Inband Uses same frequencies we talk with Some peoples voices can trigger this (mostly females) –rfc2833 Out of band standard for passing dialing tones

5. Terms FXS - term used with POTS for a system that supplies voltage for dial tone and ring voltage FXO - term used with POTS that connects to an FXS system. Your telephone is FXO. (These are mixed up a lot)

6. Terms Softphone - software phone that runs on your computer Hardphone - Hardware phone VOIP - Voice Over the Internet Protocol –Generic Term for all IP telephony Skype Ventrilo Teamspeak –As far as I know always uses UDP/IP. Can use TCP/IP but why?

7. Terms - Protocols SIP - Session Initiation Protocol –Used to set up the VOIP call –Only sets up the connection –Passes voice packets off to RTP RTP - Real-time Transport Protocol –Carries the voice packets for a SIP phone call –Issues with NAT (uses different ports than SIP)

8. Terms - Protocols IAX - Intra Asterisk Exchange –Designed by Asterisk –Uses same port for both connection and voice packets so better through NAT DUNDi - Distributed Universal Number Discovery –Just put in here because sample.conf files have code for it. –New protocol NOT universaly used but supported by Asterisk

9. The Last Mile The last mile is the term used to describe how the telephone company gets the signal to your home or office. Typically POTS Ironic as they convert everything to digital from that point and send it down the trunk.

10. Asterisk Open Source (*nix only, but windows bransh avalable) Current Version 1.4.21.2 Version 1.6 RC6 is out Code base controlled by Digium Inc. Can run on a headless system Business model is give away the software and sell the hardware.

11. Asterisk Control Command line and.conf files –/etc/asterisk except zaptell.conf which is in /etc –More on.conf files later –If you like emacs, vi or the like enjoy –You need to know the Asterisk syntax and settings –There are alternatives…..

12. Asterisk Control GUI tools –Asterisk GUI Web based AJAX Edits.conf files directly Same UI as AsteriskNOW (more later) Says can edit.conf files manualy or use GUI and will not have problems (WRONG) Does not use Apache, has own web server /etc/asterisk/http.conf holds settings

13. Other Free PBXs OpenPBX by VMX –Not the same as CallWeaver CallWeaver - formerly OpenPBX.org

14. Asterisk Control GUI Tools (cont) –AsteriskNOW From Digium Self installing with OS, Asterisk, and GUI Wipes out ALL hard drives on the machine –Trixbox Similar to AsteriskNOW but has better UI

15. Configuration Files Only going to mention the most used –extensions.conf –Sip.conf –Iax.conf –Users.conf –Manager.conf –Logger.conf –Voicemail.conf –Asterisk.conf –Manager.conf –Zaptel.conf

16. Configuration Files extensions.conf –Holds the Dial Plan –Most complex to set up –Context [incoming] Code here [general] –Has some settings [globals] –Holds global variable info

17. Configuration Files extensions.conf (cont) –Funky syntax exten => (extension) a unique series of steps exten => extension, series number, application –Exten => 123, 1, Answer() exten => 123, n, Wait(2) exten => 123, n, Background(tt-weasles) exten => 123, n, Hangup()

18. Configuration Files extensions.conf (cont) –Include Include = name of another context Include = [default] –Macros Used to create reusable code Can accept paramaters

19. Configuration Files asterisk.conf –Tell Asterisk where thing are located Log files Run directory –Set verbosity of console –Turn debug on –System limits (max calls)

20. Configuration Files features.conf –Mostly for parked calls settings http.conf –Setting for the Asterisk GUI web server rtp.conf –Limit the ports RTP can use

21. Configuration Files iax.conf and sip.conf –Settings for connections – sip.conf for sip connections, ias.conf well you get it –Not used with GUIs, users.conf holds all that data –Contexts like in extensions.conf [101] will be phone extension 101 All settings for that user under that context

22. Configuration Files zaptel.conf –Used to set up hardware for connecting your Asterisk system to POTS, either in or out. –I did not use this so can’t help here

23. manager.conf –Settings for the Asterisk GUI Turn it on or off Timeout Password and user Amount of control the GUI has

24. Configuration Files logger.conf –Name of log files –What to log voicemail.conf –Turn on voicemail for a user –What capabilities the user has in VM

25. Configuration Files users.conf –Combines most of iax.conf, sip.conf, zaptel.conf, and voicemail.conf into one file. –Changed in later releases to make management easier –Uses contexts again like in sip.conf and iax.conf –Will show an example later

26. Phones Hardphones –Grandstream BT200 inexpensive (about $50) Only has 7 segment display so not caller ID name only number Having problems with staying connected to Asterisk Set up TFTP to set up firmware and ring tones for the phones Use SIP 100bTx in and out –Grandstream HT503 Multi use device –FXO to FXS –FXO to SIP –FXS to SIP –FXS to FXO –One 100bTx in and out

27. Phones Soft phones - program that runs on a computer –Xlite SIP (my favorite) –Zoiper - IAX

28. Resources Asterisk, The Future of Telephone, 2nd ed. –O’Reily Publishing –Free PDF download from asterisk.org –Keep in mine this book does not talk about users.conf voip-info.org asterisk.org trixbox.org asterisktutorials.com I found a web site from a San Diego company that had great Trixbox tutorials but alas I can’t find it now.