1. Warm Welcome 1

2. Cost Saving Solutions and Increased Productivity 2

3. 3

4. SGC has over 15 years experience as an office communication solutions provider. We supply, install and offer sales service, with full spares back-up available. SGC offers custom made solutions to suite the unique needs of all its customers. SGC is certified by the Postal and Telecommunications Regulatory Authority of Zimbabwe. SGC is registered with the State Procurement Board (SPB) for supply and delivery of ICT and Office Equipment. ZIMRA Tax Clearance Certificate is always available. SGC firmly believes in giving to Caesar what belongs to Caesar. SGC is registered with the ministry of finance as a supplier of ICT products and has a Vendor number. Why SGC? 4

5. SGC has direct access to its international Technical Partners MatrixComSec of India, Man3000 of South Africa, Extend Technologies of Singapore, Hypermedia Systems Ltd of Israel and Techinfo of India for call centre solutions. SGC has local partners Network operators, Africom, Econet and TelOne. Negotiations with all the other operators at advanced stage. This means our customers have access to best resource each network offers. SGC has highly qualified, experienced and manufacturer trained technical and sales staff. All equipment available through SGC is type approved by POTRAZ. Flexible settlement terms including outright purchase and/or leasing and www.standardglobal.co.zw Why SGC? 5

6. PC based switchboard IP-PBXs GSM Gateways VoIP Phone Switch Board with DSS SGC Telecoms Solutions VoIP Gateways 6

7. Enterprise IP-BXs SOHO IP-PBXs Switch Board with DSS SMB IP-PBXs IP- PBXs (Internet Protocol Private Branch Exchanges) 7

8. Integrated Communications Platform (PSTN, GSM/3G, CDMA, SIP, VoIP, T1/E1 ISDN PRI) Cost Saving Solutions and Increased Productivity Telephone Management Solutions Call Budgeting Pin Code Dialling Least Cost Routing Auto-Attendant and Voice Mail Advert-On-Hold IP- PBXs (Internet Protocol Private Branch Exchanges) SMALL HOME OFFICE, SMALL TO MEDIUM SIZED AND ENTERPRISE IP-PBX SOLUTIONS 8

9. Universal Connectivity Diagram 9

10. SOHO IP-PBXs SOLUTIONS Solution for small to medium enterprise Up to 48 extensions VoIP enabled Embedded Auto Attended and Call Monitoring Call Recording Additional 50 IP extensions Switch Board with DSS 10

11. SMALL TO MEDIUM SIZE IP-PBX SOLUTIONS Solution for Medium sized enterprises Up to 320 Extensions Mobility solutions for employees who work out of office. Universal connectivity. Tailored for hospitality sector. Additional 500 IP extensions. Unified Communications Solutions. Switch Board with DSS 11

12. ENTERPRISE IP-PBX SOLUTIONS Solution for large Enterprise Up to 500 extensions Universal Hot swap card. Additional 1000 IP extensions IP ready AC/ DC operation Switch Board with DSS 12

13. VoIP Solutions Enterprise VoIP Gateways VoIP Phone VoIP Analogue Telephone Adapter (ATA) Medium sized VoIP Gateways 13

14. Save money by making free branch to branch calls The solution pays for itself through savings made No need for heavy investment, use your existing telecom equipment. Use one PABX at Head Office to service the whole country, up to 1000 IP users. Reduce staff costs by having one centralised switchboard operator at Head Office Why go for VoIP? 14

15. VoIP Phone VoIP PHONES (IP-PHONES) 2 Lines x 24 Characters LCD Display 3 SIP Accounts 6 Lines x 24 Characters LCD Display 3 SIP Accounts 2 Lines x 24 Characters LCD Display 3 SIP Accounts PoE 6 Lines x 24 Characters LCD Display 3 SIP Accounts PoE 15

16. VoIP Analogue Telephone Adapter (ATA) VoIP Adaptors with  FXO  FXS  GSM  And Multiple SIP Accounts 16

17. Medium & Enterprise sized VoIP Gateway VoIP Gateways for Traditional PBXs Multiple FXO Multiple FXS PSTN Gateway Multi Site Connectivity SIP Accounts 17

18. SOHO GSM Gateways GSM Solutions Enterprise GSM Gateways SMB GSM Gateways GSM FCT 18

19. GSM Benefits  Integrate Existing PBX through T1/ VoIP/ CO.  Can Scalable Up to 64 GSM Sims as per required.  Avail VoIP Channels as per requirement.  Avail PSTN (CO) Connectivity as per requirement.  Modular, Scalable and flexible.  Intuitive Web-based GUI easy to Implement and integrate.  Seamless Call handling and Routing between the networks.  Route calls to the cheapest Network and reduce overall telephone Cost.  Quad-Band Support  Rack-Mount 19

20. GSM FCT  One port 20

21.  Up to 8 GSM ports SOHO GSM Gateway 21

22.  Up to GSM 32 ports SMB GSM Gateway 22

23.  Up to 64 GSM Ports Enterprise GSM Gateway 23

24. STUDIO SGC AUDIO PRODUCTION HOUSE For over a decade, Studio SGC, a subsidiary of Standard Global Communications, has been at the forefront of some memorable advertising campaigns and award winning audio works. SGC has over 3 000 audio productions under our belt. Radio Adverts and Jingles multilingual voice-overs and sound design to original music and jingles. RADIO ADVERTS, IVR RECORDINGS, ADVERT ON HOLD, JINGLES 24

25. STUDIO SGC WHATS ON STUDIO SGC MENU? Audio productions of: Advert On Hold Auto- Attendant Messages IVRs (Interactive Voice Response Systems) Call centre Messages IVRs (Interactive Voice Response Systems) Radio Adverts and Jingles Radio Programs For network operators we record IVRs (Interactive Voice Response Systems). Localized with Zimbabwean Voice over’s and convert the productions to the required format 25

26. Why leading Advertising Agencies prefer Studio SGC? State-of-the-art, fully air-conditioned audio studio. Highly experienced and creative multi- multilingual sound engineers. Access to a wide range of fresh voice-overs. Flexible settlement terms for large campaigns. Short turn-around time on productions. STUDIO SGC 26

27. CALL CENTER SOLUTIONS SGC has recently incorporated Call centre solutions into its product offering after receiving many inquiries. SGC is partnering with leading software engineering Partners from India to provide world class call centre solutions. INBOUND, OUTBOUND, IVR WITH VOICE MAIL, SMS GATEWAY, VOICE LOGGER, INTERGRATION WITH CRM 27

28. Reasons why you should consider SGC for call centre solutions. Taylor made call centre solution to meet each customer’s requirements. Supports Skill Based Routing Conditional Routing (Time of day, Day of Week and also custom variables) Agent can belong to multiple groups Supports priority handling Queue status Indicator Supervisor assistance and monitoring Our partners have over 15 years providing call centre solutions around the globe. CALL CENTER SOLUTIONS 28

29. Our Satisfied Customers SGC has a prestigious customer base covering the spectrum of the Zimbabwe economy. 29

30. Our Satisfied Customers 30

31. Our Satisfied Customers 31

32. CLIENT NUMBER ONE ( ONE OF ZIMBABWE’S LARGEST COMPANIES). Project completed and commissioned in October 2012. This tender was for the Design, Manufacturer, Supply, Delivery, Training, Installation and Commissioning of PABXs for 33 branches linking all the branches through VoIP. This project also required integrating new equipment with the old equipment still remaining in the network. CLIENT NUMBER TWO (SOFTWARE VENDOR) VoIP Project completed and commissioned in December 2012 required Designing, manufacturing of equipment, supply, delivery, training, installation and commissioning of VoIP solution linking 3 customers branches located at different sites in Zimbabwe CLIENT NUMBER THREE: (AN INTERNATIONAL BANK) VoIP Project completed and commissioned in March 2013. The customer required to have a IP-PBX system installed at one of its branches to provide back up, for other branches, using IP Phones (VoIP Phones), if any of its other branches PABXs is down. Major Projects undertaken over the past 18 months include: 32

33. CLIENT NUMBER FOUR (A PHARMACETICAL COMPANY) National VoIP Tender completed and commissioned in October 2013. The project involved Designing, manufacturing of equipment, Supply, Delivery, Training, Installation and Commissioning of a VoIP network linking 7 branches (Head Office, Main Stores, Bulawayo, Mutare, Gweru, Masvingo and Chinhoyi). SGC is currently working on another major VoIP Project requiring Designing, Manufacturing of equipment, Supply, Delivery, Training, Installation and Commissioning and we expect this project to be completed by 30 March 2014 In addition to the above SGC, has undertaken, during the same period, many small projects. The combined value for the three completed major projects is about US$800 000.00. The projects above generally required SGC to send its Engineers and the customers engineers to the equipment manufacturers’ factory in India. The reason for the trip to India was for Technical Training and conducting of Factory Acceptance Tests (FAT) of the proposed equipment.. Major Projects undertaken over the past 18 months include: 33

34. QUESTIONS AND ANSWERS 34

35. Our Contact Details 35

36. Cost Saving Solutions and Increased Productivity 36

37. Thank You 37