1. 29 th September 2011 coverholder reporting standards Lloyd’s and acord

2. © Lloyd’s Agenda Why standards? What are the standards? Tools to help you Changes in version 2 ACORD and XML

3. © Lloyd’s Coverholder reporting Standards: The business problem Coverholders have to provide information on risks, premiums and claims Different syndicates asking for different info Regulators asking for more detail Re-keying How can we make it easier for coverholders?

4. © Lloyd’s Coverholder reporting Standards: the current position US Property Exposures – ACORD ER3001 Premiums Claims

5. © Lloyd’s Standards are the minimum requirements Standards state the minimum information to provide Mandatory fields must be provided in all cases Conditional fields should be provided dependent on conditions It is preferable that Management Information Fields are provided

6. © Lloyd’s Mandatory information - premiums Core risk information: Coverholder name UMR or Agreement Number Reporting period Class of business, Lloyd’s risk code or binder section Certificate reference Insured or reinsured name and country Risk inception and expiry dates or period of cover Type of insurance – direct or type of Reinsurance Location of risk country Paid premium transaction information: Transaction type, Original currency Gross premium paid this time Commission % and amount Taxes and levies, Net premium to London Settlement currency

7. © Lloyd’s Mandatory information - claims Coverholder name UMR or Agreement Number Reporting period, Class of business, Lloyd’s risk code or binder section Certificate reference Insured or reinsured name and country Risk inception and expiry dates or period of cover Location of loss country Claim reference Cause of loss, Claim status Refer to underwriter? Denial? Original currency Paid this month, previously paid, reserves and total incurred fees Paid this month, previously paid, reserves and total incurred indemnity

8. © Lloyd’s www.lloyds.com/coverholderreportingstandards

9. © Lloyd’s Introductory Leaflet

10. © Lloyd’s New User Guide

11. © Lloyd’s Recommended Templates

12. © Lloyd’s Changes in version 2 NRRA ELTO IMO ship identification number Country of registration Wet marine Referred to London Medicare

13. © Lloyd’s ACORD XML for premiums and claims Working groups in progress Amending ACORD P&C to include fields in Lloyd’s premiums and claims standards

14. Puneet Bharal Head of Advisory Services, UK and Europe, ACORD © ACORD 2011 ACORD Exposure Reporting Standards

15. September 2011 © ACORD 2011 What are we dealing with? A changing World Climate change Terrorism Frequency and severity of natural catastrophes New, rapidly developing economies and the need for asset protection Greater insured losses Mature markets Developing markets Insurance relies on an appetite for risk Quantifying the risk through reliable Data Models

16. September 2011 © ACORD 2011 Quantifying Exposure – What do we need to know? W hat it is W here it is W hat it’s worth

17. September 2011 © ACORD 2011 Quantifying exposure – Why do we need to know? Underwriting need Reduce uncertainties / sensitivities Better event response Better understanding of risk International issue for insurers/reinsurers writing global risks (not US specific) Analytical need Better use of models Less defaulting / average assumptions Quantify & Qualify results Help meet and manage expectations Management / operational need Utilise resource more cost effectively Reduce the reformatting of spreadsheets

18. September 2011 © ACORD 2011 Internally, who needs exposure information? Data format & quality Capital modellers Business planning Reinsurance placement Underwriters Cat modellers Management & IT Clients

19. September 2011 © ACORD 2011 Industry Value Chain – the Exposure Dataflow

20. September 2011 © ACORD 2011 Not so long ago… Little data supplied, if any Paper format only No database to capture schedules Exposures recorded on cards / datasheets Manually calculated exposures No consistency in data definitions Mish-mash of external codesets

21. September 2011 © ACORD 2011 So what changed? Technology Evolution of demands Regulation Large losses Andrew WTC Katrina Christchurch Tohoku

22. September 2011 © ACORD 2011 Example Exposure Dataflow Delegated Underwriting Monthly / Quarterly => Real Time Benefits Transparency Accuracy Timeliness Capital assessment /management

23. September 2011 © ACORD 2011 Data quality – the current environment

24. September 2011 © ACORD 2011 How Can Standards Help? Data standards provide the lifeblood of the industry to each player – reliable data Quality data helps to address the majority of the industry’s concerns Standards makes data management simpler and more reliable One way of sharing data with all business partners A reliable data standard allows all companies to focus on their core concerns i.e. Doing smart things with the data instead of just cleansing it

25. September 2011 © ACORD 2011 ACORD Exposure Reporting Standards Responding to industry-wide requirement to have an industry standard to capture and move exposure data from the primary insurance market through the insurance value without loss of data fidelity Over 60 stakeholders in the Working Group, supporting the development and implementation of the standard. Co-chaired by Lloyd’s, Swiss Re and Zurich

26. September 2011 © ACORD 2011 ACORD Exposure Reporting Standards Working Group has concluded Spreadsheet standards available for: Binding Authority property schedule – ER3001 Simple address level reporting – ER3002 Aggregated exposure reporting – ER3003 XML standard available for all the above as well as: Comprehensive Exposure Reporting Insurance specific codesets for: Perils Construction types Occupancy (usage) types GeoCode Match Levels (precision of LatLong coordinates)

27. September 2011 © ACORD 2011 Success criteria for standards......is not that they exist, but that they are being used Over 80% of Lloyd’s syndicates, by capacity, support the submission of delegated authority property reports in ER3001 format The three main cat modelling vendors have committed to implementing ACORD import and export functionality into their systems – AIR Worldwide, EQECAT and RMS

28. September 2011 © ACORD 2011 Just an underwriter’s problem? Benefits for everyone Service-levels Up ; Costs Down Benefits policyholders, brokers and insurers Standardized data leads to innovation Exposure data warehouses & data mining Integration with capital models & observe capital market opportunities Cash reserves management / regulatory reporting Post-Event Validation Faster and more accurate reporting Robust links to claim reporting Loss adjusters / TPA append claim data to exposure

30. Wednesday, September 24, 2008 Two Blue Hill Plaza 3 rd Floor Pearl River, NY 10965 USA +1 845 620 1700 London Underwriting Centre Suite 1/3 3 Minster Court Mincing Lane London EC3R 7DD United Kingdom +44 (0)20 7617 6400 NEW YORK OFFICE NEW YORK OFFICE LONDON OFFICE