1. How LIS Faculty Respond to Library Service Innovations: A Case Study Susan E. Searing, University of Illinois, Urbana-Champaign Alison M. Greenlee, University of Tulsa Association for Library & Information Science Education annual conference, San Diego, California – January 6, 2011

2. The old LIS Library

3. A new LIS Library for Illinois

5. April Fool !

6. Fall 2008 survey  53% response rate from Library faculty, 74% from GSLIS.  All user groups except Library staff reported using the virtual LIS library services more than the physical library.  All faculty valued virtual new book shelf, databases, and ejournals.  GSLIS faculty valued website as a gateway to disciplinary information.  Library faculty valued website for convenient access to resources.

7. Interviews  Interviewed library faculty to gauge responses  Helped to form final survey questions  Respondents weren't heavy users of virtual library  Regretted losing library space  Getting materials and help is a two-step process  Pre-tested survey and readjusted questions based on feedback

8. Summer 2010 Survey Respondents

9. How do you stay aware of new LIS publications in the UI libraries?

10. How do you stay aware of new publications in LIS generally?

11. When you're aware of a publication you want from our local UI collection, how do you get it?

12. Where do you seek answers to LIS reference questions?

13. How often do you contact the LIS library services staff

14. How often do you visit the LIS Librarian during her regular office hours at GSLIS?

15. Would you use LIS Librarian’s office hours at Main Library?

16. The LIS Virtual Library

17. How often do you use the LIS Virtual Library website?

18. Which social networking or communication tools would you like to see LIS library services adopt?

19. Opinions of new service model Benefits Increased access to library subject specialists. Cost savings. Increased flexibility. Stronger online services. No benefits. Drawbacks Loss of ability to browse print collections. Decreased access to library subject specialists. No drawbacks

20. Suggestions for improving LIS library services “Go rogue, get donations, build your own library!”

21. Next steps in service development  More ebooks.  Online chat reference.  Updating content in virtual library.  More LibGuides for courses.  More outreach / marketing. Next steps in assessment  Survey students.  Re-test website usability.