1. National Immunization Registry Conference – Atlanta, GA Ready, Set, Register! Assessing Provider Readiness Eric Dansby Program Manager/Information Systems Specialist San Joaquin Valley Health Consortium Childhood Immunization Registry Partnership

2. National Immunization Registry Conference – Atlanta, GA National Immunization Registry Conference – October 27-29, 2003 2 Presentation Summary Background Information gathering Office computer assessment Telephone line assessment Language barriers

3. National Immunization Registry Conference – Atlanta, GA National Immunization Registry Conference – October 27-29, 2003 3 Fresno County Background Fifth largest county in California 6,000 sq miles Population: 815,600 Over 340 private immunization providers Over 180 private health care facilities

4. National Immunization Registry Conference – Atlanta, GA National Immunization Registry Conference – October 27-29, 2003 4 What do you mean he’s not immunized?

5. National Immunization Registry Conference – Atlanta, GA National Immunization Registry Conference – October 27-29, 2003 5 Childhood Immunization Registry Partnership (ChIRP) Three year service grant Link rural and urban immunization providers in Fresno County to CVIIS Facilitate Linkages Computer Equipment Internet Technical assistance Training

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7. National Immunization Registry Conference – Atlanta, GA National Immunization Registry Conference – October 27-29, 2003 7 Information Gathering Computers Research products Provide options Be prepared to make recommendations Explain features

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9. National Immunization Registry Conference – Atlanta, GA National Immunization Registry Conference – October 27-29, 2003 9 Information Gathering Internet Service Provider (ISP) Do some research Provide options Be prepared to make recommendations Product vs. Cost Eric does NOT recommend the following to providers for dial-up access:

10. National Immunization Registry Conference – Atlanta, GA National Immunization Registry Conference – October 27-29, 2003 10 Information Gathering Other items of note: Provider surveys Project database Digital camera to record your visit

11. National Immunization Registry Conference – Atlanta, GA National Immunization Registry Conference – October 27-29, 2003 11 Tech Assessment File Examples

12. National Immunization Registry Conference – Atlanta, GA National Immunization Registry Conference – October 27-29, 2003 12 Office Computer Assessment Keep it Simple – time limited Basic Computer Questions Does the office have computers? If “yes”, do they meet the minimum requirements for the registry software? Are the computers networked? Does the office have Internet access? Location of registry PC

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14. National Immunization Registry Conference – Atlanta, GA National Immunization Registry Conference – October 27-29, 2003 14 Telephone Line Assessment Questions to consider: Multi-line or single-line phones? Who is the phone carrier? Any existing contracts?

15. National Immunization Registry Conference – Atlanta, GA National Immunization Registry Conference – October 27-29, 2003 15 “When are you bringing my screen so I can do Internet?” - Quote from local provider

16. National Immunization Registry Conference – Atlanta, GA National Immunization Registry Conference – October 27-29, 2003 16 Language Barriers Technology Lingo + English as a second language Speak to the providers level of expertise

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18. National Immunization Registry Conference – Atlanta, GA National Immunization Registry Conference – October 27-29, 2003 18 Conclusions Research the options before visiting providers Work within the provider’s schedule – keep it simple Speak to the provider’s level of expertise Personalized assessments build stronger relationships with providers

19. National Immunization Registry Conference – Atlanta, GA National Immunization Registry Conference – October 27-29, 2003 19 Questions? Contact: Eric Dansby Program Manager/Information Systems (559) 446-2323 Catherine Martin Program Manager (559) 446-2323 http://www.sjvhc.org/programs/chirp