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Creating a Culture of Collaboration Nick Kachiroubas, Ph.D. DePaul University – School of Public Service National Catholic Development Council
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Lets begin with some introductions
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What is Organizational Culture?
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Organizational culture is the behavior of humans within an organization and the meaning that people attach to those behaviors.
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Why is Culture so Important?
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Organizational culture affects the way people and groups interact with each other, with clients, and with stakeholders.
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What are key factors of Culture and its creation?
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Leadership Organizational History Mission Vision Values Employees Attitudes Common Experience Hardships
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Why create a collaborative culture?
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Inclusion New ideas Increased productivity Positive Attitude Synergy Increased level of buy-in
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How to create a collaborative culture… Focus Areas: Leadership Vision / Purpose Overall Culture / Environment Recognition Consistency Communication / Accountability
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Leadership
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While leadership is not the only factor impacting organizational culture, it is the most important factor. The stone in the lake…….the ripple effect Leadership must genuinely want collaboration in both words and actions.
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Vision / Purpose
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Collaboration does not just simply occur. Collaborative efforts need to be begun and the leader must show how the collaboration will support the organizations vision. Collaborative efforts / Activities should be connected to a specific clear purpose.
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Overall Culture / Environment
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Adequate Time must be set aside for collaborative events/activities Teams should be encouraged to collaborate outside of the ‘Leaders prompting” Space needs to be available for collaborative efforts; room, round tables, whiteboards or paper, and markers The Concept of “Fed-Ex Days” Cross dept collaboration
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Recognition
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Celebrate successes from collaborative efforts Highlight initiatives from non-leader arranged efforts Be sure to provide individual recognition to members for specific contributions Party, Certificates, Small $ gift cards go a long way…
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Consistency
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For collaboration to truly become an ingrained part of the organizations culture consistency is the key. A single collaborative event or activity does not translate into a collaborative culture…it is embedded when collaboration events are occurring naturally outside the leader’s prompting.
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Communication / Accountability
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Report results to team members that come from collaborative events and activities in the short term and long term It is alright to ask for progress reports of the collaborative efforts in exchange for time provided for team members to collaborate, but remember the collaborative process takes time to be effective.
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Questions?
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Contact Information Nick Kachiroubas, Ph.D. DePaul University – School of Public Service nkachiro@depaul.edu 312-362-7649
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