1. BA 101 Introduction to Business 11. Managing Human Resources

2. Human Resource Management (HRM) Motivation Compensation AcquiringAcquiringMaintainingMaintainingDevelopingDeveloping Evaluation Training & Development

3. Functions of the Human Resources Department Planning for Staffing Needs Recruiting and Hiring Training and Development Appraising and Retaining

4. Planning for Staffing Needs From Business Plan Estimate Demand for Employees Estimate Demand for Employees Estimate Supply of Employees Estimate Supply of Employees Perform Job Analysis Perform Job Analysis Write Job Descriptions Write Job Descriptions Write Job Specifications Write Job Specifications To Hiring Process To Hiring Process Evaluating Job Requirements Forecasting

5. Evaluating Job Requirements JobAnalysisJobAnalysisJobDescriptionJobDescriptionJobSpecificationJobSpecification

6. InternalSearches Newspaper Ads Internet Ads Trade Shows HeadhuntersReferrals EmploymentAgencies Union Halls Colleges Recruiting Employees

7. The Hiring Process Select Qualified Candidates Select Qualified Candidates 1 1 Conduct In-Depth Interviews Conduct In-Depth Interviews 3 3 Check References Check References 5 5 Screen the Candidates Screen the Candidates 2 2 Evaluate the Candidates Evaluate the Candidates 4 4 Select the Best Candidate Select the Best Candidate 6 6

8. Background Checks EducationalCredentials Time Gaps Between Jobs Arrest Records EmploymentVerification ReferenceChecks Credit Histories

9. Training and Development Orientation Training Retraining

10. Appraising Employees Electronic Performance Monitoring Electronic Performance Monitoring 360-Degree Reviews 360-Degree Reviews Regular Written Evaluations Regular Written Evaluations Periodic Performance Appraisals Periodic Performance Appraisals Objectivity Fairness Improvement Standards

11. Workplace Compensation WagesSalaries BenefitsPay ScaleBenefitsBonuses Hourly Workers Corporate Executives

12. Benefits and Services Insurance Retirement Plans Stock Options Family Benefits

13. Insurance Benefits Life and Health Dental and Vision Disability Long-Term Care

14. Retirement Benefits Defined Benefit Plans Retirement age Average salary Years of service Retirement age Average salary Years of service Defined Contribution Plans Employer contributions Employee contributions Accumulated earnings Employer contributions Employee contributions Accumulated earnings Employee Pension Plans

15. Family-Friendly Benefits Elder-CareElder-CareUnpaidLeaveUnpaidLeave DaycareDaycare

16. Other Employee Benefits Vacations, holidays, and sick leave Vacations, holidays, and sick leave Professional development Professional development Financial or legal counseling Financial or legal counseling Wellness programs Wellness programs Employee Assistance Programs Employee Assistance Programs Corporate perks Corporate perks

17. Overseeing Changes in Employment Status Promotion Reassignment Termination Retirement

18. Terminating Employees Performance Related Not Performance Related At-Will Employment Wrongful Discharge Rank and Yank Business Downturns Effects on Employees Outplacement Efforts