1. Where Quality Talk is #1

2. QAP = Quality Assurance Program Transaction entry and approval moved from Business Affairs to Business Centers – Created a need for an ongoing internal quality assurance monitoring program Monitoring and reviewing of accounting transactions for: – Policy compliance – Account coding – Internal control – Funding source – Operational efficiency – Adequate supporting documentation Similar to the High Risk Monitoring Program (now part of QAP) – QAP will monitor transactions that post to all funding types

3. Need to maintain consistency across the 7 different Business Centers OUS Internal Audit recommended a monitoring system Goals: – Optimize business processes – Maintain strong internal controls – Contribute to accurate financial statements

4. Three parts: 1.Exception Reports Run daily to show unallowable expenses 2.Special Approval Queues Transactions posted to certain account code series 3.Transaction Testing Random samples of all transactions to determine if standards are being met All transaction types will be tested Testing will be an ongoing process

5. New QAP SharePoint Site (under construction) – Results from Testing will be posted on the SharePoint Site Monthly reporting initially; can change based on feedback from Business Centers – Each Business Center will have their own access/determine who can access the site Goals: – Two way communication – Identify process and/or policy issues

6. Business Affairs and Business Centers – Policy compliance and internal control Business Centers – Complete action items/corrections found during testing – Respond to recommendations from Business Affairs – Establish and maintain strong internal control environment

7. Management tool for Business Centers – Assurance that processes and controls are in place and working – Tool to strengthen internal controls Metrics – Ability to communicate findings from testing to Business Centers Identify best practices

8. Identify training needs – Allow for targeted training based on findings Reduce Audit findings – Once the system is in place, possibly even prevent audits! Reduce Year End frenzy – Reviewing transactions throughout the year allows for corrections to be made much sooner Better, more accurate financial statements

9. Until Next Time….