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WRITING AN E-MAIL. What equipment do I need if I want to write an e-mail? A computer with installed appropriate software A computer with installed appropriate.

Published byEvangeline Nash Modified over 9 years ago

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Presentation on theme: "WRITING AN E-MAIL. What equipment do I need if I want to write an e-mail? A computer with installed appropriate software A computer with installed appropriate."— Presentation transcript:

1 WRITING AN E-MAIL

2 What equipment do I need if I want to write an e-mail? A computer with installed appropriate software A computer with installed appropriate software Modem and Internet connection Modem and Internet connection User name and password User name and password Recipient`s address Recipient`s address

3 Which of these things do you do with e-mail and which do you do with letters? write a subject send copies write an address add attachements sign in sign your name go to your inbox use a post box click on a name

4 Commands/Fields Explain them. Add/edit attachements Compose Contacts Help Send Sign out Subject To Bcc (blind carbon copy) ‏ Cancel Cc (carbon copy) ‏ Home Inbox Options Save draft Recipient Password

5 What are the advantages of e-mails? What about these? Do you agree with them? We can communicate fast, specially international communications. It is easier to express a complex idea if you are not a native speaker. You can forward the message to others by one click.

6 The main points in writing e-mails Keep your message short Don`t use abbreviations Only use capital letters for special emphasis. CAPITALS means SHOUTING! Don`t use underlining. Put a complete line space between each paragraph. Make sure your spelling and grammar are reasonably correct. Always check an e-mail before sending. Make sure you have attached any attachments you want to send. Make sure you`re sending it to the right person! If you receive the e-mail that you don`t understand, reply quickly and ask clarification.

7 Useful phrases OPENING Dear Sir/Madam, Dear Mr. Johnson, Thank you for your e-mail. In reply to your request I can confirm that…. REASON FOR WRITING I`m sorry I wasn`t available to take your call yesterday. Thank you for your mail. There is one point I don`t quite understand. I am sorry to inform you that we have got another invitation. REQUEST FOR ACTION Could you please call me later today? Could you please send me a reply? Please confirm that these arrangements are OK. ENDINGRegards Yours truly, Yours sincerely, Best wishes, Love and kisses to all. Give my regards to your family. I am looking forward to hearing from you soon. YOUR NAME AND SURNAME

8 Used literature Dinos Demedrias: Information Technology Leo Jones: Working in English

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